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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8144 results found

  1. Detailed Print Ticket with DATE of appointment with client contact information and the ability to print out the day's appointment tickets.

    15 votes

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    1 comment  ·  Admin →
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  2. On the Sales Orders, show breakdown of what was paid by the Client more clearly vs just the overall total of the entire Order. Ex. What they were charged and exactly what for, especially when using a Package/Membership.

    1 vote

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  3. Create report categories that shows percentage such as retail to service %, returning clients %, new client %, returning client %.

    2 votes

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  4. The ability to checkout via the app is very helpful! It would be great if it could be connected to an iPad and Duo device to allow the full checkout experience.

    4 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  5. When adjusting for a price increase or even just changning the pricing for a specific client, the ability to have that price change reflected in their already scheduled appointments instead of having to manually change each one would be great. We currently have hundreds of appointments a day and are booked out for the year with our standing appointments and this is VERY important feature.

    6 votes

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  6. The iOS update shows resources on the calendar. The resources show up any time that "is working" is chosen for staff, even if you don't choose any resources to show. The resources should only be enabled if you choose them or choose "is working" from the "all" menu.

    4 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  7. We only want some service providers available to book online for specific time blocks. We would love if we could input multiple availabilities for our employees.

    ex:
    Jane Doe's Schedule
    Monday: 10am-12:30pm,1pm-3:30pm, 4pm-6:30pm

    We have a spa that we only take clients at specific times and in order for our clients to be able to book that online we have to constantly put in reset blocks in their schedules every day they work and repeat the time blocks for months in advance due to the fact that their "schedule" has to say "9am-5pm".

    1 vote

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  8. Need providers that have the 'modify own appointments' to be able to edit if multiple providers are on the same appointment. We do not want to enable 'modify all appointments' but still need providers to edit their services on an appointment when multiple providers are assigned.

    2 votes

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  9. Many of my staff members (in different privilege groups) are capable of completing a purchase order upon receiving inventory. But I don't necessarily want them to have access to all the tabs under "Manage Location", especially Billing and Staff Schedules. Please allow extra flexibility in assigning access for privilege groups.

    36 votes

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    Waitlisted  ·  5 comments  ·  Admin →
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  10. Currently I have to have duplicate profiles and it is not a great experience for reporting or payroll

    3 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  11. Ability to track and report on when clients begin booking an appointment and then leave the booking widget.

    1 vote

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  12. When a member pays for themselves and a guest in one invoice, currently any member discounts (automatic offer codes for example) auto-apply to their guest as well. We would love to customize this, as many of these discounts are not intended to be shared with guests.

    1 vote

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  13. Hi Boulevard Team,

    I’d love to suggest a feature that would make Boulevard even more powerful for service businesses: Flexible Pricing Rules.

    Right now, I can adjust pricing by staff, add-ons, or manually at checkout, but there isn’t a built-in way to automatically apply surcharges or premium rates based on time of day or specific dates.

    Here are a few use cases:
    • After-Hours Appointments: Automatically add $X or a % increase when a service is booked outside regular business hours.
    • Holiday Surcharges: Add a fee or percentage increase for appointments booked on certain dates (e.g., December 24th, July…

    1 vote

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  14. Need a detailed log of each and every change made to reservations, with what exactly was changed and with the name of which employee made the change.

    11 votes

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  15. consultation form that includes services & retail to create a full quote for services to be preformed as well as take home retail.

    44 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  16. Hi, the online booking widget should just start with the options:

    "Book,"
    "Shop,"
    "Memberships,"
    "Gift Card,"

    instead of:

    "Individual Appointment,"
    "Packages,"
    "Memberships,"
    "Gift Card."

    Packages should be a subcategory after Shop. Since the change, I now have single treatments under packages and if I separate them it will be hard to nagivate and find what you want.

    Or give the option of customizing the flow.

    8 votes

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  17. If you click on the patient's calendar appt, it should take you to their chart. It's a big pain to have to go to clients and then find the chart. Extra steps!

    3 votes

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  18. it is so limited, its ALMOST worthless as you can't see 90% of the information. If I'm out of office and not at a computer, I'm not able to do most things

    1 vote

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  19. I just went to make a list of clients who recently saw a staff member who left last week so I could reach out to some of them for retention purposes. I was slightly surprised (but not overly surprised) that only active staff members are listed in the filter options.

    It continues to frustrate me that previous staff members are completely erased from the history of the business when they are deactivated. Just because they aren't an active employee doesn't mean that they didn't perform services, have days on the schedule, and see guests.

    PLEASE keep deactivated staff members available…

    1 vote

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  20. Please bundle the client service pricing and the service charge itself so its itemized on our end but final pricing for salon to the client. we need to track per item charges without charging to the technician for commission based salons

    1 vote

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