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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7794 results found

  1. Have a set deposit dollar amount instead of a percentage. Having to figure the percentage for every service price is time consuming and never equals the exact $50 we charge.

    2 votes

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  2. Ability to set a limit/cap for Membership sales so X amount of clients can purchase.

    Ex. Sell 100 Founding Memberships - once goal is met, no more sales.

    1 vote

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  3. 8 votes

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    1 comment  ·  Other  ·  Admin →
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  4. Allow an option to send invoices to clients for services to be able to check out outside of the office

    4 votes

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  5. This advanced integration would carry membership status from BLVD to a client's online experience on Shopify. And, any sales a client makes online through Shopify should be reflected in BLVD, including peptides and other products.

    4 votes

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  6. Allow for more than one staff member to be assigned to a membership sale. This would allow for multiple individual to receive credit for selling a membership to a client.

    1 vote

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  7. Allow staff to open previous treatment records more easily, without having to open and close the new and old reports to reference each of them.

    5 votes

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  8. It should be possible to make edits to charts after being completed, and the edits should be auditable. There should be a larger character limit as well than notes currently allow.

    16 votes

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  9. Ability to reschedule or change an appointment's location without having to cancel and rebook.

    3 votes

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  10. Being able to quickly reference what membership or package a client has, as well as the number of unused vouchers they have from the high level would save clicks and alert the front desk of any actions they may need to take with the client (eg. selling a new package, setting next appointment date based on new voucher generating).

    1 vote

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  11. It is imperative to have data on New Clients who have just booked an appointment. We have huge marketing ad spends and that data needs to be at our finger tips. I have no way to verify that my marketing is driving the customers in aside from manually clicking every appointment and viewing customer profiles, with 30-40 appointments a day this is not a possibility. This is a must fix.

    1 vote

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    0 comments  ·  Reporting  ·  Admin →
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  12. Rather than adding time blocks to separate the times a staff member is on-shift, it would be helpful to be able to add multiple shifts for a staff member on a given day.

    5 votes

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  13. Setting where Service Providers cannot see purchase history on client profiles

    1 vote

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  14. I'd like to charge my clients automatically a $25 reservation deposit for their appointments to decrease cancellations and no shows. The $25 would still go towards their service, and for them to automatically pay for it on the online booking overlay.

    22 votes

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  15. Ability to enter more than 5 gift card purchase amounts for online purchase.

    3 votes

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  16. Make it possible to choose image from clients previous chart-nice to have before and after in note or if we aren't changing anything in treatment plan, to just use previous image.

    3 votes

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  17. Make it possible to chart from a laptop and add forms

    4 votes

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  18. Add a button we can select that will show all cancelled and rescheduled appointments on the day we are on's calendar view so that we can understand openings better and track to make sure clients that cancelled all are rescheduled

    1 vote

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  19. It would be nice if the Duo would allow the client to enter their tip amount and that figure would import to the check-out screen on the dashboard. It can be awkward for the receptionist and for the client to have to discuss the tip amount when they are paying cash.

    3 votes

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  20. Why is there no way to send forms digitally?! My clients are not receiving there forms via email, and our for fill out went from 75% to practically 0. This is very frustrating considering every other system I have worked with has this option. This is a necessity to protect our businesses and not having this done before the client arrives wastes time.

    5 votes

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