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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7458 results found

  1. Wouldn't it be great if, when "copying from previous chart" for the same client, we'd be able to select a specific chart to copy from, instead of the latest one available?

    3 votes

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  2. If a service is scheduled for 2 hrs. and it only takes 1 1/2 hours, upon check out the appointment should shrink up and leave a gap. I am trying to coach employees that overbook time how they could get in other services and are wasting time and utilization of their day.

    1 vote

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  3. It would be nice to know who is signed in on the home screen such as initials next to the icon in the top right corner. This would be helpful for those who have multiple users using the front desk computer.

    1 vote

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  4. Enlarge tag icons so we can see them better.

    3 votes

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    0 comments  ·  Other  ·  Admin →
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  5. On the calendar view, when you click on the appointment, it would be helpful to see the date that the appointment was rescheduled, rather than the original booking date and rather than having to click into the appointment and having to view the appointment details.

    1 vote

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  6. when making a blocked time on schedule there is the opportunity to choose from weekly, monthly, yearly if you click that the event should repeat. would love the opportunity to choose daily as well.

    7 votes

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    1 comment  ·  Other  ·  Admin →
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  7. Clients need to have multiple tabs open to see their current appointments vs. booking a new appointment. Makes it hard to schedule/reschedule around their calendar.

    Would like them to live in one space to encourage ease of scheduling.

    2 votes

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  8. Clients need to have multiple tabs open to see their current appointments vs. booking a new appointment. Makes it hard to schedule/reschedule around their calendar.

    Would like them to live in one space to encourage ease of scheduling.

    1 vote

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  9. Clients want to enter a password instead of a one-time code verification to log in and book.

    Either have the option to enter password or to receive code would be ideal.a

    2 votes

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  10. Having easier to see and understand reason codes for when a card transaction fails, whether during checkout or for a recurring charge like a membership.

    1 vote

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  11. It would be super helpful to have an alert by a client's name if they have a negative account balance.

    1 vote

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  12. There should be a way to send files to patients. There are some patients that need to get labs done and there should be a way for us to send their lab requisitions through BLVD, whether it is through text, email, patient portal, etc.

    3 votes

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  13. When prebooking an appointment, it would be helpful if, after selecting a time on the calendar, the view remained on the currently selected date rather than automatically jumping back to today’s date. This would streamline the process and reduce unnecessary navigation.

    Additionally, it would be great to have a “Book Client Again” button for guests who want to prebook multiple appointments. This feature should automatically suggest or give the option to book the next appointment based on the same interval (e.g., every 4 or 6 weeks) from the last appointment that was booked.

    3 votes

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  14. Providers should have the ability to view their own client ratings in Boulevard. Currently, only admins can see these, and enabling this feature for providers also grants access to other providers’ ratings and additional permissions, which isn’t ideal. It would be helpful if providers could receive an email notification whenever a client leaves them a rating, and if they could view all ratings left by clients directly within the client’s profile.

    9 votes

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  15. When a client reschedules an appointment within the late cancellation window, the client should show up on the cancellation list in addition to patients who have cancelled so that all staff can see who has rescheduled and when they rescheduled to.

    3 votes

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  16. I don't like taking peoples credit cards over the phone, but we require a credit card on file. I would love if we could send a link to their phone number so they can fill out credit card form.

    125 votes

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  17. Just let my provider see the patient's dob from the Pro App so they know the age of the person they're dealing with. Making them run to a desktop computer is screwing up our flow.

    3 votes

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  18. Boulevard can now allow filtering the client list based on whether they have unused vouchers. It would also be useful to filter by other liability types such as account credit.

    1 vote

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  19. Is it possible to add a plus symbol on the online prices? I've resorted to listing so many choices on my menu because I have to break everything down showing prices separately for short, mid, long hair, otherwise clients automatically assumed thats the final price. Not sure if anyone else has this issue. Thanks for taking the time.

    1 vote

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  20. It would be nice to have a bit more control over text reminders. I would like to turn off text reminders for a specific appointment type. We use a specific appointment to act as a reminder to follow up with guests and we have to use the appointment as opposed to a schedule block for tracking purposes.

    1 vote

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