8529 results found
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Scheduling Communication for specific services
We are trying to create a communication touch X amount of time after specific services i.e if we checked out a moxi today, a text will be scheduled to go out in 6months reminding the client that a its time for a maintenance treatment,. We have tried creating audiences and sending out blasts but the "last appointment" filter isnt granular enough to be specific in the messages - we would want to build out this communication for multiple service types and messaging
2 votes -
Resource color should match Staff color
It would be ideal if the Resource Color on the calendar view would match the Staff color for consistency in the calendar.
2 votes -
resources available for specific staff members only
We use our resources for our rooms/stations. We have two members for each room and to keep them from accidentally double booking the station it would be beneficial to have it blocked off when people do online booking. Would be really useful to have specific people assigned to specific resources.
We use resources for our rooms and typically have two people to a room.
Example
Resource 1 Staff A & B
Resource 2 Staff C & D
Etc.
Much like you can have a service for a specific resource it would be great to have the resource usable by specific…7 votes -
Alert when appointment limit is reached
We need a way to know when a client's appointment limit has been reached. Some clients receive 20 appointments covered by insurance (after meeting their deductible) and there are too many to keep track of manually. The last thing a client wants to hear is that they now owe payment because they unknowingly attended appointments that were no longer covered.
1 vote -
Ability to include/exclude specific stylist/therapists etc for discounts
When the business creates a discount,the business should be able to include/exclude specific participants (i.e senior stylists or therapists). This is helpful when newer staff needs more support in booking and we can drum up business with a pop-up discount.
3 votes -
Add a notes section to inventory so we can see why they made the change
It would be great to add an area to put notes when doing inventory, to state why something is a loss or where it is being transferred.
2 votes -
loyalty
We would find it helpful if we could adjust how many loyalty points a client can use at one time.
2 votes -
Don't make clients hit "Continue" when reviewing their order.
For a multi-department business, many clients are annoyed when they're forced to interact with the iPad during checkout, while it's essential to have others review their services.
Clients should not be required to hit "Continue" after reviewing their order. There's already a separate option "Prompt client to confirm total" that we would turn on if we needed the confirmation.
1 vote -
Allow a set rate of $50 deposit
Allow a set rate for all appiontments made from the website to have a flat rate of $50. Setting percentages is difficult and makes it complicated, if you change pricing then you have to go make changes for each service, staff member, etc. Creating too much work.
2 votes -
Clients to be able to pay in full when scheduling online
Clients can pay in full when scheduling appointments online
2 votes -
1 vote
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New client count in future booked appointments by provider
We have a booked forecast by staff summary which is used to track appointment volume by provider at each location, but it's also important to know how many of those appointments are for new clients. this helps understand the distribution for the following week/month.
1 vote -
Please add the option to select "OTHER / GROUPON" as payment method EVEN when $0.00 is the total
When using Groupon or other services where customers are not paying US directly, the only way to TAG that (mark this as a groupon pmt, for example) is to create a 'product purchase' for '$0.01' = since we do not enter (or know) the actual REAL total amount we are ultimately getting... (this applies to several third party partners that take a commission on a sliding scale)
Can you please make the "Other Payment" option available EVEN when the total is $0.00??
This would GREATLY improve our Reporting options!!
1 vote -
1 vote
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Automatics Deposit tags when the client has any type of credit in their account
Deposit tags automatically show up when there is any type of credit/gift card in client’s account.
1 vote -
Treatment notes transferring to new form
When pulling up a new form for charting on a returning client, it would be nice to see the last treatment note from the previous appointment. Instead of having to go out of the chart and into the last treatment date forms. It could show up as an uneditable greyed out note under the treatment notes box.
3 votes -
Add - on services added to ticket!
Please make it so that add-on services can be added at check-out (just like we add-on retail products) instead of having to go back and edit the original appointment. It messes up the calendar and adds so much extra work for the person checking out the client.
22 votes -
adding a followup text with the products used during the service, so the guest can purchase from salons online store
Other systems send out product used list to guest after the visit so they know what was used and are able to purchase said product.
2 votes -
Block clients from booking with a special hair/nails stylist
Instead of blocking clients from booking with EVERYONE, but sometimes only a specific stylist doesn’t want to accommodate a customer and don’t want to get booked by he/she again.
We should have a blocking clients from booking with a specific stylists
4 votes -
next/previous button
Hi! My team and I are all having the same pain point within the boulevard system, especially when accessing the sales tab in boulevard. Whenever you pull up an order, there is no option to scroll from previous order or to the next. Instead we’re having to manually hit the back button, which never brings us back to the same spot we were before and have to begin the process all over again for each order we need to look into. It would be extremely helpful if boulevard could create a button that when you go to the sales tab…
5 votes
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