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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8486 results found

  1. I have a lot of clients that put multiple cards on file. Please make a feature that allows us to put one as their default card so we don't accidentally charge the wronge card.

    4 votes

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  2. Allow external google Calendars to block off times on BLVD Calendars, like if i have a doctors appointment scheduled on my google calendar i want it to block it on my boulevard schedule

    1 vote

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  3. When self booking online, clients are given the option to group book meaning they can book for other clients and an automated note is added stating "guest of [client]." Unfortunately, this is only a self booking option, but I think admin and staff should have the ability to do this as well! Which saves you having to add a referral or put lengthy notes in!

    2 votes

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  4. We'd like an option to delete open orders in bulk rather than one at a time.

    2 votes

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  5. This would disallow occurrences where two staff members select the same appointment timeslot and both confirm their booking within the same minute, and the system allowing both bookings to go through for the same timeslot.

    2 votes

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  6. WHAT IT IS:
    Ability to manage multiple brands in one account.

    USE CASE:
    Raised by Alpha Aesthetics (32 locations, multi-brand org).

    PROSPECT:
    Alpha Aesthetics - 32 locations; on Nextech (also evaluating Zenoti)

    PROSPECT BRIEF:
    https://docs.google.com/document/d/1aV1ULXu2EBqid76a9FxPhPQj3gU_7rzHlGVzZjUH5jU/edit?tab=t.0 (prospect Slack channel: #prospect-alphaaestheticspartners)

    PRODUCT AREA (suggested):
    Enterprise / Multi-location

    STATUS / LINKS:
    Not on roadmap today. RnD idea deck slide 3: https://docs.google.com/presentation/d/12l6IDCaH5sbsR4cv2irjvgh-vtfWRysQkAtemcv-hgM/edit?slide=id.g3f2c0c862cc_0_192

    NOTES / INTERNAL CONTEXT:
    Post gives no use case detail beyond the title.

    SOURCE:
    Posted by Tiffany Messenger in #voiceoftheprospect-strategic on 2026-07-17: https://blvd.slack.com/archives/C0BHUAATRC6/p1784313292858429

    1 vote

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  7. WHAT IT IS:
    Ability to purchase and redeem a package in a single transaction.

    USE CASE:
    Raised by Alpha Aesthetics.

    PROSPECT:
    Alpha Aesthetics - 32 locations; on Nextech (also evaluating Zenoti)

    PROSPECT BRIEF:
    https://docs.google.com/document/d/1aV1ULXu2EBqid76a9FxPhPQj3gU_7rzHlGVzZjUH5jU/edit?tab=t.0 (prospect Slack channel: #prospect-alphaaestheticspartners)

    PRODUCT AREA (suggested):
    Point of sale / Packages

    STATUS / LINKS:
    Iceboxed / Backlog. Jira RIRB-287: https://blvd.atlassian.net/jira/polaris/projects/RIRB/ideas/view/10025340?selectedIssue=RIRB-287 (presented to Reactor 6/26/26). Internal thread: https://blvd.slack.com/archives/C0B8PBRAG00/p1784230437335019

    NOTES / INTERNAL CONTEXT:
    Post gives no use case detail beyond the title.

    SOURCE:
    Posted by Tiffany Messenger in #voiceoftheprospect-strategic on 2026-07-17: https://blvd.slack.com/archives/C0BHUAATRC6/p1784313292858429

    1 vote

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  8. WHAT IT IS:
    HIPAA-compliant secure messaging.

    USE CASE:
    Alpha currently uses a secure messaging tool through Nextech and would like a similar experience in BLVD, or at least not have to get another tool to enable messaging for their nurses.

    PROSPECT:
    Alpha Aesthetics - 32 locations; on Nextech (also evaluating Zenoti)

    PROSPECT BRIEF:
    https://docs.google.com/document/d/1aV1ULXu2EBqid76a9FxPhPQj3gU_7rzHlGVzZjUH5jU/edit?tab=t.0 (prospect Slack channel: #prospect-alphaaestheticspartners)

    PRODUCT AREA (suggested):
    Messages

    STATUS / LINKS:
    Work in Progress as of 7/17 post. Jira: http://blvd.atlassian.net/browse/INIT-496 (designs started July, due date Sept 30).
    Product update (Richie Krauss, 7/20): committed on the roadmap, but might not be delivered until end of Q3; up…

    1 vote

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  9. WHAT IT IS:
    Support for Entra ID as an SSO provider.

