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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7519 results found

  1. I would like to get a report that can forecast the future appointments with a dollar amount. I see that the report for Service Sales Report can give a forecast of the service count and appointment count however does not show $ amount.

    Is there a way we can make a custom report that will include these forecasts?

    4 votes

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  2. account credit adjustments is a sale type in reports like detailed line item. the reason is important to be able to better understand why manual adjustments are happening

    4 votes

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  3. Please add the option to add the booking link in the new auto-responses for ooo hours and away messages.

    4 votes

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  4. I’d love to suggest a feature enhancement regarding form completion frequency. Currently, the available options are limited to “at first visit” and “at each visit.” It would be incredibly helpful to have more flexible, intelligent options for how often certain forms need to be filled out.

    For example, the ability to set forms to be completed:

    Manually (at staff discretion)

    Once every X days/months (e.g., every 6 months or annually)

    Once per treatment type or category

    After a significant update or policy change

    Based on patient-specific factors (e.g., age, medical history updates, etc.)

    Having these additional options would greatly improve…

    4 votes

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  5. Would love to see receipts include the number of units a client received and the cost per unit, not just the total. It would make things clearer for both clients and providers.

    4 votes

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  6. Iphone integrated their tap to pay on payment softwares. But boulevard still hasn’t integrated it in their software. It would make it easier for rental stylists to do their own check out in a full salon where the access to checkout is more difficult.

    4 votes

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  7. There should be an option to resend forms after a specific time period. For example, a client should need to update their intake form every 6 months.

    4 votes

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  8. turn off notification emails for main business when client cancel appointments online

    4 votes

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    1 comment  ·  Admin →
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  9. preventing providers from taking clients back prior to receiving required documents for service

    4 votes

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  10. If there's someone who reschedules the appointment or adds a note to the appointment, it would be good to see who made that change or added the note.

    4 votes

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  11. We need the ability to set dynamic pricing for individual stylists or service providers within a single profile. For example, if a stylist named Jane offers a haircut, we want to be able to assign both a regular price and a premium price that automatically applies during high-demand times (like weekends, early mornings at 5 AM, or late-night appointments).

    We also need the flexibility to customize these high-demand times per stylist, as one stylist’s peak hours may be different from another's. For example, Jane’s premium pricing might apply on weekends, while Jack’s could apply on weekday evenings.

    Currently, we’re using…

    4 votes

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  12. Clients can confirm and still forget about an appointment. I want to be able to send reminders even if they have confirmed already

    4 votes

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  13. As an owner and a practitioner of a medical spa, it is frustrating to have to to individually deselect all the resources and/or providers for that particular day(s) that I am trying to view each time I log in. Would love the option to deselect all.

    4 votes

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    1 comment  ·  Admin →
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  14. There's too much to type sometimes to explain a situation. And sometimes it takes a while for someone to reach back out to you. Having someone on the phone could help make the process quicker and have a quicker solution

    4 votes

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  15. Clients are receiving texts and emails asking how they enjoyed their visit even if the appointment was canceled. This makes it extremely uncomfortable especially if they were charged for a no show cancelation and then get that text. Bit like rubbing salt in the wound and we wind up with pretty nasty replies.

    4 votes

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  16. 4 votes

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  17. In the staff scheduling function, If you change someone's shift to "unavailable" (they have requested time off down the road, they need the day off for whatever reason) If their travel plans change or the day off in no longer needed and they are available again... When you put their schedule back in, it deletes ALL future shifts for that day of the week, and you have to then go back in to add those shifts back in, but also have to now check the calendar view to see if there was potentially and other days that were requested off…

    4 votes

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    1 comment  ·  Admin →
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  18. Under client profile, products tab, add a column to product purchase history that shows the provider who sold it to the client to keep up with commisions

    4 votes

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  19. Offer availability to include more tabs under Client Profile Tab>Notes section. Specifically a tab for ID/Insurance Info, Vital Signs, etc.

    4 votes

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  20. Remove last names on "sold by" on receipts. This is unsafe for employees.

    4 votes

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