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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7202 results found

  1. This would be helpful for clients that come in weekly for a certain service to be better able to track their progress through a long period of time at a glance.

    1 vote

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    Waitlisted  ·  0 comments  ·  Admin →
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  2. Right now this is only available if you are on enterprise. A Premier level business would be interested in utilizing this Integration.

    10 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  3. When charging for no shows or late cancels those transactions should NOT count toward loyalty points!

    12 votes

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  4. They want a pop up alert that tells if the client has a card on file or not when booking the appointment, before it's been finalized. They want this so that they can easily tell if they need to ask for a card when booking appointments internally through the dashboard.

    55 votes

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  5. 1 vote

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    1 comment  ·  Admin →
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  6. Sending out the day before confirmation texts at night is inconvenient, it would be better if we could set the time they're sent especially so it reflects our cancellation policy

    6 votes

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  7. I need a commission report to calculate the commission of a service that uses a product (Botox, Filler) based on the NET sale (i.e. I need the report to calculate the cost of using the product and then the NET sale and the commission based off of that)

    5 votes

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  8. For clients who are always late, good for them to book online and this comes in automatically.

    If a client who has a False Start books online we need to text them and see if they can come in 15 min earlier and add the false start.

    2 votes

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  9. Seeing number of weeks over the days in View Times tab when selecting appointment time (ex. +1w. +2w, etc.). Similar to number of weeks listed when you select the date dropdown in the upper left on Calendar view.

    2 votes

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  10. Not everyone is paid by commission / %

    16 votes

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  11. We have more stylists than Boulevard offers colors! It make reading the schedule hard if the team can't easily see the delineation in the columns.

    5 votes

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  12. We would like an invite to give feedback/review after the client completes payment via the Duo/iPad set-up. Once they confirm and pay, having an opportunity to give us 1-5 stars and, if they give us 4 or 5 stars, inviting them to review with Google Reviews would be great.

    17 votes

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  13. The ability to reorder or rename credit cards within the client profile to help differentiate between debit/credit and HSA cards.

    3 votes

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  14. When a new service is added, I would like to choose "default settings."

    In my case currently (and I know this is not for all), it would be auto-assigning the new service to all locations (we only have one right now), all staff, etc. Also, ensuring that forms are updated to include that service. For example, new client intake should auto-add the new service.

    2 votes

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  15. 1 vote

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  16. Right now the system only allows for a single shift per day per staff member
    ie: Jane Doe, Monday 9am-6pm

    We need the option to have multiple times or split-shifts instead
    ie: Jane Doe, Monday 9am-12pm and 1pm-6pm

    Using time blocks for lunches and meetings is not good because the "lunch" blocks visually look like staff meetings, etc and messy with the color overlays.

    4 votes

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  17. We would like to see better analytics in the marketing space after email blasts go out. We would like to be able to "resend to non-openers" similar to a platform like Constant Contact.

    4 votes

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  18. Different therapists are able to perform different services. We have to adjust every enhancement not good across the board for every therapist to an add on, and it makes things confusing and less fluid for our clients when booking.

    If a therapist is unassigned for a service enhancement, that should reflect when a client books online.

    2 votes

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  19. There needs to be the ability to see Product Sales with unit cost on same report. This would reflect the bottom line in order to calculate our net revenue. Currently you have Gross product sales and Net product sales. But net is only net of any discounts, not net of the cost of the product. So really you need an option for columns with gross product sales, discounts applied, cost of products sold and finally, net product revenue. This is the information as a business owner i need to see to compare profit margins etc.

    It would also be helpful…

    13 votes

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  20. Be able to receive faxes so lab reports can be automatically added to patient's charts without having to scan them and attach to document.

    6 votes

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