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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7187 results found

  1. If we could enable certain services to only be available for online booking if they are established clients. This would be useful for services that require a consultation prior.

    2 votes

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  2. It would be nice to be able to have an expiration date on gift cards.

    7 votes

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  3. Payroll report that includes Clocked hours

    Services performed with treatment price and commission earned

    Products sold with price and commission

    Tips received (ideally per service or per day)

    Daily totals and overall payout

    This report was essential for reviewing payroll and reconciling provider compensation.

    6 votes

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  4. Have recipients name and from on gift card, in case gift certificate is lost we can look it up.

    2 votes

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  5. BLVD currently doesn't have a way to automatically redirect the client to a new page after an appointment has been booked through the standard booking widget. This is a very simple function and a critical one for anyone who runs FB ads. We need to be able to track conversion from the booking widget and this is what's necessary to be able to do it correctly. I was told by BLVD that i need to build a custom booking widget in order to redirect to the Thank You page. That is NOT acceptable. This is very simple and pretty much…

    1 vote

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  6. It is helpful to have a simple text or email with a few financial metrics, sent to us at the end of the day. For example, service sales, product sales, discount total, and total sales. If this could be turned on to send daily at the EOB that would be super helpful! Only sent to "owner" access.

    1 vote

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  7. When we book appointments internally either by call-ins or by various staff members via the app. Have who booked it labeled on the specific appointment. And a way to see any edit, updates, or reschedules listed on the specific appointment. Helps track if there is a scheduling error etc.

    1 vote

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  8. Allow tracking of disposables with specific services without it showing on the invoice/receipt to patient

    1 vote

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  9. Allow units of neurotoxin (etc) to accrue monthly/ quarterly/ yearly as an option for memberships.

    1 vote

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  10. APP should show messages and send alerts----
    when we are not in office or on browser we have no idea patients are contacting us! critical feature.

    1 vote

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  11. like the time stamps for a full appointment reschedule, having time stamps for any changes to an appointment (ie provider change, room change, etc) would be incredibly helpful when trying to figure out appointment/schedule changes among staff

    10 votes

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  12. Editing multiple packages at once:

    It would be nice to be able to select multiple packages at once to activate/deactivate as well as bulk editing the category. This would make it easier to run series specials.

    2 votes

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  13. When a patient uses multiple payment methods at checkout, the screen shows the full amount for the first transaction, which is confusing for patients.

    For example, I had a patient put $300 on one credit card then the rest on another, when I ran the transaction for the first $300, it showed the visit total, not the $300 that they were being charged at that time.

    1 vote

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  14. One feature I’m genuinely surprised doesn’t exist in Boulevard is the ability to approve or deny online booking requests before they’re automatically confirmed. Nearly every other major booking platform includes this functionality—and for good reason.

    As a business owner, I need the flexibility to review appointments before locking them in. Whether it’s for new clients, service compatibility, or stylist scheduling nuances, the ability to screen and approve incoming requests is a critical workflow tool that should absolutely be included in Boulevard.

    For context, here are just a few platforms that offer this feature, along with their pricing:

    DaySmart: Starts at…

    3 votes

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  15. Would like to limit particular offer codes to only be available to be used by a manager. Currently all offer codes can be seen and utilized by every team member.

    1 vote

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  16. instead of providing a client with steps to obtain their own referral link if they need help, just being able to share the links directly helps give a good client experience

    1 vote

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  17. Please have the option for an automated email to go to the business when a client submits a form so we know that it's happened. We need to know when a client has submitted a membership contract so they don't fall through the cracks.

    2 votes

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  18. Auto populate client names that you clicked on last.

    When you are checking a client out or click on an account it would auto populate there name when booking next appointment.

    3 votes

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  19. A feature where employees can go in and send in a request for time off and it sends directly to a manager and the manager has to approve or deny.

    9 votes

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  20. If records are requested by the patient - we need an easier way to export them all, instead of having to open each one to download separately, then re-combine and send as one file...

    2 votes

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