7509 results found
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Require a client to enter their address when online booking
Blvd collects most the info needed for guests to book online but i would be if we could toggle on or off what information is required. for example we can require. credit card but it would be nice if we could require all the information so we have the client profile already filled out before they arrive. this would save time at check in/out and has a lot less room for error or forgetting.
4 votes -
modify membership price
It would be extremely helpful if BLVD had the capability to modify the price of a current membership. We run deals all the time that change the price of current members and our previous solution allowed us to discount their membership price for x amount of months or change the price all together.
7 votes -
Filter gratuity
currently have to manually click each transaction to see gratuity total. could there be a way to filter gratuity without having to click every single transaction to check
1 vote -
1 vote
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merge multiple clients
need the ability to merge more than just two clients at once.
5 votes -
Expiration dates with products
With products you sell/offer at your business, you can have the option to tie expiration dates to that product to help when doing inventory, to keep track of when stuff is expiring and you need to order more, etc.
40 votes -
Client app
it would be great if the clients had an app to log into to be able to see upcoming appointments and also move/cancel them if needed.
158 votesHey Folks! After reviewing some more, this request seems more focused on an app that clients would download to their devices. We're actively working on expanding our client-facing functionality, but we're going to start with a mobile-friendly browser experience before building out a mobile app. You can follow along on our progress for that client functionality here.
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Create a method to complete forms on Duo app without a phone number
We have a regular problem of people needing to complete forms when we don't have their phone number (Kids without phones, booked as a group appointment when they don't know everyone's information, etc...) We have been using fake phone numbers (using an unused area code) for this. Boulevard recently started validating phone numbers and won't allow this work around.
Please create a method to send a form to an iPad without needing to get someone's phone number, or create a way to check someone in on the Duo without a phone number or email address.
1 vote -
Have a date on the entered client notes
It would be useful to have a date showing on the entered client notes within the clients profiles, instead of "A Year ago" as an example.
2 votes -
make it possible to see front desk/management staff on the schedule
Would love to see an option where you can see the hours front desk/management Staff will be working through the schedule option instead of just at the time clock so it is visible from the app and not just the internet browser.
2 votes -
Membership discount charges offered for x amount of months
We run promotions on memberships and we want to allow the discounted membership price for x amount of months from the date of sign-up. We want the discounted charge to auto-renew for those certain amount of months without having to manually change the price for each client that signs up. The initial discount price is charged at sign up but reverts back to the original price of the membership at the next auto charge. It's difficult to modify the charge price for each client when their charge dates are all on different dates! Please look into creating a discount offer…
1 vote -
Group booking changes and improvements
Group booking needs to be MUCH more clear for clients. It should not allow them to only book one appointment for themselves without adding guest info. I have run into the issue of clients thinking they booked multiple services for themselves and a friend because Blvd allows them to get all the way to checkout before asking for an additional appointment or requiring guest info.
It also gives us no inclination that a client used the Group Booking tab so we can't check to see if they meant to put another guest! We are a day spa that offers multiple…
4 votes -
Enhanced staff performance reports
Have permission controls but the ability to set what performance your staff can track.
For instance filters such as:Total service sales
New guests
Total guests
Total retail sales
Total retail units
% guests purchasing retail
Add on units
Add on $ sales
Rebooking %
Utilization %This would allow us to set goals and to have to ability to have staff concentrate on certain things. New staff need to worry about rebook % and % guest purchasing retail, while existing staff might need to concentrate more on utilization rates and add ons. Having just service $ and retail $…
362 votes -
Create a report that allows for mapping when setting up the system
Create an internal report that allows services and addons to be seen for mapping. Also, create a similar report for charts and forms to show what services they have been attached too. Currently both processes are done 1 by 1 which is both massively inefficient and time consuming. Not user friendly by any means.
1 vote -
Visible change to page / information bar when toggling between different locations
More visible change to page when toggling between different locations. It could be as simple as the information bar at the top changing colors or the logo changing . Something more eye catching to let Client services know what location they are making changes to
4 votes -
Alerts for client forms needing to be filled out prior to check out/completion of service.
We have a mandatory liability form that all clients must sign to utilize our services. Sometimes clients start the form and do not press submit -then ipad times out and the signature is lost. It would be great to have an alert at check out to notify us if a client has not fully completed their necessary forms for that reservation.
2 votes -
Reminder texts to remind clients to schedule if they didn't rebook
In need of a way to set an option to send an automatic reminder text, at a custom time interval, to remind color clients to schedule a glaze or another appointment if they did not rebook upon checkout.
5 votes -
Appointment Availability Report
Summary:
Create a new report that shows available appointment slots by day or month, helping businesses better visualize and manage their scheduling capacity.Description:
Currently, businesses can only view scheduled appointments through the Staff Schedule Summary report, making it difficult to identify open slots efficiently. A dedicated Appointment Availability Report would display unused scheduling space directly, allowing businesses to:- View open appointments across different time periods
- Identify scheduling patterns and optimize staff availability
- Make data-driven decisions about staffing and scheduling
2 votes -
We need a faster way to assign services to employees. You should not have to click each individual service and toggle employees on!
We should have a faster way to assign employees to services. We have upwards of 40 different services and to click each one and toggle employees on, is not efficient. Maybe you can have the employee tab have all service listed automatically thats assigned to the store they are coded too and then toggle them on or off from there
3 votes -
would love to have a tab on the clients profile like where the allergies and medications are to have the patient's home care routine
would love to have a tab on the clients profile like where the allergies and medications are to have the patient's home care routine
5 votes
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