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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7199 results found

  1. can you make it so merge client feature still works with phone numbers that have parentheses and dashes so it's easy for all of us to copy and paste from their profiles without having to manually remove them for it to work?

    4 votes

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  2. Having multiple inboxes, to categorize into different subjects would be extremely helpful. For example - Membership Inbox - here you can find messages that come from members or people interested in memberships. Having the ability to organize the messages would be great!

    1 vote

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  3. I want to look at a client's voucher activity, which includes totals, on a given date. This is for the purposes of auditing a client's account to ensure correct application of vouchers. If there could be some sort of "Voucher History" with totals at the end of each date, that is greatly needed.

    3 votes

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  4. Would like to check response times for handling messages in the message center and track appointments booked by front desk.

    2 votes

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  5. It would be great if we can have the notes section show the most recent one at the top. We use this section for formulas and it is confusing to see the old one at the top.

    5 votes

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  6. Add savings folders. Allow owner to save a percentage of each sale. Example: taxes, paid vacation. Allow for transfers from accounts anytime.

    1 vote

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  7. Flag charts that still need to be completed by providers rather than having to manually check each chart.

    42 votes

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    Waitlisted  ·  6 comments  ·  Admin →
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  8. I noticed when clients go to book online they are first asked to pick a professional before picking the day in which they'd like to book. My biggest concern with this is that if a client needs a particular day but their usual tanner isn't scheduled and we do have an alternative tanner for that day, the client will be unaware they can still book that particular day.

    121 votes

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    Waitlisted  ·  21 comments  ·  Admin →
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  9. Would love an option for "Service Buffer Timing" or something similar that does not reflect the additional time on the service time to the client and also does not allow that buffer time to be overbooked. Ex. client gets facial with tech1 and brows with tech2 and that buffer time isn't able to be booked for brow time, it would book brows after the buffer time.

    2 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  10. My practice is experiencing challenges due to the absence of features allowing zooming and pitching of photos for before-and-after comparisons. Additionally, we encounter difficulties in importing photos from the patient gallery into our charting system because the system simply does not allow it. To address this issue, I've resorted to subscribing to a PICSART account, which appears counterintuitive and costly as I have to pay for a subscription just for photos. These functionalities should ideally be integrated within Boulevard. While I acknowledge that Boulevard is primarily optimized for salons, it's crucial to recognize that in our aesthetic practice, the presentation…

    8 votes

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  11. 8 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  12. Charts can be easily accessible and not mixed in with forms

    12 votes

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  13. When clients check out, after the welcome screen, having a "prebook your next appointment" button where they can do it directly from the iPad while they're in with us would be great. Added bonus-- a suggested timeframe/ note on the screen of when they should rebook for if they decide not to rebook right then.

    3 votes

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  14. We have VIP clients we manually add a % discount to all their services. we would like to be able to have a button that automatically adds the % discount to anything they book vs the current way where we have to manually add the discount to each service type and it saves for future appointments

    2 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  15. When creating new forms/charts, there should be an auto save. Creating the forms on computers/laptops with sensitive track pads will often go back to previous page and the work that was input on the form is erased and has to be started again. With the creation of these forms being timely and tedious an auto-save feature would be extremely helpful.

    28 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  16. When reading the BLVD Messages in the Message tab, the blue unread alert disappears. Can there be a way to select an option mark a message as unread after its been read, to serve as an alert that the message needs attention.

    34 votes

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  17. Manage/edit and create services in the same section. Navigating between 2 different sections to modify service settings is cumbersome.

    3 votes

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  18. This would be helpful for clients that come in weekly for a certain service to be better able to track their progress through a long period of time at a glance.

    1 vote

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  19. Right now this is only available if you are on enterprise. A Premier level business would be interested in utilizing this Integration.

    10 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  20. When charging for no shows or late cancels those transactions should NOT count toward loyalty points!

    12 votes

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