7516 results found
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precision booking tweak
I really like the Precision Booking system—it keeps the schedule organized and easy to manage. The only tweak I’d suggest is adding the word “Book” or “Book Here” directly on the Appointment Book in the time slots where appointments should be scheduled.
Right now, the schedule looks very open until appointments are actually placed, and sometimes the correct booking pattern isn’t followed. Adding these key words would give Guest Relations a clear visual cue, helping them see the right times to book without accidentally placing appointments outside the intended structure.
4 votes -
Ability to delete clients, especially ones that have opted out.
We need to have the ability to delete clients in our client list, especially clients that have opted out.
4 votes -
Color Code Resources
Be able to color code the resources (by time) so that it matches the providers scheudles... MUCH easier to eyeball the schedule/room availability!
4 votes -
Ability to create spending requirements for Offers
Ability to set an offer to require a client to spend a certain amount or purchase a certain quantity of a specific product, from a list of products, or from a particular brand to unlock a percentage off, receive a free product, or get a dollar discount. Eg. Spend X, Get Y promotions.
4 votes -
virtual receptionist
Automation on client upsells/upgrades during self in person check in.
Make it accessible for us to use a kiosk instead of hiring receptionist, we can just have self check in services that will also ask clients on potential upgrades relevant to their already booked service to support the practitioners.
Rid of human receptionist and is consistent to offering memberships/added upgraded services during check in/out.
The goal is to eventually replace the front desk receptionist to virtual as we adapt to current times with AI coming in.
4 votes -
reports
It would be really helpful to have an option to pull a report listing all current packages with pricing and voucher details. Like a quick reference "master copy" for staff to refer to for pricing. I have staff that are part time and sometimes need to look up pricing (especially on items we don't sell a ton of).
We can do this with services, but not the packages our services are in. It doesn't make sense not to have that option.
4 votes -
Enable new clients as a filter in the report for each service providers retention
As a salon owner, the staff retention report should have an option to filter new clients per service provider. This would allow us to more accurately track how many new clients, versus existing clients, are returning to the salon.
4 votes -
An internal change log for updates on services
We should have an internal change log to show who and when service details have been updated. Sometimes our service details revert and change and our team is unable to tell who's updated what and when.
4 votes -
Concerning membership renewal, please add an option to renew every 28 days instead of monthly on the start date.
We have clients who come weekly for weight loss injections as part of a membership program. We need to renew every 28 days, not "monthly on the start date". Due to calendar cycles, this is causing a lapse in coverage. Would it be possible to add this option to the renewal period?
4 votes -
Dark Mode option please
The option to switch to dark mode across the platform is critically and urgently needed. Please, it is crucial for Eyes and Spa-environment.
4 votes -
schedule and appointment time
it would be really nice if i could change my schedule from my phone and i could change the amount of time a appointment is after i cashed them out
4 votes -
Make it so that automated messages can be service specific
We use text marketing. We like it. We use the lost client text marketing. That text campaign has to be very generic though because it goes out to any and all clients, regardless of what service they are receiving. We were hoping to have a text campaign that is specifically tied to the service that the patient/client received. Example: The lost client campaign is something along the lines of "we haven't seen you in 90 days, click this link to book an appointment now." A service specific campaign would be: If someone came in for lab testing, they would need…
4 votes -
We use text marketing. We like it. We use the lost client text marketing. That text campaign has to be very generic though because it goes o
We use text marketing. We like it. We use the lost client text marketing. That text campaign has to be very generic though because it goes out to any and all clients, regardless of what service they are receiving. We were hoping to have a text campaign that is specifically tied to the service that the patient/client received. Example: The lost client campaign is something along the lines of "we haven't seen you in 90 days, click this link to book an appoint now." A service specific campaign would be: If someone came in for lab testing, they would need…
4 votes -
test mode before a change is made
being able to see/test changes our team makes before they are officially live for customers. For example, if we change the order of some of the pages or change some of the copy, would we be able to test it internally before the changes appear on the customer side?
4 votes -
Have the ability to sell a "Spa Day" package online
If we sell a Spa Day package which includes a hydrotherapy session, a massage, and a facial - have the ability to sell and then book online! With a seamless experience.
4 votes -
reminder to book for members
Would like to see a marketing feature that will automatically send members a reminder to book based on the type of membership. Each membership will need to be setup in a way the reminder goes out at different time frames.
4 votes -
Block time on device resource Calendar
Need to be able to block of time on resource calendar for specific devices. When a device is in repair or maintenance it cannot be booked.
4 votes -
Gift card add on options
An option to upgrade (add on a product) at gift card checkout. Sell a gift card online and allow a pop up to add on "gratiuty/tip" on the gift card.
4 votes -
Text notification to clients when they have a failed membership renewal payment, for them to update their card on file.
Ability to send text notifications to clients with failed membership billing, including a link to the client portal for them to update their payment method.
4 votes -
Notification capabilities for patients that purchase skincare products
We would like notification capabilities for patients that purchase skincare products.
4 votes
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