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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7199 results found

  1. Need the ability to edit what the cancellation policy states in the booking widget and not have the Boulevard default policy appear, since sometimes it is not correct.

    11 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  2. Meevo had the capability to set up custom notifications where I as the owner could get an email or a text for every new booking. I loved it as it always kept me aware of how we are doing on bookings. I know theres a notification bell on the dashboard but that only shows online bookings. I would like to see all bookings- via reception etc

    3 votes

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  3. Boulevard should have a “first available” button so when you click on it, it would immediately show us the first available appointment. It would limit scrolling time looking through the schedule. It would also be cool if you could select a specific stylist as well to see their first available appointment.

    3 votes

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  4. When looking at text messages the abbreviations used for when the message was sent are y,m,d,min. It can be confusing to have just the m for month when you have text that was sent 2 min ago and one that was 4 m ago side by side. It is easy to think that they were sent nearly at the same time. I suggest changing the month designation to mo. just to avoid the confusion.

    2 votes

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  5. CareCredit integration that saves clients information for fast future checkout.

    6 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  6. When you click on calendar, it opens patient. I HATE having to go off calenedar, look up patient. too awkward. This would be a great step saver

    1 vote

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    Waitlisted  ·  0 comments  ·  Admin →
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  7. I want to run Staff reports and sort by Staff's Last Name!

    7 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  8. To anyone that is even semi coherent while also being past the age of 60 years old feels like they’ve been transported back into 2005 windows 2 graphics & technology. Top tier New York City salons have cited the inefficiency of this update multiple times which makes it even more detrimental to all professionals nationwide and also worldwide. It’s disappointing to have access to a system that heavily advertises for modern salon technology but reverts to something prehistoric. If my work place is suffering to your technological inabilities then I am fearful for the rest of our industry.

    1 vote

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  9. We NEED updates on the booking widget like yesterday. It is so difficult to have clients have to book each individual parts of a package with different service providers. For packages that have 4 different services, clients get so annoyed having to add of their services. Plus, it is so messy the way the booking widget looks. We NEED subcategories to be able to separate out member bookings and nonmember and then have services within each of those categories. Other booking softwares do this, why can't we?

    2 votes

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  10. Can Boulevard please add a filter to filter out clients with multiple profiles so the profiles can be merged?

    2 votes

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  11. Our SOP used to be to target special incentives or routing clients to new staff of the departed team member by emailing or texting them the offer or to ask them to give us a call so we can warm hand them to who we hope will take care of them going forward. In order to do this we want to create filters of Provider=Deactivated Staff, Last APPT=>30 days, Next APPT=0.

    2 votes

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  12. An option to have "desired amount on hand" in the "inventory on hand" report

    4 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  13. The new SMS marketing tool allowed for UPCOMING APPOINTMENT options but not one of them is NOT BOOKED. We need a way to filter based on services and last apppointment say before 2 weeks ago but then to filter out those who have booked their appointment to be able to text blast appointment reminders that are tailored.

    5 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  14. Require custom data fields ie:
    Date of birth
    Phone
    Email
    Billing/Mailing address
    Preferred pharmacy
    Gender
    Emergency contact

    8 votes

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  15. In charts, Giving the option to set a specific checkbox item as the default selection

    2 votes

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  16. Would love to customize the message that goes out to the client when they cancel the appointment. We would like it to match our own brand better and to provide more instruction of what steps they can take next

    2 votes

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  17. The details for disputed transactions are very puny. There should be more information on what the bank has provided, the actual end result (did I get the money back, did I lose it forever?) What other charges are associated with the dispute. Dates that all of those charges hit my account, etc...

    82 votes

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    In Progress  ·  3 comments  ·  Admin →
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  18. A "stamp" you press the number from a drop down and just stamp the number plain, no box. no line, where you put it is where it drops, more simplified for marking up charts.

    3 votes

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  19. check in on the IPad is redundant and should just be client phone number. clients frequently voice frustration w the check-in process requiring number, email and name. at least give us the OPTION to have clients check in w ONLY PHONE #.

    5 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  20. A complete detailed cancellation list for a period of time. For Instance- wanting to send out a text blast to recent guests who have cancelled and not rescheduled yet.

    2 votes

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