8529 results found
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Have a way of logging client reschedules, especially within 24 hrs.
we charge half the service price for clients cancelling or rescheduling within 24 hrs. so it would help if there was a way to view if the client rescheduled in the 24 hrs of their originally scheduled appointment.
3 votes -
giftable membership vouchers
Allow option to make membership vouchers giftable. This is a great way for members to refer a friend. Currently we use a very clunky work around to make this happen. Also still needing to be able to add products to membership.
3 votes -
Automated, custom message sent to No Show/Late Cancel clients
Ability to automatically trigger a customized email and/or text message to clients when they late cancel or no show to their appointment to reiterate the cancellation policy and inform them how to properly communicate last minute missed appointments to the business.
3 votes -
weekly membership charge options
Add a weekly option for memberships and subscriptions.
Especially for those of us who charge a weekly rent rate, weekly is literally the only one that is missing so it shouldn't be difficult to allow us to do this! Super important
4 votes -
Remove all template data prior to sending a One-Time Blast or Automated Campaign email or text.
Ability to catch incomplete areas of the emails to flag before the ability to send.
1 vote -
Online Booking Logic: Reserve % For Specific Services
Would like the booking flow to possess the ability to enforce logic such as reserving a percentage of appointments per day for new customers or certain services. Currently, resource blocking is still a very manual process.
1 vote -
Business report in professional app
Professional app includes business metrics, not just for individual staff providers
10 votes -
"Star" Important Notes
Be able to 'star' specific notes that need to stay at the top of the "note" section!
5 votes -
Time Blocking multiple staff at once
PLEASE! It is so annoying to block each staff member off individually when we have staff meetings or other events everyone will be attending. MAKE IT EASIER! :)
9 votes -
End of day reports
I am looking for a report that shows appointments that were on the schedule and NOT billed. This would be an "end of day report" to ensure all clients and appointments were checked out appropriately - even if it is billed out at $0.00
3 votes -
Have an icon that shows when a credit card on file is experid
Have a specific icon that shows that a credit card on file is expired
5 votes -
Remove 'check in' on the client facing Boulevard app
Option to remove self check in on the DUO app. Clients often come in and attempt to self check in, but we have a fully staffed front desk and it slows down the work flow for the clients to try and self check in.
Or we go to check them out and they attempt to check in first, even though they've been checked in. This messes up the check out process. The option to remove this would be so helpful!2 votes -
voicemail answering
Automatic voicemail box to visual text would be so helpful to see when business is closed.
2 votes -
Suggestion
When I am trying to send a new MESSAGE to a new customer, the NOTE box is highlighted instead of the SEARCH box for a name.
Can you please change it so that managers can find customers more quickly and send the message?1 vote -
Make it so you can assign a staff to a client so you don't have to add them as the seller of products every time.
Allow the system to assign a staff member automatically to their client for retail sales. If I do the service it's my retail sale.
1 vote -
Offer code Redemption with new client and sales attached
We need a report to run the business appropriately. We want to know what offers are working! If an offer code is used we want to know if it was a new client or existing client and the revenue tied to the transaction where the offer code was used
1 vote -
Ability to purchase a gift card that has vouchers attached to it
Instead of giving a gift card for a dollar amount clients can purchase a gift card that is tied to vouchers/ specific treatments.
69 votes -
2 votes
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Please add Cancellation Data to Reports so I can add that to the list of data I pull.
I would like you to add additional fields to the Reports. Specifically related to cancellations. It would be great to see # of No Shows, # of Cancellations and Reschedules so I can add them to the report I pull.
2 votes -
Ambassador program feature
I’d love if Boulevard offered an Ambassador Program option that works like the referral program but allows us to assign unique codes with adjustable discounts and rewards per ambassador, in addition to the current blanket give X get X setup. This flexibility would make it easier to tailor incentives and better support influencer partnerships.
2 votes
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