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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8144 results found

  1. We are unable to provide service pricing due to the variance of providers rates. This creates a problem as BLVD isn't prompted to collect credit card information to remain on file for No-Shows/ Cancellations.

    1 vote

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  2. Ability to sort Reports by 'created on' date or 'created by'

    3 votes

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  3. I came from Vagaro and they had easy to read visual data charts. I am a visual person and numbers/text are hard to read. Having easy to read Data such as graphs, pie charts is ideal for business to see the numbers easier for visual people.

    46 votes

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    In Progress  ·  5 comments  ·  Admin →
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  4. Referral Program: It would be nice if we could set up different referral programs for different stylist. That way some stylist get to choose if they want to run a special or not.

    3 votes

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  5. preventing providers from taking clients back prior to receiving required documents for service

    4 votes

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  6. When I call a patient and want to document phone conversation I cannot do it without booking an appointment for the patient.

    4 votes

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  7. Be able to upload a photo to the client’s chart and choose from their gallery.

    37 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  8. Be able to edit service duration at checkout if the service is changed at checkout. We want to be able to track service provider's utilization, but can't if the duration changes to 0h0m at checkout.

    2 votes

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  9. Delete client profile after a client has passed away. That way there is no chance of accidently using this profile in the future if someone has a similar name.

    16 votes

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  10. format the hourly employees clocked hours with their pay structure for faster and easier payroll reports

    14 votes

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  11. If there's someone who reschedules the appointment or adds a note to the appointment, it would be good to see who made that change or added the note.

    4 votes

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  12. Running Promotional Gift Cards, being able to set discounts based on a certain amount and higher.

    6 votes

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  13. Please allow for us to require provider selection when selling product in the register. It's hard to remember to do this at checkout and we're having to manually adjust sales to properly award product commission.

    1 vote

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  14. Right now, selecting an appointment time with a specific staff id from the API automatically sets the preferred staff on the appointment (heart icon). Right now there is no way to control with the API whether this is set or unset at the appointment level. At the very least, please provide a way to unset this "preferred staff" flag on an appointment from the API. Better even would be to allow to set this as a flag when we book an appointment so we don't have to unset it later.

    See dev support ticket DS-2792 for more information.

    1 vote

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  15. We need the ability to set dynamic pricing for individual stylists or service providers within a single profile. For example, if a stylist named Jane offers a haircut, we want to be able to assign both a regular price and a premium price that automatically applies during high-demand times (like weekends, early mornings at 5 AM, or late-night appointments).

    We also need the flexibility to customize these high-demand times per stylist, as one stylist’s peak hours may be different from another's. For example, Jane’s premium pricing might apply on weekends, while Jack’s could apply on weekday evenings.

    Currently, we’re using…

    4 votes

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  16. We collect deposits for my PMU business, and it would be incredible if account credits from deposits had an adjustable expiration period that triggers when the subsequent appointment is canceled.

    For example, someone pays a $50 deposit, and our cancellation policy is 48 hours. If they cancel within the 48 hours, in order to hold the client accountable, there would be a 30-day window where the $50 in credits have to be used before another $50 deposit is required to book a new appointment.

    This would protect my artist as well as myself.

    3 votes

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    1 comment  ·  Admin →
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  17. Send an automatic email to clients a few weeks before their voucher is set to expire.

    17 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  18. The female request tag should be a different color, preferably pink since its universally recognized as a "girl" color and would make it easier to read since we work in a fast paced environment and every second counts. We have to keep going into the service to read whether its male or female request when the color change would be read without having to even click on the appt.

    2 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  19. have a text/email notifying the client when they are due for appointment ie- 3 month Tox appointment

    6 votes

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  20. on the DUO have the list of the services person is paying for so they can confirm the check out is correct before putting their card in

    1 vote

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