Remove packages and memberships from earning Loyalty Points
The Loyalty App should have the ability not to to grant points to clients who buy packages or memberships as the redemption of the earned vouchers earns them points.
-
Kathryn Clevenger
commented
AGREE!!! I have to go through every package purchased and remove points! It's ANNOYING!!!!! I even have it set up that services don't recieve points, so why would service vouchers recieve points??? I could understand if it was a Retail Package but that is not the set up of these packages. If you assign Account Credit to the package to include retail purchase allowance (x number of facials and $$x in retail) the account credit is not subtracted from the purchases price of the package! So what you have figured as a $1000 package= $400 in Products and $600 in Services for 6 services should be $100 a service not $166. It makes you lose that $400 intended for product purchases from account credit and if you discounted your services for the package, you're out even more....unless you make a specific service for that package and include a product charge for the $66 to keep from losing out but that makes it confusing for clients. I think I'm going to have to sell 2 different packages to fix this.