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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7171 results found

  1. The option to add discounts to client profiles, based on their relationship to the business. These would be toggled on until toggled off or removed and would auto-apply online or in-person.

    2 votes

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  2. There needs to be a way to assign tasks to providers. If a provider needs their nurse or assistant to call in a medication for a pt, there should be a way to the provider to assign that task to the nurses profile.

    3 votes

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    0 comments  ·  Other  ·  Admin →
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  3. On the administrative side under Manage Business- Forms and Charts it would be nice if I could have my Forms and Charts alphabetized. If we drag-and-drop functionality for reordering forms and charts. Please

    1 vote

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    0 comments  ·  Forms & Charts  ·  Admin →
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  4. we charge half the service price for clients cancelling or rescheduling within 24 hrs. so it would help if there was a way to view if the client rescheduled in the 24 hrs of their originally scheduled appointment.

    2 votes

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  5. Its very manual to go into each location, then each service or staff to understand who is assigned to which services. At over 100 locations, this becomes very overwhelming. It would be very impactful to have an admin view of who is assigned to services, which services are bookable online, which are even active at what locations, etc.

    2 votes

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  6. It would be great if add-on's could be shown on the appointment it's attached to vs. adding an extra 15 mins on the schedule. Even when the add on is marked as no extra time, it still blocks the next 15 mins on the schedule. An icon like a + or something to that effect is all that's needed.

    1 vote

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  7. Would like to see a marketing feature that will automatically send members a reminder to book based on the type of membership. Each membership will need to be setup in a way the reminder goes out at different time frames.

    4 votes

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  8. We would like to add the options to send our clients the notifications to rate not just a services , but our products as well , and if its possible for that clients, who had experienced it more then 1 month from date of purchase

    2 votes

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  9. Allow option to make membership vouchers giftable. This is a great way for members to refer a friend. Currently we use a very clunky work around to make this happen. Also still needing to be able to add products to membership.

    2 votes

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  10. Please allow customers to type "C" to confirm their appointment in addition to "yes" and all the other responses you accept.

    Boulevard does a great job of accepting all kinds of responses from customers.

    According to Billie the AI chat bot, the system accepts these confirmation responses: y, ya, yas, ye, yep, yes, yu, yus, yuss, yass, yess, yep, yup, sure, sure thing, see you, see you then, excited, so excited, and confirm.

    However we also have customers typing in "C" to confirm since other booking systems work that way. Allowing this as a response to confirm their appointment would…

    1 vote

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  11. Ability to automatically trigger a customized email and/or text message to clients when they late cancel or no show to their appointment to reiterate the cancellation policy and inform them how to properly communicate last minute missed appointments to the business.

    2 votes

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  12. We should be able to have inventory depleted per appointment type. Every IV infusion I do should deplete 1 IV bag, co-band, alcohol swab, etc. The client should not be able to remove that modifier at checkout because it would mess up my inventory count.

    4 votes

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  13. Need to be able to block of time on resource calendar for specific devices. When a device is in repair or maintenance it cannot be booked.

    3 votes

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  14. Add camera grids and face alignment templates (like RXPhoto) so photos can be lined up the same way every time. This would allow consistent before/after pictures with preset angles (front, profile, 45°) and make comparisons more accurate.

    10 votes

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  15. Allow the reviews from clients to be pushed for other platforms, such as Google

    4 votes

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  16. A routing/travel slip for each appointment of the day, that has pertinent patient info like scheduled service, consents, allergies, credits, recent appointment history, etc. Providers can make notes on there to bring to front desk for checkout.

    1 vote

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    0 comments  ·  Forms & Charts  ·  Admin →
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  17. The ability to set service colors but ALSO staff colors. For example, we are a hybrid salon that offers commission and booth rental. I want to be able to keep services the color they are for the rest of my staff but it would be nice to be able to have an override that greys out the booth renters so it's easier to differentiate on the calendar.

    1 vote

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  18. An option to upgrade (add on a product) at gift card checkout. Sell a gift card online and allow a pop up to add on "gratiuty/tip" on the gift card.

    2 votes

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  19. Ability to change the language used in the pop up windows when a client chooses to cancel their membership via the Client Profile

    1 vote

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  20. Currently, only "Business Manager" or Admin user groups can deactivate/reactivate employee profiles.
    It would help streamline operations to allow non-Admins to perform this function while not needing to have access to ALL Business Manager privileges.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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