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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7499 results found

  1. Add a breakdown of products by product category in the manage location settings similar to how services are grouped by category. Posted on behalf of Vitara Wellness.

    1 vote

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  2. I like to drop the calendar for the staff and myself at a certain time and date every month (I open March calendar February 20th at 8am). I was able to do this with acuity with some work arounds, would love the option to go in and prepare the schedule for each staff member and either manually or automatically trigger Boulevard to drop the schedule and notify clients via text/ email

    1 vote

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  3. Even when we customize reports and remove tip sales, tips are still included in the net sales number. This needs to be changed so we can see the net sales number without tips.

    3 votes

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  4. It would be very useful to send messages from clients as a text message to my phone. It is not useful that i can get a text that my client has 'arrived" but not a message that they are running late, want to cancel last minute or message me to reschedule. We are a small and busy clinic that does not sit in front of computer monitors watching for messages.

    9 votes

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  5. We would like integrations with VOIP Providers to enable easy communication with clients from external communication systems.

    This would allow for more ease in client communications - in specific calls.

    1 vote

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  6. Utilization percentage should not be based on the utilization of the resource as it is a staff report. It should be the amount the person was booked in relation to the amount they were scheduled.

    1 vote

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  7. When using the "dollar off per item" offer feature, it should multiply by the quantity sold. For example, if the offer is $1 off each unit of Botox, when we sell 50 units, it should take off $50. Currently, it does not take quantities into account and only takes of $1

    1 vote

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  8. Wants to have different options to choose from for booking overlay format

    9 votes

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  9. How about for the icon on the home screen there are initials or photo of whoever is signed in. So when you open up boulevard from the browser (since it does NOT require one to sign in), you actually know who is signed in. This would help for those who have multiple user.

    1 vote

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  10. POS should pull appointments 15 minutes prior to sending reminders - not before the day begins for 2 days out - changes in life happen

    1 vote

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  11. It would be nice if our customers could have a gift receipt with their purchase In the case that the receiver of the gift wants to return/ exchange an item, they could do so.

    2 votes

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  12. 6 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  13. We need our list in notifications to allow more than 3 when people book online. We need to be able to see who has booked and when so we are capturing all our patients and know they have all the information before their appointment. We have to send consents and intakes from a different system.

    1 vote

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  14. I create a database and Google Sheets reports of all new patients and use Zapier to feed this information from BLVD. I would like to see Customer's Address, Provider, First Sale and Referral Source added to fields that can be exported. Thank you.

    2 votes

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  15. The confirmations to clients come from Boulevard (as the email sender), but the thank you emails come from the Salon (as the sender). All should be from the salon to be consistent and for clients to be able to search emails and easily find the information.

    231 votes

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    Waitlisted  ·  8 comments  ·  Admin →
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  16. For every SKU, a URL points to online pricing for external vendors/sites to maintain competitive edge and retain client purchasing behavior.

    2 votes

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  17. Would like to have a Sales by Client report where we can see what customers have spent over a period of time. This is helpful at end of year to see who your top spenders are for the year.

    3 votes

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  18. It would be great if individual services could be attached to specific merchant accounts. For instance, I have a nurse/esthetician. It would be nice if the fees for her esthetic services went into the spa account and the medical services she performs went to the medical account rather than needing to create two separate profiles that don't sync.

    1 vote

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  19. Example: Someone books "The Full" but on our end it will say "Chemical 4" meaning we have 4 increments of time to apply. This is pretty crucial for time based salons.

    2 votes

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  20. Memberships include one guest pass (treatment) per year to share with someone (non-member). The management process today is not intuitive as it requires its own "membership" and manually adding the secondary client to it. Ideally, it would be easier for the member to send out the guest pass for their friend to use at their convenience that then associates it to their profile for easy checkout.

    4 votes

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