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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7519 results found

  1. To better evaluate the effectiveness and ROI of our marketing efforts, we recommend the creation of a comprehensive report that consolidates key performance metrics for specific campaigns or promotions.

    Currently, the available reports lack several critical data points, making it difficult to assess which initiatives are truly driving results and where adjustments may be needed. Having access to these insights is essential for making informed, data-driven decisions moving forward.

    We propose a report (or a reliable combination of reports) that includes the following metrics:

    Total revenue generated (attributed to the campaign or promotion)

    Number of bookings tied to the campaign

    4 votes

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    0 comments  ·  Reporting  ·  Admin →
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  2. Have more control over what staff are allowed to do with discounts at checkout

    4 votes

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  3. Option to have a month view of booked appointments/ availability rather than just 4 day or week

    4 votes

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  4. It would be ideal for each membership type to have the ability to auto apply their discounts when checking the client out. Example: VIP Membership clients receive 10% off injectables and 20% off skin care - having these %’s be auto applied at the time of check out would create many accidental issues with front desk staff forgetting to apply the client’s discounts and having to refund and create a new visit to check the client out again.

    4 votes

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  5. When a new service is created we would like a setting on the business level access to disable online booking for all locations rather than having to go through each individual location to turn off. This is time consuming and need the option of setting this overall for the business.

    4 votes

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  6. A messaging system for providers and employees to quickly alert each other of patient concerns or questions. Most EMR's have this and it is essential for . interoffice communication as well as documentation of patient care,

    4 votes

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    0 comments  ·  Other  ·  Admin →
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  7. Make an offer's settings and attributes stay visible when scrolling the list of Offers so the information stays available for reference when reviewing all Offers.

    4 votes

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  8. Allow two service providers to be utilized for a service. This would allow for team services and 4 handed spa options.

    4 votes

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  9. Membership $$$ amount should be automatically added to account credit each month. It would eliminate human error and keep memberships (beauty banks) up to date at all times.

    4 votes

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  10. It's a pipe dream, I'm sure— but it would be amazing to have a full duplicate instance of our account so our trainees can work on everything BLVD without the risk of messing anything up.

    All the training materials are great, but since there is no sandbox, our trainees have to work on live clients and schedules, which then requires someone to be with them to ensure they don't accidentally make a big mistake while learning.

    4 votes

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    1 comment  ·  Admin →
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  11. Currently we can only recur shifts by the week/biweekly/every 3/every 4 weeks. It would be really helpful if we could recur shifts by the placement in a month. For example: Employee only works the 2nd and 4th Tuesday. The current setup we would have to either manually add every shift or do every 4 weeks, however this would be messed up by months that have a 5th Tuesday.

    4 votes

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  12. Currently there is no way for us to pull a report or list that shows all clients who came in for a certain service within a time period. The only option is to filter by first or last appointment which is ineffective as they may have come in for something else since then. For example, I want to see all the clients who came in for botox 3 months ago and haven't rebooked. Theres no clean way to do it.

    4 votes

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  13. It would be very helpful to assign text messages to staff members. Staff will start a conversation and it's helpful if a response comes in while they are with a patient to assign to them and alert them it's needing their attention.

    4 votes

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  14. Our "logo" isn't a picture or design, it's the name of the business in fancy writing. In most every case where the square logo is present, we can barely read the words. It would be great if we could customize the size of the logo for different screens. Also, the self-booking overlay image has such a dark shadow over the top that you can barely even see the picture we chose. Please give us the option to change the intensity of that shadow.

    4 votes

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  15. When we need to refund a client due to issues like switching payment methods, the system should allow us to reopen the original appointment to check it out. Currently, we’re forced to create a second appointment just to process the checkout, which results in duplicate appointments appearing in the client’s chart.

    4 votes

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  16. When two or more appointments are merged—for example, when one person pays for services or products for multiple clients—all products and packages purchased during that merged appointment are automatically attributed to the paying client’s account.

    It would be extremely helpful to have the ability to assign products and packages to the correct client, even within a merged appointment. This way, each client’s account accurately reflects their individual purchases, package usage, and product history, regardless of who paid.

    This would make tracking product recommendations, package redemptions, and client history much more accurate and reduce confusion at future appointments.

    4 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  17. Can you please create a one month view of appointments?

    4 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  18. Have a specific icon that shows that a credit card on file is expired

    4 votes

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  19. Pre-exisiting or returning client profiles should be able to be recognize by entering in their phone number when coming in as a "walk-in" .

    4 votes

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  20. We’d love to see Boulevard support splitting a single service across two providers, either simultaneously or in a staggered sequence.

    Example Use Case:
    • Service: Leave Out Sew-In (total duration: 4 hrs)
    • Stylist #1 (First 2 hrs): Performs wash, treatment, blowout, and foundation braids
    • Stylist #2 (Final 2 hrs): Installs extensions and finishes styling

    This setup allows us to maximize team efficiency, keep bookings accurate, and provide a seamless experience for the guest — but currently, Boulevard only allows one provider per service.

    Suggested Feature:
    • While creating a service, allow the option to define it as a…

    4 votes

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    1 comment  ·  Admin →
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