    USE CASE:
    Alpha needs Entra ID. Zenoti and Vagaro support it today.

    PROSPECT:
    Alpha Aesthetics - 32 locations; on Nextech (also evaluating Zenoti)

    PROSPECT BRIEF:
    https://docs.google.com/document/d/1aV1ULXu2EBqid76a9FxPhPQj3gU_7rzHlGVzZjUH5jU/edit?tab=t.0 (prospect Slack channel: #prospect-alphaaestheticspartners)

    PRODUCT AREA (suggested):
    Security / SSO

    STATUS / LINKS:
    Not on roadmap today; added to RnD idea deck (slide 5): https://docs.google.com/presentation/d/12l6IDCaH5sbsR4cv2irjvgh-vtfWRysQkAtemcv-hgM/edit?slide=id.g3f2c0c862cc_0_81
    Product update (Brita Seltzer, 7/20): SSO is owned by Shared Services (previous PM moved to CXP). No current plans to expand SSO vendors, but Q4 planning is underway; she asked whether this is on the priority list with…

    1 vote

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  10. The sign off tracker is super helpful to understand how far along an MD is in their sign off to meet min requirements. Since these do vary by state, it would be helpful to set a goal at the location level that surfaces alongside the tracker. This would be a great reminder for the MD depending on which locations dash they are in!

    2 votes

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  11. 1 vote

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  12. It would be incredibly helpful to have a way to link or tag patient profiles together to show relationships (e.g., family members, parents/children, spouses).

    Additionally, we need the ability to share payment methods between these connected profiles. During checkout, we should be able to:

    • Automatically see who a client is linked to right on their profile.

    • Easily charge a connected profile's card on file (e.g., a mother paying for her child's products, or an adult child paying for their parent's treatment).

    • Select whether to use the current client's card or a linked family member's card on file seamlessly.

    2 votes

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  13. We are a small massage company. It would be nice if providers had profiles similar to clients where we could make internal notes about a therapist's preferences. We have therapists who experience injuries and need to adjust how many hours they'd like to work and what they are willing to do, but temporarily on an appointment by appointment basis.

    1 vote

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  14. Linkedin should be added to the list of Social Accounts

    1 vote

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  15. More detailed reporting from email marketing campaigns that include NAMES of those who unsubscribed, the emails that bounced, etc. Other email marketing providers have this option, plus an option to send a "reminder" to those that didn't open the first one. More marketing options, please!! And - I will add this - if a guest leaves a review on BLVD, it should automatically be posted on the business's Google page, or website.

    1 vote

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  16. More detailed reporting from email marketing campaigns that include NAMES of those who unsubscribed, the emails that bounced, etc. Other email marketing providers have this option, plus an option to send a "reminder" to those that didn't open the first one. More marketing options, please!! And - I will add this - if a guest leaves a review on BLVD, it should automatically be posted on the business's Google page, or website.

    1 vote

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  17. Multi-location businesses can have different pricing depending on the region. It would be great to be able to save each price tier once at the global level, then assign locations to it that automatically adopt those overrides. Instead, each new studio opening requires manually creating a price override.

    1 vote

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  18. Feature Request: Bulk Assign Consent Forms to Services

    I'd love to see a more efficient way to assign consent forms to services.
    Currently, if we want to attach consent forms to a service, we have to open each individual consent form and manually add the service from within that form. This becomes very time-consuming when managing multiple forms or creating new services.

    It would be much more efficient if, from the Service settings, we could select "Manage Consent Forms" and bulk select one or multiple consent forms to attach to that service. Alternatively, allowing multi-select from either the service or…

    1 vote

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    0 comments  ·  Forms & Charts  ·  Admin →
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  19. Easier ways of viewing my data, why is it so difficult to view specific sales from specific services? also graphs to see change over time.

    2 votes

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    0 comments  ·  Reporting  ·  Admin →
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  20. There should be an easier way to add charts to clients appointments in real time rather than having to EDIT the appointment. Ideally, from the client tab you should be able to add these.

    1 vote

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