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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7222 results found

  1. generate in-office price estimates during client consultations. Clients should be able to leave with a clear, written estimate of their potential service costs—emailed directly to them and saved in their client profile.

    This feature would:

    Improve transparency and build trust with clients.

    Streamline consultations by giving providers a professional, standardized way to present pricing.

    Reduce confusion or disputes later by having estimates documented and attached to the client record.

    This is not just a convenience—it’s a critical client experience and retention tool that keeps your platform competitive.

    3 votes

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  2. When a guest cancels an appointment via the dashboard or self-service link, a short, native multiple-choice dropdown should appear immediately after cancellation asking why they chose to cancel.

    This should be built directly into Boulevard’s platform, not dependent on third-party integrations or external survey tools like Typeform or Klaviyo. Having this moment of feedback in-line and native dramatically increases completion rates and closes the feedback loop in real time — while the intent and context are still fresh.

    This is not just a UX improvement — it’s essential business intelligence. Without real-time insight into cancellation behavior, studios are left guessing.…

    2 votes

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  3. being able to download a css of people scheduled on a certain persons schedule in the past or future for a range of dates with their contact info

    1 vote

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  4. when clients want a copy of all previous payments, they come to us, and the onyl option we have for that is to print off every receipt and fax it to them. emailing receipts is not always the best option for the client. a way to bulk print or see bulk payments would be great.

    3 votes

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  5. report that includes tip and service commission for easier payroll

    7 votes

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    1 comment  ·  Reporting  ·  Admin →
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  6. We need an auto Time Block at beginning of appt for NUMBING for certain services provided (filler, microneedling, etc.)

    Currently what is offered for time blocking with each appt is: Processing Time (a block of time at the END of the service when a client is busy, but the staff can attend other clients.), Finishing Time (a block of time at the END of a service and any processing or transition time when both the client and the staff are busy.), and Transition Time (a block of time AFTER the service is performed during which the staff member is unavailable.…

    2 votes

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  7. We need an auto Time Block at beginning of appt for NUMBING for certain services provided (filler, microneedling, etc.)

    Currently what is offered for time blocking with each appt is: Processing Time (a block of time at the END of the service when a client is busy, but the staff can attend other clients.), Finishing Time (a block of time at the END of a service and any processing or transition time when both the client and the staff are busy.), and Transition Time (a block of time AFTER the service is performed during which the staff member is unavailable.…

    1 vote

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  8. Our previous system had a very easy way to share our customized treatment plans with clients as well as lab results. This would be perfect.

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  9. 2 votes

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  10. When selling products online through Shopify or other online stores, it would be helpful to have those purchases reflected in the clients' profile for their nurse injector or esthetician to review when the client comes in.

    1 vote

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  11. The Loyalty App should have the ability not to to grant points to clients who buy packages or memberships as the redemption of the earned vouchers earns them points.

    4 votes

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    1 comment  ·  Other  ·  Admin →
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  12. Service providers should receive a push and/or text notification when a client or the front desk reschedule an appointment that impacts a service provider.

    13 votes

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  13. When booking an appointment and it comes up prices for each service and add on, we need to have an estimated total so we know how much it is all together instead of adding them manually

    1 vote

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  14. 1 vote

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  15. It would be helpful to see the menu pricing when booking appointments. As of right now, if clients have questions about how much certain services cost, the only way to check on the computer is to fully book an appointment and go to check them out. It would be convenient if you could just add all the services they were interested in, and be told the total. (Because fully booking notifies all of the staff that they are booked and cancelled and it just gets messy and is a lot of steps) Doing it on the computer is so much…

    6 votes

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  16. It would be beneficial to be able to send marketing blasts out based on preferred pronoun

    1 vote

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  17. It would be helpful to have a reporting feature that shows which clients have recurring or standing appointments and how many active appointments they have, within a range. This report should also identify which clients do not have any appointments booked out within the time frame, so that we can reach out to those who need to book out for ex. holiday seasons or during other events

    1 vote

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    0 comments  ·  Reporting  ·  Admin →
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  18. We don't want everyone with that access to be able to edit permission groups, that should have it's own toggle.

    3 votes

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  19. I really like the Precision Booking system—it keeps the schedule organized and easy to manage. The only tweak I’d suggest is adding the word “Book” or “Book Here” directly on the Appointment Book in the time slots where appointments should be scheduled.

    Right now, the schedule looks very open until appointments are actually placed, and sometimes the correct booking pattern isn’t followed. Adding these key words would give Guest Relations a clear visual cue, helping them see the right times to book without accidentally placing appointments outside the intended structure.

    4 votes

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  20. When we book a new client and enter all their contact information, the intake form makes the client fill out all of their contact information and address again making for a clunky and tedious experience for them.

    7 votes

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