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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7710 results found

  1. reports are sorted into FOLDERS but there is no way to sort them inside these folders, and what's more, there is no order to HOW they are sorted now.

    can this be addressed???
    would it be hard to at LEAST make this alphabetical by default????

    seems like such a simple thing and complete counterintuitive

    1 vote

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  2. As more and more float tanks and hydrotherapy spas are popping up - a way to log pool chemicals (Chlorine, Alkalinity, pH, etc) would be AMAZING. A simple log that can be stored in the software for easy reference.

    1 vote

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  3. Example: Someone books "The Full" but on our end it will say "Chemical 4" meaning we have 4 increments of time to apply. This is pretty crucial for time based salons.

    4 votes

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  4. I wanted to share some feedback regarding the timing of review requests in the system. Currently, these requests are sent based on the scheduled appointment end time (described as checkout time in the support center), regardless of whether the client actually completed their appointment. This can result in review requests being sent to clients who didn’t show up.

    It would be much more effective if the timeline for sending review requests was triggered by the actual checkout action for completed appointments. This would ensure that requests are only sent to clients who showed up for their visit. Ideally, we’d like…

    4 votes

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  5. We would like to be automatically notified of any merchant account updates / changes. This way, we do not have to reach out to support for a current status.

    2 votes

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  6. Please add a “report created” trigger to Boulevard’s Zapier integration — especially for performance or sales reports.

    As a single-location business owner, I rely heavily on KPIs to grow my team and track performance, and I’m building automated dashboards using tools like Zapier, Google Sheets, and Klipfolio.

    However, right now there’s no way to trigger an automation when a Boulevard report is generated, which limits our ability to sync data in real time or even on a recurring basis.

    This one trigger would:
    • Eliminate manual downloads and uploads
    • Empower more small businesses to use automated reporting
    • Extend…

    1 vote

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  7. When patient treatment records are printed, there is no patient identifier on each page. This is crucial for us and would be extremely useful.

    4 votes

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  8. REVIEW REQUESTS SENDING TO CLIENTS WHO ARE CHARGED FOR LATE CANCEL OR NO SHOW

    4 votes

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  9. We need to be able to filter audiences by "no upcoming appointment" so that we can have emails go out only to patients who have no appointments on the schedule!

    25 votes

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  10. We have BLDV up on the computer all day and we are kinda busy so its quick to forget to stop at the computer real quick to check and see if someone has messaged/texted us, booked a sameday appointment, or if someone is calling. Unless we are standing at the computer most times we miss all the potential notifcations until someone stops and looks. So i would love the abilty to have a sound when atleast a message comes in!

    1 vote

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  11. We have BLDV up on the computer all day and we are kinda busy so its quick to forget to stop at the computer real quick to check and see if someone has messaged/texted us, booked a sameday appointment, or if someone is calling. Unless we are standing at the computer most times we miss all the potential notifcations until someone stops and looks. So i would love the abilty to have a sound when atleast a message comes in!

    1 vote

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  12. We would like the ability to utilize an email from a custom domain for email communications other than the "@marketing.blvd.me" domain.

    4 votes

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  13. We would like reminder texts to contain (date, time, services, and provider). This way clients have more information at a glance.

    2 votes

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  14. For long text in forms, make paragraph fields scrollable/collapsible so that they take up less space and are easier to scroll through.

    2 votes

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  15. Need to be able to use the referral program but only for certain locations, we have a barbershop in our salon group and the value would be too high for them to use

    6 votes

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    1. The ability to duplicate a campaign rather than reinventing the wheel every time
    2. Emoji's in the subject line
    3. Store branded colors and fonts
    4. Reports that show who opened and who unsubscribed (not just a number but names)
    5. Better email templates
    6. The ability to choose multiple audiences for the campaign
    7. This was said before, but the ability to send to clients that may not be clients, but have purchased before.
    50 votes

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  16. Useful when leads submit forms with images attached. Uploading to the Gallery via image URLs would allow us to have all client info in Blvd. Instead of just text details (name, email, phone, etc) in Blvd while the photos have to be accessed elsewhere.

    This ability could allow an easy Zapier integration for an Add Images To Gallery action.

    Heck, uploading images via URL could simplify data migration for new Blvd subscribers.

    Gallery uploads being limited to local storage feels a little outdated in this modern world.

    K. Love ya. Thanks. Bye.

    3 votes

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  17. We offer facial/laser and lash services. We have rooms and lash beds. Lashes can be done in rooms and on the beds but id like to be able to prioritize the resource lash beds be booked first for lashes over a room since facials can't be done on the lash beds and it prevent online booking sometimes since the system randomly chooses rooms first for lashes instead of the lash beds.
    I want lashes to still be able to be booked in rooms if the lash beds are full so I don't want to take away the option to book…

    3 votes

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  18. Integrate with Sylton's Observe 520 for the IQ system that Alma uses. Since you are moving more into the medical side, many of your clients will be working with Alma Lasers and have IQ systems. If you had an integration that could far more easily integrate the IQ pictures straight into the patient's gallery in Boulevard, that would be amazing.

    1 vote

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  19. True Merchant Statement with BLVD Stamp on the PDF

    1 vote

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