8529 results found
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Give users the ability to log out remote sessions
Sometimes I forget to log out of my computer at work and this results in someone else using my profile. Our previous provider allowed us to remotely log out sessions so that it would force the user on that computer to then log in under their own profile. This is especially important with users with higher privilege levels than others.
5 votes -
Put date of service on client receipts when closed out after the appt date.
The date of service needs to be added to all receipts that don't get closed out the same day. When closed out after service date, it gives the current date and clients get confused and think they're getting charged when not being in that day.
5 votes -
Make the client list alphabetical
It's so hard to look up clients when the list doesn't populate alphabetically. Scrolling through random names is time consuming.
5 votes -
Auto Apply Account Credits
Business would like account credits that are collected to automatically be applied to orders at checkout
5 votes -
Add 'day of' booking as an offer restriction
Implement a 'day of' booking restriction for offers to allow offer codes to only be used for booking services for the same day.
5 votes -
Rename TIP COMMISSION to just TIP
Please remove the word commission from the Tip Report- it is confusing.
5 votes -
A method of perusing what appointments have been rescheduled by date and service provider.
I love the cancellation page. At current to my knowledge there is no way to easily answer the question “who was scheduled at 3pm and then rescheduled?” A searchable method to find clients who moved based on original appointment date, service provider would allow better managing and analysis of movements and whether any actions are needed.
5 votes -
Reporting for Incomplete Check outs
Ability to pull reports showing incomplete checkouts, and also include these details in the report: "export with additional details like service, staff, etc."
5 votes -
Reminders for not responded to messages
After a certain amount of time (30 minutes) reminder for messages that go unresponded to.
5 votes -
Online Booking Name Input
Letting the guest put who exactly the booking is for no matter the email address. We have moms booking for their kids all the time and its always under moms name. It would be super helpful if they could put who the booking is for.
5 votes -
consultation conversion
we need a report that shows patient conversion. if they book a consultation, which services were booked post consultation. Also conversion between esthetic to medical and vice versa.
5 votes -
male or female
The ability to indicate if the client is male or female in addition to preferred pronouns
5 votes -
Allow Gift Card to be sent via email to someone else AND to someone buying it for themselves.
Currently when customers purchase gift cards, it prompts them to send the card to someone. It would be nice if there was an option to purchase this for yourself OR email to someone else.
5 votes -
Tag multiple salespeople in a sale
We would like to be able to tag two employees with a sale rather than being limited to one.
5 votes -
SMS View Usage Reports
Currently the View Usage only shows current month. Would be nice to have a report that shows all months, find trends, budget for client notifications.
5 votes -
Cancellation Fees owed Text message
When someone's card declines for cancellation fees. We would like there to be a way that we can
a) notify them that they owe those fees before booking again.
b) allow a deficit be put on their account that needs paying before they can book again.
it is really hard to keep track of this via notes in the system and word of mouth.5 votes -
"No appointments available" for request through online booking is extremely explicit.
I find that when potential/existing clients see this they believe either that there are absolutely no appts available that day or believe that the requested staff is fully booked on a day they are not even scheduled.
It would be better to let them know that there are other service providers available on that date to attempt to retain the potential booking and not be worded so absolute that there is no hope to get an appointment on the selected date.
Additionally the flow implicitly causes the client to assume that the service provider was or is fully booked on…
5 votes -
Review of Marketing Billing & Effectiveness & Metrics
I'm all for paying for the marketing expenses, and love the idea of the marketing suite. However, I believe the billing system is unfair. It's set at $2 for each email SENT.
At one point, two of my daughters and my sister received services. I only levied a $30 product fee on my sister, and I didn't charge my daughters. However, I was billed for marketing emails sent to them, even though they never opened or read the emails.
I only know this because I was curious of the marketing metrics and had to reach out to Boulevard to obtain…
5 votes -
Don't allow products with an inventory quantity of 0 to be sold
Don't allow products with a current quantity of 0 to be sold or have a pop up that warns that the quantity is at 0
5 votes -
Change phrasing of “Group Appointment” to “Multiple Services”
“Group appointments” implies that there is more than one person getting services. “Multiple Services” however means it could be one person getting more than one service. Being a nail salon, it’s an important distinction because our clients aren’t able to book themselves a mani AND pedi at the same time unless they select the current “group” option. Causes confusion and frustration for us and our clients who don’t understand the BLVD booking system yet.
5 votes
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