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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7716 results found

  1. Have a basic premade history and physical standard form that way it will be easier and faster to edit as needed. Just like there's a premade photo consent form but have a history and physical.

    1 vote

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  2. I would like the option to have the ability for Boulevard to upload paper forms OR copy and paste forms into the database instead of having to create a form for the patient to fill out before hand from scratch every time. Medical and History forms are pages long and very detailed. This has taken days long to format and I'm still not finished.

    1 vote

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  3. Edit the photo date. We get busy and sometimes photos do not get uploaded the correct day. So we can't edit the date and it is hard when comparing side by sides.

    2 votes

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  4. We should be able to charge the membership card on file for the cancellation policy. If there isn't a payment card stored it won't allow you to bill them. Any card on file should be able to be used for payment.

    2 votes

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  5. I want to be able to add client photos to the round circle that currently holds their initials.

    2 votes

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  6. It would be helpful if the notifications blurred out after they have been clicked on to be completed. This way we would not have to keep track of each name done as we've finished the prior person.

    2 votes

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  7. For instance, we would like to make offers limited by service provider -- either the providers who ARE available for the offer and the providers who aren't. In general, we should be able to customize our own offers much more granularly.

    10 votes

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  8. 2 votes

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  9. We would love to be able to track how many bookings are made through Instagram's "Book Now' feature!

    3 votes

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  10. Under history, it currently only shows the date of the appointment. Due to having many providers here, it would be very helpful for it to show the procedure that was booked for that day rather than jsut the date and time. This allows providers to do a quick glance and not have to click every date to find the right appointment.

    1 vote

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  11. We have a lot of clients that pick up rx and I need to be able to chart that every single time and that is not always with a scheduled appointment. It's very inconvenient to have to schedule appts for people that don't need them and then it makes our schedule look crazy trying to overlap our scheduled people with folks that don't need an appointment but I have to make one to get a chart or form to pull in for them.

    1 vote

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  12. Ability to upload a PDF to Gallery

    21 votes

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  13. currently have to manually click each transaction to see gratuity total. could there be a way to filter gratuity without having to click every single transaction to check

    2 votes

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  14. Currently, the Inventory on Hand report only shows the current inventory count. When you look at this report in Summaries, there is a date range option that does not impact the report at all. It would be extremely helpful to look at inventory counts retroactively to see what was on hand on previous dates.

    2 votes

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  15. Ability to have shared services, but location-specific descriptions.

    1 vote

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  16. The dashboard URL stays the same when toggling between locations. Since Hello Sugar has a single team that manages appointments across all 150+ locations, they would like to build a function between their tools that routes the employee to the location they need to be in by inquiry.

    For example - a client from a Houston location emailed in needing help about their appointment, they can click a link there that takes them to that location in the dashboard. Then, they get a message from an Alexandria client who needs help. This internal function would take them there instead of…

    1 vote

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  17. Following options listed below is not visible for the publish forms, we need to control the scenario's where can say "Yes" or "No" to any of the options below regarldess the forms are publish or it's in the draft mode. In the current implementation, following options only appears for the draft forms&charts

    With Appointment Booking Confirmation
    With Reminer
    With same day reminder
    At check-in with Duo App

    Screen Shot 2025-05-28 at 4.47.27 PM

    1 vote

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  18. Please add a separate tab within "client notes" for "communications" specifically so that the client notes section can be reserved for important information

    1 vote

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  19. have a spot on profile for BMI

    1 vote

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  20. When selling a membership over the phone, have a way to send the patient the membership agreement via text for them to sign like all other forms. This particular patient can not come in to the spa and is not comfortable using the online platform,

    1 vote

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