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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8529 results found

  1. I need a commission report to calculate the commission of a service that uses a product (Botox, Filler) based on the NET sale (i.e. I need the report to calculate the cost of using the product and then the NET sale and the commission based off of that)

    5 votes

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  2. We have more stylists than Boulevard offers colors! It make reading the schedule hard if the team can't easily see the delineation in the columns.

    5 votes

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  3. simple filter under the sales tab so you can see any products or services sold without being assigned to a service provider. 3 times now a stylist sold a product but it was not assigned to them and commission was not given to them.

    5 votes

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  4. The new SMS marketing tool allowed for UPCOMING APPOINTMENT options but not one of them is NOT BOOKED. We need a way to filter based on services and last apppointment say before 2 weeks ago but then to filter out those who have booked their appointment to be able to text blast appointment reminders that are tailored.

    5 votes

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  5. Under client notes, it would be great if you could customize the categories (such as adding different sections for notes). We have clients who do numerous different services (hair, facials, massage, etc) and having designated areas for service tech's notes would be so much easier! :)

    5 votes

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  6. Adding an option to like a client message to show it was received on the salon end.

    5 votes

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  7. Customer would like to be able to delete Gift Cards that meet certain criteria.
    Example:
    Gift Cards with 0 balances
    Gift cards that are older than a specific time frame

    5 votes

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  8. Client forms for med spas should be provided and the editing/creation more robust. Other med spa software provides hundreds of forms. AmSpa has available forms that would be great to have access to here: https://americanmedspa.org/medspaforms

    5 votes

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  9. Add the option to add text boxes and shapes such as circles and arrows. This is helpful for designating the technique used for the treatment.

    5 votes

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  10. Ability to limit the usage to memberships, packages, and vouchers to specific service providers

    5 votes

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  11. The booking emails from Boulevard are very abrupt and are not in the voice used with any of my spa branding, communication, or marketing. I also don't want clients having so many links and access tied into these emails. I didn't list spa hours in my company settings for a reason, but when a client clicks a link in the confirmation email, my hours are listed as CLOSED every day. Yikes. There are multiple things like this in these emails. Please let us configure our own confirmation emails.

    A lot of softwares have an html setup with fields that allows…

    5 votes

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  12. We have patients that get scheduled, never show up and are never actually seen in the office, and we can't get them out of our client list. Should have a feature that they can be made inactive, invisible or able to delete them all together.

    5 votes

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  13. 5 votes

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  14. We have so many patients that book the same appointments over and over and they are booking multiple weeks/months out at a time. It would be SO much easier to be able to copy and paste the current appointment on multiple dates.

    5 votes

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  15. Right now if there are no available appointments at the time selected, the Boulevard booking widget surfaces a sad face emoji and messaging advising the client to choose another time - we'd like to be able to customize that wording to better fit with our business.

    5 votes

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  16. Need the ability to change 'client' in the dashboard to reflect as 'patient'

    5 votes

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  17. We have a lot of clients who will need to reschedule an existing appointment but instead go in and schedule a new one and then have to call us to cancel the wrong one. It would be great if the client got an alert that they're trying to schedule an appointment for a service they already have scheduled and ask if they'd rather reschedule the existing appointment instead.

    5 votes

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  18. 5 votes

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  19. Right now you can't edit or remove banked units after purchase in the client profile. Please fix this as it makes it difficult with inventory.

    5 votes

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  20. We have a weekly team meeting that I would like to set up to repeat as a blocked time indefinitely. Instead the max I could set it was a year and now I'll have to go in an reset that up every year.

    5 votes

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