8529 results found
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Referral Program apply to Packages
Bella Medspa would really like for new clients to be able to apply the referral program discount to packages and not just services & products.
6 votes -
Allow "Daily Summary" Report to run for every date, not just dates with sales
The Daily Summary Report (in the Report section) apparently only shows information for dates that a sale happened. This leads to missing and inaccurate data when looking at a specific staff member who may have had a full day that had no appointments booked. These days don't show in the report, which can lead to inaccurate utilization numbers (Hours scheduled and hours booked).
2 votes -
Product Count by 0.1 or 0.5
It is EXTREMLY important to be able to have accurate inventory for patient documentation and business reports. Having to add a different product for 1/2 syringe doesn't solve the problem because the inventory count will be off. You could add 1/2 syringe and click twice for a whole, but this would cause an extra step in changing the pricing which will be a nightmare for management. The other EMR companies that I have worked for in the past start the count at 0.1 instead of one - should be an easy fix.
2 votes -
Show gift cards during checkout
Show gift cards at checkout instead of having to go into the patient profile to check for one
9 votes -
Clients should be able to see current appointments on booking page
Clients need to have multiple tabs open to see their current appointments vs. booking a new appointment. Makes it hard to schedule/reschedule around their calendar.
Would like them to live in one space to encourage ease of scheduling.
3 votes -
Suggested Improvements for the Prebooking System
When prebooking an appointment, it would be helpful if, after selecting a time on the calendar, the view remained on the currently selected date rather than automatically jumping back to today’s date. This would streamline the process and reduce unnecessary navigation.
Additionally, it would be great to have a “Book Client Again” button for guests who want to prebook multiple appointments. This feature should automatically suggest or give the option to book the next appointment based on the same interval (e.g., every 4 or 6 weeks) from the last appointment that was booked.
3 votes -
Logo Size
Our "logo" isn't a picture or design, it's the name of the business in fancy writing. In most every case where the square logo is present, we can barely read the words. It would be great if we could customize the size of the logo for different screens. Also, the self-booking overlay image has such a dark shadow over the top that you can barely even see the picture we chose. Please give us the option to change the intensity of that shadow.
4 votes -
send appointment confirmation messages earlier.
Many clients complain that they didn't have enough time to change or cancel their appointment within our cancellation policy once receiving the reminder email. It would be nice to be able to change when that could be sent.
1 vote -
Membership account from client side is very confusing
We have a membership system where the client gets to "bank" dollars as store credit. When they log in, many clients gets confused with monthly benefit account credit shown as what they currently have in their wallet. PLEASE MAKE IT CLEAR THAT THE BENEFITS ARE WHAT THEY RECEIVE every month and NOT WHAT THEY CURRENTLY HAVE. Thank you!
1 vote -
Add "daily" option on time blocks
Add "daily" option on time blocks
8 votes -
include clients that late reschedule on the cancellation list for the day
When a client reschedules an appointment within the late cancellation window, the client should show up on the cancellation list in addition to patients who have cancelled so that all staff can see who has rescheduled and when they rescheduled to.
3 votes -
3 votes
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Setting to require a product to be ordered in specific quantities
Some products can only be ordered in 3's or 6's. Additionally, suppliers may offer discounts when items are ordered in 12's.
This would be easier to manage if there were the ability to enter a required unit quantity in the product profile which would be used as a rule when creating purchase orders.2 votes -
See deleted employees' appointments on calendar view
For old employees' who've been deleted from Boulevard, please make it possible to see their old appointments on the Calendar View! It is very difficult to run a report, and not very quick or user friendly. Thank you
6 votes -
no credit card needed to book
There should be an option for the business to pick if they want a credit card on file to book or not.
4 votes -
Have a feature to send specific pre-instruction reminders via text message to certain categories, EX: Lasers, Fillers, etc.
It would be nice to send laser appointments pre-treatment instructions, as well as other services. Because each service requires different instructions prior to treatment, I cannot add this in to 'client instructions' otherwise every patient would receive the exact same text even if they were not coming in for that specific appointment.
2 votes -
duo app "Don't have an appointment? tap here"
our patients check in using the Duo app. if they dont have an appointment it sayd "Dont have an appointment? Tap here". if the client taps it just says "please see a staff member" it would be nice if the patient was able to see what appointments were available and to self schedule vs waiting for staff to help. we currently dont have a front desk staff so clients are forced to hover waiting for a provider to come out to help them schedule.
2 votes -
ability to delete clients from client roster
ability to delete client from client roster, for instance if they have passed away.
16 votes -
A photo import feature
We love that there is a gallery in the client profile, but have years of photos on another program. The company is able to make an export but BLVD is currently not set up for bulk photo transfers. I can understand the concern, however doing this manually will take months and creates more room for mistakes to be made.
40 votes -
Sell a retail product kit that is tracked with inventory.
We sell kits of our skincare and it would be nice to have a "kit" like we have "packages" of treatments, where when you sell that kit, it pulls from inventory of the individual products that are in the kit. This would also be helpful for our website.
11 votes
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