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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7171 results found

  1. on the DUO have the list of the services person is paying for so they can confirm the check out is correct before putting their card in

    1 vote

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  2. We, too end up with confusion about online booking. People select a provider without realizing "First available" is an option, then they are locked out from seeing many potential appointments. I think it should default to First Available, and then have the option to choose a specific person.

    2 votes

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  3. You should be able to customize which things show up in "Individual Appointments" and "Group Appointments" For instance, for something like couples massage I do not want to show up in individual appointments...but I can't customize that

    4 votes

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  4. show all available providers at the time of a desired appointment

    2 votes

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  5. want to show more options to clients based on appointment slot instead of a provider's availability

    2 votes

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  6. Agreed, i have so many clients calling because they said they have to many things in their cart and are unable to delete it. Please make the menu a little less confusion

    13 votes

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  7. I had a client ask if it were possible to display the date of the booked appointment at the beginning of the subject line in the email confirmation. Otherwise, it looks like a bunch of the same emails at a glance when booking multiple appointments at a time. This would help the client see their appointment dates quickly, without having to click on a bunch of different emails.

    2 votes

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  8. Create more than 1000 characters for dot phrases for charting, many of our medical aesthetic treatment charts require more than 1000 characters

    14 votes

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  9. It would be great to be able to create essentially an "order set" when we have a typical group of products we sell as a package that we can edit. Like if I type in "pre-treatment kit" it automatically adds all the products contained in that kit to checkout. But the ability to edit once they're added is helpful in case, say, I swap out one cleanser for another.

    1 vote

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  10. phrases should also be able to be used in messages to clients. Not just in charts.

    2 votes

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  11. Currently, referral credit is awarded based on individual orders so if two clients are combined into one order, the referring client will only receive credit for one client. Clients should receive credit for all clients, regardless of if the new clients appointments were combined into one order.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  12. I need a report that sorts out detailed line items in a summary so that I can organize my income into Quickbooks. This also needs the ability to toggle on/off payment types so that I am getting the numbers for Credit Card Purchases, Checks, Cash, Account Balance.

    The Purpose is so when Boulevard pays out the credit cards sales, I can sort those payments into the respective category of sales in quickbooks.

    When business owners take their data to the bank, the real data is coming from Quickbooks with all the payroll fees, expenses, and over all cash flow. Being…

    8 votes

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    0 comments  ·  Reporting  ·  Admin →
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  13. 2 votes

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  14. 2 votes

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  15. allow clients the ability to book same time services with two providers . when an add-on is added with main service. example: (ex: manicure and pedicure) and give user friendly availabilities for available service providers.

    1 vote

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  16. Rescheduled appointments need to be recorded and displayed in appointment history. Not just cancellations. If a client reschedules 10 times, it doesn't show anything. This is very pertinent information. From a booking standpoint, a reschedule is still a cancellation of that time slot.

    11 votes

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  17. The system should alert if the card being scanned is already on file. Sometimes client will have the same credit card saved multiple times on their profile.

    12 votes

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  18. Currently, a change to an appointment will send to the client with the exact same verbiage as an initial booking. This causes confusion for clients who may mistakenly think a duplicate appt was made in error (before they click through into the client portal details).
    Slightly changing verbiage to indicate that a date/time has moved rather than a brand new appt text would help differentiate which is a new appt and which is a change.

    2 votes

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  19. Make modifiers assignable to staff to limit which staff can perform which modifier.

    3 votes

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  20. In order to utilize the modifiers we need to be able to select which staff are able to do which modifier.

    2 votes

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