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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7171 results found

  1. It is crazy to m that there is NO WAY to make a report such as the detailed line item report sortable to last name, first name format. This is a CRITICAL element to any business report. PLEASE update that ASAP.
    (also please make it where on that report we can ditch the hug transaction id column- its unnecessary in a lot of our report needs and you wont let us remove that as a column when we wish) TY hope you guys do this update soon!!!

    1 vote

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    0 comments  ·  Reporting  ·  Admin →
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  2. it would be great to see the breakdown of how many appointments were generated by text vs email in the automated campaign reports

    2 votes

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  3. Ability to send text notifications to clients with failed membership billing, including a link to the client portal for them to update their payment method.

    2 votes

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  4. Ability to set higher number of attempts for renewing memberships. Currently, the system will try to charge the client 3 days after the failed renewal, and again 3 days following that. Having the ability to modify this cadence and total number of attempts would allow businesses to automate how the system tries to resolve failed payments.

    1 vote

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  5. Facial Lounge would like the ability to collect a deposit for services when booked as a group, but not when booked individually.

    2 votes

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  6. I am looking for a report that shows appointments that were on the schedule and NOT billed. This would be an "end of day report" to ensure all clients and appointments were checked out appropriately - even if it is billed out at $0.00

    3 votes

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  7. Allow the client to tip staff members directly through Blvd. It would simplify the tipping process, ensuring tips are instantly and securely deposited into the employee's bank account.

    2 votes

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  8. Staff should get notified when a client reschedules their appointment, especially when this is happening same day and the provider is unaware.

    28 votes

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  9. A link to individual stylist services and prices. We have individual bios for our stylists and would love to have a direct booking link in their bios that go directly to their services and prices only.

    2 votes

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  10. This prevents the extra steps to get into the chart when we are looking at the gallery and then having to chart from that page.

    5 votes

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  11. Can we get a time stamp of what time the client checked in?

    7 votes

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  12. Employees should be able to merge clients appointments without having to cancel one of them, because it their profile it says they've canceled before even when they haven't. That messes up our cancellation policy

    23 votes

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  13. An "end date" for memberships would be so helpful instead of just setting a cancellation date. (Most of our clients sign a contract for a 1 year commitment) The option to "auto renew" for clients that want to continue would be amazing as well.

    If we could make the membership page clearer it would be incredibly helpful. Charge dates clearly labeled, with which date they redeemed the voucher that is connected to that charge date.

    2 votes

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  14. As a Co-Founder and Aesthetic Nurse Specialist, I often review and sign off on forms completed by our estheticians at the direction of our Medical Director. Currently, because I also have sign-off privileges, any form I create does not have the option for the Medical Director to add their sign-off.

    To support compliance and clear documentation, we need:

    Dual/Hierarchical Sign-Off Functionality – The ability for the Medical Director to sign off on forms created by providers who themselves hold sign-off privileges. This ensures appropriate oversight and maintains a clear chain of responsibility.

    Unlimited Text Field – A section within the…

    3 votes

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  15. Once a client has filled out a consent form, they should be able to view/ have access to the form for liability reasons. to email them a copy of the form we currently have to save as a PDF then email it on a separate tab, it would be a lot easier to email it directly from the boulevard website.

    1 vote

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    0 comments  ·  Forms & Charts  ·  Admin →
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  16. We would like notification capabilities for patients that purchase skincare products.

    4 votes

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  17. Please implement Affirm for payments as Aesthetic Record has. Clients love it!

    1 vote

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  18. Ability to filter for this client segment so a business can retarget these clients to purchase a package or membership; this will also help determine the success of their new client offers.

    2 votes

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  19. when someone is scheduling online, it would be helpful to have the eligible add-ons for the service they're booking shown so they can easily schedule it along with the base service. most people aren't going to go into a separate "add-ons" column if they're wanting additional services done at the same time

    1 vote

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  20. When looking at Membership perks on the client end they cannot see the discounts they got on tox and fillers- currently this section does not show the option for discounts of dollar amounts on toxins and fillers (due to the way Boulevard is set up) I want the option for clients to see those discounts in the membership benefits section after purchasing, and not just under the description clients only see when purchasing

    1 vote

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