7716 results found
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Client History should show total appointment amount, not just amount paid for the service
History > payments - shows amount paid for service, but not total amount paid for appointment (doesn't include tip in that amount)
5 votes -
Being able to see different stylists prices next to each service while making a new appointment
I have been having to go to our booking page in order see the stylist pricing for their appointment because it isn't listed in the current booking appointment view
5 votes -
5 votes
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you should be able to swipe credit card before promted to sign and leave tip
doesn't make sense to ask for a signature and tip before you swipe the credit card
5 votes -
Record of Change in Order
In the case of a refund we need visibility on what provider made the change. How much they refunded and for what purpose. Incase there's a mistake with the refund being able to see the trail of what happened would be helpful. Also to see which service providers are making the refunds/price adjustments
5 votes -
Discount Enhancements
Discounts specific to certain services and/or products * Allow limited use of discounts
5 votes -
International Compatibility
Major salons often have other locations abroad: Paris, London, Rome, Tokyo, etc.
Right now we can't tap into these salons because our software does not translate to international locations. Having this functionality would allow us to go after these big fish and expand our sales market.
5 votes -
Manage Appointment Tab
When client opens confirmation email and clicks on "manage appointment" tab, it redirects them to another page that tell client to call salon. They should be able to manage their booking easier online. NO CALLS
5 votes -
Ability to add tax to only some services and not all
There are only some services in NY that are taxable and others that are not. The ability to be able to place the tax for the taxable services is needed.
5 votes -
Alert reception when arriving a client that paperwork is not complete
Need to have an alert box or something pop up for Reception staff when a client has not completed their paperwork to prompt Reception to ensure it gets completed. Also, the option to delay sending the arrival text to the provider until after paperwork is completed.
4 votes -
Customize Confirmation Text by Service
We would like to be able customize our confirmation and reminder text messages and emails by type of service. We need to get more info into our facial reminder/confirmation text messages such as not coming in with make up on and they need to reschedule if they have sunburn, cold sore, just had fillers or injectable face treatments.
4 votes -
Separate permissions for viewing all appointments and viewing all client history
Separate permissions so that employees can view all client appointment history without viewing all appointments on the calendar
4 votes -
Ability to give gift cards
Gift cards sold in-person should have the option to GIFT or transfer to a recipient.
It defaulting to the purchaser is a glorified account credit.4 votes -
no show
If a patient no shows or cancels same day or within the time frame of the cancellation policy, it should show no showed in their appointment history instead of cancelled so we can differentiate between the two.
4 votes -
Is there a way to a category within a category? So like one big category and then sub categories?
category within a category, So like one big category and then sub categories. Example: Click injectables > Click Filler (or tox) > then shows lip filler, cheek filler, etc.
4 votes -
Packages, Vouchers and Payroll
Vouchers that are in a package should reflect the product/service cost. Currently if you have vouchers in a package - which we sell during our customer events. BLVD takes the number of total vouchers divides it by the package price and assign the same value to all items in the package. This makes payroll a nightmare and packages useless. An example of this is if you have a package with THREE 60 minute massages at $200 each and THREE facials $100 each. The total package would be $900. When the vouchers are redeemed - both the massage and the facial…
4 votes -
Card on file notification at time of booking
A reminder to get a card on file for clients that do not currently have one at the time of booking would be great!
4 votes -
MULTIPLE PHOTO
MULTIPLE PHOTO UPLOADS FOR UPLOADING BEFORE AND AFTERS. ITS TOO TIME CONSUMING TO INDIVIDUALLY UPLOAD AND RUINS WORK FLOW.
4 votes -
membership renewal
When a membership is paused and scheduled to resume, clients should receive an automated email reminder 24–48 hours before the charge date.
This would help prevent unexpected charges, reduce support issues/refund requests, and improve overall customer experience.
Ideally, the reminder would include the membership details, resume date, and a link to manage or modify the membership.
4 votes -
Create scheduled reminders to a specific group of tagged clients
Create an option in automated reminders to a specific group of tagged clients. For example, our clients who are doing HRT will be reminded in 6 months to get bloodwork done.
4 votes
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