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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7232 results found

  1. when a client request to change their billing date, the only option is to change the next charge, but then it goes back to the original. currently, the only way to change the billing date is to cancel the membership and set it up again. this consumes too much time and energy, and angers clients.

    2 votes

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  2. This integration would allow Skin Pharm to obtain granular insights into prospective client behaviors on their website that is not possible today. Triplewhale would serve their marketing attribution needs.

    1 vote

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  3. Similar to the recent update to FORMS, please allow CHARTS to expire after a certain period of time. This would be helpful for medspas where GFEs(Good Faith Exams) need to be redone every year. Thank you.

    13 votes

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  4. We used to have the capabilities to click the arrow at the bottom of the page to choose 100 or 200 products per page. I don't want to keep flipping pages to get what I need when we have over 150 products for instance. That would only be two pages to click through.

    2 votes

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  5. Ability to track who has shared a link that hasn't been used to determine success of offering and client behavior.

    1 vote

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  6. Would be nice to see future sales for that given month, my other software was able to calculate what the sale would be for that month based on appointments. This was helpful for team goals.

    1 vote

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  7. Reviews. Clients are writing reviews that are not even available to be seen. A business works really hard to get a review. So there is no point here. Please update to where the BLVD reviews can be seen. But more importantly the client needs an option to review on Facebook, Yelp, Google. THIS would be supportive to your client base and should not be difficult. I believe we all have the same brilliant idea. Thanks.

    5 votes

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  8. The option to add client accomodations in the accomodations tab in a clients profile would be very beneficial to help regulate incorrect bookings.

    3 votes

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  9. Add a function to the waitlist that insterts a requested waitlist appointment into the schedule, in a specific color block so the the business is aware of a potential appointment time that could be filled.

    3 votes

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  10. Would like to see the Manage appointment button in client communications to say 'Your profile' so they understand there is more than just their appointments that they can manage.

    1 vote

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  11. We would like all product customization to be on the first screen where you create / name a product.

    This would save us a lot of time when adding new products, as we can complete all customization.

    1 vote

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  12. We would like the ability to add all service options at the time the service is created.

    This way, we do not need to then search the service then make modifications and assign staff for example. This should be available on the same screen we name the service and select a category.

    1 vote

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  13. We would like a way to set available booking timing intervals per service.

    This way, we can set intervals a service shows available times. For example, we want service A to be bookable every 30 minutes. Service B should only be bookable every 60 minutes.

    Currently, the intervals would apply to every service. This is not applicable for us.

    2 votes

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  14. Be able to edit service duration at checkout if the service is changed at checkout. We want to be able to track service provider's utilization, but can't if the duration changes to 0h0m at checkout.

    1 vote

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  15. Be able to edit service duration at checkout if the service is changed at checkout. We want to be able to track service provider's utilization but can't if the duration changes to 0h0m.

    1 vote

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  16. Messages need to have the ability to be organized, I find that the notification messages with confirmations, makes it hard to find the actual patient messages.

    1 vote

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  17. It would be nice to:

    1.) Text through the Blvd App -- not have to go through the safari or google website to navigate on your phone to message patients back. Only having computer/browser access to text messaging sets so many limitations.
    2.) Be able to schedule messages! For example, I could send a message to "Jane Doe" scheduled for (DATE) and (TIME) in the event that we saw a message late a night and did not want to forget to respond to their messages.
    3.) Allowing all unread messages to stay at the top of the screen
    4.) Pinning…

    3 votes

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  18. Add time stamps to appointment history. ie: what time the previous appointments were scheduled for.

    4 votes

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  19. Love the new form expiration feature! It would be cool if it would just have the clients confirm that their medical form does not need to be updated. Rather than have them completely redo it.

    5 votes

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  20. Account admin to be able to adjust account credit, product credit, etc, manually instead of reaching out to support to do this.

    3 votes

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