8144 results found
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Someone to talk on the phone with for customer service :)
There's too much to type sometimes to explain a situation. And sometimes it takes a while for someone to reach back out to you. Having someone on the phone could help make the process quicker and have a quicker solution
4 votes -
Better visibility into the reason codes for when card are declined
Having easier to see and understand reason codes for when a card transaction fails, whether during checkout or for a recurring charge like a membership.
1 vote -
improve dashboards and reporting & BETTER MEMBERSHIP REPORTING
Similar to shopify or any other pos -> more visual charts/reporting
There should also be a much clearer dashboard for all memberships/subscriptions:
total count
total active
total inactive
payment overdue
churn %
ltv per client
FORECASTING - we should be able to have an idea as to when which subscriptions are being renewed (% of those approved on a daily basis/card declined,etc.)just better backend reporting all in all
2 votes -
improve dashboards and reporting & BETTER MEMBERSHIP REPORTING
Similar to shopify or any other pos -> more visual charts/reporting
There should also be a much clearer dashboard for all memberships/subscriptions:
total count
total active
total inactive
payment overdue
churn %
ltv per client
FORECASTING - we should be able to have an idea as to when which subscriptions are being renewed (% of those approved on a daily basis/card declined,etc.)just better backend reporting all in all
2 votes -
tracking who gets to the checkout and abandons cart
to be able to. track leads that make it to the checkout and abandon their cart
2 votes -
not send texts asking clients how they enjoyed their visit after it was canceled
Clients are receiving texts and emails asking how they enjoyed their visit even if the appointment was canceled. This makes it extremely uncomfortable especially if they were charged for a no show cancelation and then get that text. Bit like rubbing salt in the wound and we wind up with pretty nasty replies.
4 votes -
Clients tab: filter by whether a client has account credit
Boulevard can now allow filtering the client list based on whether they have unused vouchers. It would also be useful to filter by other liability types such as account credit.
1 vote -
add a plus sign to online booking view
Is it possible to add a plus symbol on the online prices? I've resorted to listing so many choices on my menu because I have to break everything down showing prices separately for short, mid, long hair, otherwise clients automatically assumed thats the final price. Not sure if anyone else has this issue. Thanks for taking the time.
1 vote -
Disable text reminders for a specific appointment type
It would be nice to have a bit more control over text reminders. I would like to turn off text reminders for a specific appointment type. We use a specific appointment to act as a reminder to follow up with guests and we have to use the appointment as opposed to a schedule block for tracking purposes.
1 vote -
Create a package that can only be assigned to certain providers
We would like to create a package that is only redeemable when the service is booked with specific service providers. We would like to create a blowout package that is x amount of blowouts for y amount of dollars. Stylists at our salon charge different prices for blowouts depending on their skill level. For that reason, we only want the package to be redeemable with specific stylists.
1 vote -
Agreement Forms in Portal for ALL Memberships
RegenMD would like all clients to see membership agreements in the client portal regardless of them having "agreed" during checkout or not. Regen does virtual sales (not online or via the Duo) so needs the ability to have clients agree virtually as well.
3 votes -
to be avaible to customize blue color on booking
We’d love to see an option within the service booking flow that allows clients to select a preferred undertone for their spray tan—specifically, the ability to choose a blue-based formula during online booking.
This would allow us to:
Better prepare for client needs before their appointment
Offer a more customized experience
Reduce intake time and manual note-taking
It would be great to have this as a toggle or dropdown option (e.g. Neutral | Blue-Base | Violet-Base) tied to the specific spray tan service.
Thank you for considering!
1 vote -
Have a report of cash expenses
Create a report that shows cash expenses paid out of the drawer for a given time period.
2 votes -
2 votes
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Referral code restrictions
Can we add an option to ensure that a referral code only works for the specific stylist who the client was referred to instead of any stylist?
1 vote -
have Push notifications for new text messages
as an owner for myself and the admin team, I'd like the availability to have push notifications come directly to my phone or through the app so that we don't have to constantly login to the dashboard to see messages or respond to messages. This is a feature that we had in Vagaro and it made it easy to communicate with clients quickly. Right now so many messages are overdue for responses because no one knows they're there until someone happens to check.
1 vote -
UPC amounts
Perhaps coding where only one UPC number can be utilized.
1 vote -
Allow Offset to be turned on for specific merchants but not all
Ability to toggle Offset on or off based on each merchant account when there are multiple merchant accounts in one dashboard.
1 vote -
1 vote
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Provider Calendars after they've left your Medical Practice?
For Medial Practices when a provider leaves the practice and you want to deactivate them in order to be sure non-employees can no longer access important patient and practice related data; If you deactivate their profile then all their previous calendar appointments disappear and are no longer available for the practice to view which has posed a problem. Boulevard needs to make it where you can delete a provider and not lose their calendar/past treatment schedule. Its important that staff be able to track the calendar by provider regardless of whether or not the provider is still with the practice.
3 votes
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