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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7716 results found

  1. We would like the ability to add the Discount perk type to a package. Currently this is unavailable.

    Additionally, there is no messaging telling you that perks are required to save a package - this would be helpful to add.

    3 votes

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  2. We would like the ability to filter a the Client Records report by a Clients birthday month. The Report has a Birthdate column, but you cannot filter it - only sort.

    3 votes

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  3. When I click the calendar for a specific staff member, and then search for a service, it pops up services that that staff memeber doesn't offer. If you have already selected a calendar, and then picked a staff member (even if its their calendar we select it still makes you pick the staff memeber) but then it shows EVERY service we offer when searching. We constantly run into staff members booking the wrong services with the wrong time and pricing for them if some services have the same or similar names.

    2 votes

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  4. Duo should link to mobile app or allow tap to pay on mobile app like Square features. Square allows you process the entire transaction from their app and its quite easy/helpful.

    3 votes

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  5. Please add a feature to be able to assign a barcode to packages. It's available for "products" but not for packages. For example, when I sell a weight loss package, I would like to be able to scan a barcode that I created for it, rather than have to scroll and search during checkout. I have many "packages" that have very similar names and scanning a barcode would be much easier than scrolling through 20-30 package options that all look the same at quick glance.

    1 vote

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  6. It is difficult to track when patients owe you- especially when it is busy at checkout time. Make a feature where it auto ads in the outstanding amount to the current checkout with a note in the sidebar what it relates to

    1 vote

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  7. It is difficult to track when patients owe you- especially when it is busy at checkout time. Make a feature where it auto ads in the outstanding amount to the current checkout with a note in the sidebar what it relates to

    1 vote

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  8. feedback- I dislike the new format as it only lists 3-5 forms when you try to add one on an office visit, and there is no way to search for one. This is a big problem for me as I can't get the form attached to the visit to take notes!
    Also- one of my most used charts is usually not listed as a choice, so I have traditionally had to search for it...now I can't even do that. We need to be able to "star" favorite forms so they are at top of lists with things like this.

    going…

    1 vote

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    Waitlisted  ·  0 comments  ·  Admin →
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  9. Our front desk computer runs Chrome, and we have multiple websites that require multiple passwords that are autofilled when we need to access them. Having to manually enter a password everytime is tedious and time consuming. On the downside, it means everyone with a BLVD login can log in to eachother's profile. This means receptionists have access to admin info and without logging out, people make notes under the wrong profile.
    There is currently no fix for this, but would be cool if you could come up with a workaround.

    2 votes

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    1 comment  ·  Admin →
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  10. change a client name on a scheduled appointment

    2 votes

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  11. Be able to mark of online booking as they are checked instead of "read All"

    2 votes

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  12. We need the capability to pay different commissions on certain products. Maybe based on category. Such as 10% for retail like shampoos and conditioners. 7% on styling tools because their markup isn't 100%

    2 votes

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  13. Accidentally checked in a client by mistake, the only way to undo the mistake is to void the entire ticket and then re-book the client. We should just be able to quickly undo a mistaken check-in

    1 vote

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  14. If a patient changes which membership they are on or the cost of their membership changes, it would be nice to be able to edit the price that the patient is being charged rather than cancelling and restarting a new one

    2 votes

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  15. Hello, we would like to have the ability to limit the amount of reward dollars that can be used during checkout. Currently, the system only allows us to apply the full available reward amount. Is there a way to set a specific limit per transaction?

    2 votes

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  16. 3 votes

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  17. Keep the same machine booked for the whole appointment! We have two LHR machines and when a client is booking multiple LHR areas (i.e. bikini and underarms) it books one area with machine #1 and the other area with machine #2. The provider uses the same machine for the whole visit so it should be just one machine per client per appointment booked. That way someone else can book machine #2! And we don't have to manually edit every single visit to be with one machine...

    2 votes

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  18. It would be nice to have clients sign once and apply to all consents for that appointment.

    2 votes

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  19. Allow group bookings for more than one existing client instead of just the client making appointment. Otherwise, it creates a new profile for all guests except the client making the appointment, and client profiles have to be merged.

    2 votes

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  20. Now with memberships & packages broken out from products, would like to see a filter for these purchase in client audiences.

    3 votes

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