7223 results found
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We are BEGGING for the ability to input more than one time block of availability for our service providers
We only want some service providers available to book online for specific time blocks. We would love if we could input multiple availabilities for our employees.
ex:
Jane Doe's Schedule
Monday: 10am-12:30pm,1pm-3:30pm, 4pm-6:30pmWe have a spa that we only take clients at specific times and in order for our clients to be able to book that online we have to constantly put in reset blocks in their schedules every day they work and repeat the time blocks for months in advance due to the fact that their "schedule" has to say "9am-5pm".
1 vote -
Block off time slots that do not have enough time available to be booked
Block off time slots that do not have enough time available to be booked for the selected service, to avoid appointments overlapping or not having enough time to complete the service
2 votes -
Tracking for abandoned cart events in the booking widget
Ability to track and report on when clients begin booking an appointment and then leave the booking widget.
1 vote -
Ability to create spending requirements for Offers
Ability to set an offer to require a client to spend a certain amount or purchase a certain quantity of a specific product, from a list of products, or from a particular brand to unlock a percentage off, receive a free product, or get a dollar discount. Eg. Spend X, Get Y promotions.
4 votes -
Customizable appointment cancellation reasons
The ability to set custom reasons for appointment cancellations. This is to help differentiate between true cancellations where the client does not rebook or move their appointment to another location. Additionally, these reasons should be available in reporting to allow the business to accurately report on the reasons they are seeing cancelled appointments.
2 votes -
be able to transfer product credit into account credit
I have patients who originally bought product credits but then will change their minds and want to change it into account credit towards another service. as of right now, there's no way to transfer or change the credit. you have to create an appointment, check out the products, and then create a new product credit.
it'd be much easier to change it directly into account credit.
2 votes -
Display calculated age of client in Charts and Forms
Ability to show the calculated age of a client in their Forms and Charts, based on their DOB.
13 votes -
Application of Member Discounts
When a member pays for themselves and a guest in one invoice, currently any member discounts (automatic offer codes for example) auto-apply to their guest as well. We would love to customize this, as many of these discounts are not intended to be shared with guests.
1 vote -
Flexible Pricing / Automatic Surcharge Rules (Automated time-of-day / date-based pricing tiers for peak times or special occasions)
Hi Boulevard Team,
I’d love to suggest a feature that would make Boulevard even more powerful for service businesses: Flexible Pricing Rules.
Right now, I can adjust pricing by staff, add-ons, or manually at checkout, but there isn’t a built-in way to automatically apply surcharges or premium rates based on time of day or specific dates.
Here are a few use cases:
• After-Hours Appointments: Automatically add $X or a % increase when a service is booked outside regular business hours.
• Holiday Surcharges: Add a fee or percentage increase for appointments booked on certain dates (e.g., December 24th, July…1 vote -
Referred by name can be put in by client to automatically give credit instead of staff having to check manually.
Make it that the client can put who referred them in the intake form so you don't have to go back and check and then manually add it.
2 votes -
virtual receptionist
Automation on client upsells/upgrades during self in person check in.
Make it accessible for us to use a kiosk instead of hiring receptionist, we can just have self check in services that will also ask clients on potential upgrades relevant to their already booked service to support the practitioners.
Rid of human receptionist and is consistent to offering memberships/added upgraded services during check in/out.
The goal is to eventually replace the front desk receptionist to virtual as we adapt to current times with AI coming in.
3 votes -
1 vote
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Include recently deactivated staff in client filter
I just went to make a list of clients who recently saw a staff member who left last week so I could reach out to some of them for retention purposes. I was slightly surprised (but not overly surprised) that only active staff members are listed in the filter options.
It continues to frustrate me that previous staff members are completely erased from the history of the business when they are deactivated. Just because they aren't an active employee doesn't mean that they didn't perform services, have days on the schedule, and see guests.
PLEASE keep deactivated staff members available…
1 vote -
Ability to factor in COGS for commission
We need to be able to calculate commissions with the cost of goods subtracted. This is very important for tox sales specifically. We are unable to sell tox as a service due to the nature of the visit. Never really know how many units will be sold. So we have to sell it as a product. We have to calculate this in a spreadsheet every time we run payroll, and it is VERY time-consuming. There should be a very easy way to do this!
2 votes -
We NEED to have an option to mark the messages as un-read if opened.
There has to be a way to mark messages as un-read if they are opened. We have providers who use messaging to follow up with pts post treatments. If the front desk accidentally opens up the messages the providers arent able to see the original notification that their patient responded. This is happened all the time and needs to get resolved for continuous patient care.
4 votes -
Need to bundle the service pricing and categories
Please bundle the client service pricing and the service charge itself so its itemized on our end but final pricing for salon to the client. we need to track per item charges without charging to the technician for commission based salons
1 vote -
Have a list of open shifts for other employees to pickup.
It would be helpful if when an employee is marking a day off, if those now open shifts could be listed somewhere for another employee to pickup. Reducing this task for management would be very helpful!
1 vote -
Have Schedules be accessible to employees on the app without full access to client list outside of the spa.
Make a way to access employee schedules outside of the spa. For HIPAA purposes, our system is IP restricted, however, staff cannot access their schedules, so they are constantly double checking on schedules by phone. Why can't there be a way to have access but not to client list or details? Then you have to recheck the IP box the morning of their shift or they get the "forbidden" message when they try to log on in the spa.
1 vote -
calander sync that works.
It is absolutely unacceptable that my calendars cannot sync and block time. This has been the worst change for my business ever. I regret my choice to switch.
1 vote -
First Available Female / First Available Male
Many clients request female or male therapists specifically. Online booking should have 2 more options in addition to "First Available" - which would be "First Available Female" and "First Available Male" (and possibly a Trans/non-gender option). This would make online booking for clients much more easy and intuitive.
5 votes
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