7213 results found
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Direct message to client from calendar/appt
Adding a message client button on the client file. When I need to contact a client I click on their appointment and the popup bar shows the phone number, option to cancel or reschedule, etc. An option to message them directly from there would be so helpful, instead of having to go to do all the extra steps to messages and pull up the name and then message.
4 votes -
cash payment option for services priced at $0
It would be helpful to have a cash payment option for services that have been marked at $0.
4 votes -
Viewing blocks on Professional app does not show all text that the block has and is cutoff at the edge of the screen, rewrap text plz
Currently long strings of text that exceed the width of display are cut off. Would be helpful if the text was rewrapped to be multi line on displays. On dashboard strings are cut by window size. On professional app it is cut off by width of mobile device.
4 votes -
Make switching between staff accounts on mobile easier. It currently prompts me to update my profile every time. so it adds three screens
Make switching between staff accounts on mobile easier. It currently prompts me to update my profile every time. so it adds three screens/clicks to switch for no reason.
4 votes -
App only able to book 1 resource
the app is not booking more than 1 resource if the appointment has more than 1 assigned. For instance, if we are booking a hydrfacial, it requires a room as a resource and a machine as equipment. If we book using the app, it only chooses the room, not the machine as well.
4 votes -
Payment Method Addition
When adding a payment method in the profile area (non-checkout) we only have the option for a manual add or a "swipe". our DUO doesn't even allow for swipes. It would be nice to be able to use the tap or insert chip, or apple pay tap to read a new card and save it in a profile, so that we don't need to manually enter all the data.
4 votes -
Refunds Only Report
The business would like to be able to run reporting specifically on refunds. Currently you can see payments and refunds together but there is no way to separate the two. You can also run a Daily Summary and filter to view only refunds but all orders still show just as $0.00 for the refund. They want to see a list of only refunded orders.
4 votes -
Disable service(s) if it should not pair with another chosen service
In the Service Profile, we would like to indicate whether or not this service is able to be paired with other services within the same appointment.
Example: You should not receive ___if you are also receiving ___.
4 votes -
simpler receipt printing
I'm hoping to make receipt printing a little easier, by being able to set up printer settings separately so when clicking on "print receipt" user isn't prompted to select each settings every time and the receipt just automatically prints out.
4 votes -
4 votes
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More ability to segment clients.
Since we have been limited to only eblast only those who have been in the last 24 months, give us more ability to segment the client list. For example those who had a particular procedure or came in a certain time.
4 votes -
Hide employees who aren't scheduled on the app
The professional app shows ALL employees when you select all staff (expected behavior). It would be very helpful to have an "is working" option like the dashboard calendar. It is very annoying to have to scroll past a whole block of people who aren't working to get to the next day. Most employees just have their own schedule which is great, but as a manager it is annoying to navigate when looking at the whole staff.
4 votes -
prebooking defaults
When using the prebooking defaults on the calendar we would love for it to show us 4 weeks out from the date we have selected on the calendar. For example, if todays date is 4/11. My client has an appointment on 4/25 and wants to book another appointment 4 weeks after that, I want to be able to use the 4 week prebooking preset and have it take me to the correct date 4 weeks after 4/25. Currently it will take us 4 weeks out from todays date no matter what and it is just frustrating :)
4 votes -
save button
Consistent "Save" button location - Sometimes there is a save button in the upper right, sometimes in the lower right... sometimes you must scroll up or down to find a save button. Heck, sometimes save happens automatically. There is no consistency to any of this. It's very annoying that each module is obviously designed and written by teams that don't collaborate.
4 votes -
When creating an appointment, have a prompt as a Request or Non-request so this isn't skipped by staff. Tracking retention im
We can't accurately track client retention if it is not mandatory
4 votes -
Report for purchase orders
Report that includes information on purchase order such as the total amount spent.
4 votes -
Show utilization in stylist column daily
We had a feature before where over each stylists schedule each day they had a "% booked" percentage above their name so they knew how much empty space they had per day.
4 votes -
4 votes
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4 votes
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Activate/Deactivate services for various locations AT THE BRAND LEVEL
If we want to enable or disable an existing service at some locations, but not all, we have to go into each location -> manage -> services -> locate the service -> activate or deactivate it. With nearing 30 locations, this is extremely tedious and should not be work that we have to spend time doing. If we can change this at the brand level that would be amazing - similar to how you check off the locations when creating a NEW service. It's frustrating that that's the only time we have that control at the brand level.
4 votes
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