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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7509 results found

  1. It would be great if we were allowed to close out our own help chat requests if the issue resolves itself before support responds

    2 votes

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  2. A visual notification on the menu bar alerting/showing front desk etc. that a walk-in has checked in

    1 vote

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  3. It would be great if there was more support after signing up with BLVD, it is so difficult to get any help other than "look at the videos". Those are so short that they are of no help. I was told that you only get a short window of support and then you are on your own. If i knew that prior, I would have reconsidered my choice.

    2 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  4. There needs top be a detailed report for providers on what they are actually getting paid. Minus any discounts, product charges , returns or anything else. There is no such report. They can not check their pay. Everyother system has a technician report like this.

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    4 votes

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  5. When we comp treatments let us simply "comp" and not have to use Duo and go through the entire check out process

    1 vote

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  6. View the cost of inventory on-hand based on the perpetual average costing method.

    1 vote

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  7. Ability to add a link to the business website or client portal to encourage self-serve for clients engaging with the business when closed.

    1 vote

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  8. It would be nice to add a membership to a clients profile without selling it through the POS. There are many times we want to add the plan and draft info but charge nothing until the first draft the next month.

    1 vote

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  9. When opening the gallery to compare B & A the pictures (at least on an iPad) are tiny and hard to see.
    Please allow us to enlarge them in Blvd, or directly download them to iPad photos and we can use another app to compare them.

    5 votes

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  10. I would like to send a welcome email to clients after their first apt with our marketing info in it. It would not be a -pls re-book, but information on what is the norm what is not. Post care for the welcome to massage. You should be able to select when this should be sent. For example, after the first visit, after all visits.

    3 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  11. Credit Card history on client to see when it was added, removed, etc.

    4 votes

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  12. Make a Service Sales Report generated in the Summaries section. This will make it easier to view and compare and contrast with Product sales. Also, it will allow me to download the report as a PDF.

    1 vote

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  13. When a franchise is operating under a single dashboard, owners should be able to enable and set price/duration overrides but they should not be able to create new services or products. currently, some of these functions are within the same privilege setting and should be separated out.

    1 vote

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  14. 3 votes

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  15. We would like the ability to add an additional section under Client notes similar to "Medication" and "Allergies"

    1 vote

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  16. Would like to be able to still show all providers at the business- however if a provider does not want to partake in Online Booking, then it would be great to be able to add a note stating to call the business to book with them, instead of not listing them as a provider at all.

    3 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  17. We would like the ability to limit offer codes for the referral program to specific providers.

    1 vote

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  18. 1 vote

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  19. We should be able to adjust service price through checkout without having to go to "edit", then checkout. Now, you are only able to 'Add Discount' and not just adjust the price.

    1 vote

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  20. During the booking flow, the button at the bottom of the page says "next" many patients are getting stuck here. We propose that the button be renamed to " select date" or anything that would help the client to know that they need to click the button to see dates. many people say that they can't see availability on the booking site and have been calling to get help.

    1 vote

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