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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7187 results found

  1. When consulting clients we often recommend treatment plans and product suggestions. We would like to provide the clients with a quote in there treatment plan.

    7 votes

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  2. If records are requested by the patient - we need an easier way to export them all, instead of having to open each one to download separately, then re-combine and send as one file...

    3 votes

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  3. For the fill slow days automated messages, allow us to set filters as to who would receive the message. We don't want to send a message to someone who was here yesterday. We would like to be able to filter to clients who are on our "rescue lost clients" list or those on the waitlist.

    3 votes

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  4. The customer would like to update the snippet that reads “Not seeing the time you want? Join the waitlist” to include a phone number for contact.

    2 votes

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  5. I would like to be able to update just the expiration date for memberships when the card expires. Instead of entering the whole same credit card number.

    4 votes

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  6. Stylist-Specific Offer Codes:

    Currently, discount codes apply universally across all service providers. We'd love the ability to create offer codes that are tied to specific stylists—this would allow us to run targeted promotions (e.g. for new team members or specific availability) without affecting pricing for the entire team.

    This added flexibility would be incredibly helpful for marketing, onboarding, and stylist growth strategies.

    2 votes

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  7. Allow past months inventory levels to stay recorded. If we need to go back to a past month there is no way of cross checking. I find it ridiculous to have to manually add and deduct purchases to get this number.

    3 votes

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  8. I would like it if there was an option to do $$ amount commission for a provider rather than a tiered commission.

    4 votes

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  9. I would like to charge 100% of the service for no shows and 50% of the service for late cancellations. Can we add the option to choose what fee to charge?

    6 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  10. Currently I have to have duplicate profiles and it is not a great experience for reporting or payroll

    3 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  11. I would like to be able to schedule and run payroll for non-service providers - office or admin staff

    5 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  12. Please add a feature to be able to assign a barcode to packages. It's available for "products" but not for packages. For example, when I sell a weight loss package, I would like to be able to scan a barcode that I created for it, rather than have to search during checkout. I have many "packages" that have very similar names and scanning a barcode would be much easier than scrolling through 20-30 package options that all look the same at quick glance.

    2 votes

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  13. Please add a feature to be able to assign a barcode to packages. It's available for "products" but not for packages. For example, when I sell a weight loss package, I would like to be able to scan a barcode that I created for it, rather than have to scroll and search during checkout. I have many "packages" that have very similar names and scanning a barcode would be much easier than scrolling through 20-30 package options that all look the same at quick glance.

    1 vote

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    0 comments  ·  Admin →
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  14. As the business owner, I would like to see high level activity such as the Front Desk and Daily Sales. Currently it is useless other than a snapshot of appointments. Thank you.

    35 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  15. Leviticus doesn't have online booking for their Tattoo location, but the default message reads "Thank you for your business. Please find your receipt below. When the time comes, you can book your next appointment using the link below." They would like the ability to customize this message.

    2 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  16. It is helpful in our spa to have a reminder tied to the time clock for in and outs. This will help with completion

    3 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  17. seems like a small thing, but that extra step is having to be performed constantly throughout the day. Small thing that would go a long way to efficiency!

    2 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  18. If you click on the patient's calendar appt, it should take you to their chart. It's a big pain to have to go to clients and then find the chart. Extra steps!

    1 vote

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    Waitlisted  ·  0 comments  ·  Admin →
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  19. it is so limited, its ALMOST worthless as you can't see 90% of the information. If I'm out of office and not at a computer, I'm not able to do most things

    1 vote

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  20. It is difficult to track when patients owe you- especially when it is busy at checkout time. Make a feature where it auto ads in the outstanding amount to the current checkout with a note in the sidebar what it relates to

    1 vote

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