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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8529 results found

  1. dont want to pay all the credit card fees and taxes from my portion of the commision split. with square i was able to calculate stylists commission after the fees are taken out

    2 votes

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    0 comments  ·  Reporting  ·  Admin →
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  2. Boulevard doesn't send an updated text to the service providers when an appointment has been reschedule to another date/time. Only the original appointment booking and cancellation. Please create a text feature for this.

    19 votes

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    1 comment  ·  Admin →
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  3. Let us allow certain employees to view certain summary reports. Right now they can only access the reports and not summaries

    2 votes

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    1 comment  ·  Admin →
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  4. When a staff member is sick, we work through their schedule to let all of their guests know and to get them rescheduled. It can be confusing to guests when the same day reminders go out and then we say the person is sick. It would be cool to have an option to turn off same day reminders for that specific staff member for that specific day.

    We sometimes go through and turn off reminders for the guests manually, but that isn't ideal for many reasons.

    3 votes

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  5. 7 votes

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  6. It would be so nice to be able to text people from our app when the receptionist is not available or we are away from the office.

    21 votes

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  7. When I mark up my charts for my patients, I like to go over where I'm doing things , how much, and why. The current markup doesn't allow for you to scroll in and out easily. Right now, when I go to zoom in, sometimes it will go back to the chart and then I have to press back in. Also, ability to make the markings smaller, especially for the "dot" markers. I want to be able to fit an entire upper face of marking and still have client be able to clearly see where things will be going. Another…

    1 vote

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    0 comments  ·  Forms & Charts  ·  Admin →
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  8. I wanted to ask if it’s possible to create a custom referral link instead of only using the referral form for the $1000 credit.
    I’d love to feature Boulevard on my website as part of my favorite resources and offer referrals directly through a link.
    A lot of people admire our setup, and it would be much easier to refer them if I could simply share a unique link rather than have every referral go through me manually.
    Is there a way to generate a personal referral link, or could this be something you enable? It would make referring Boulevard…

    2 votes

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  9. The deatiled line item report is an incredible report but I'm wondering if there is anyway to add a column that notes the retail products Cost to company?

    2 votes

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  10. We should be able to pull a report that shows how many appointments were booked on any given day, and who they were booked by so we can track front desk performance.

    3 votes

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  11. 3 votes

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  12. having a place to store gift cards that show under tender

    2 votes

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    1 comment  ·  Admin →
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  13. I wanted to bring up an issue we've encountered with the referral program that affects its practicality for us. Currently, it appears that the system does not detect if a patient already has an existing account but creates a new one using a different email or phone number after being referred by an existing client. This creates a loophole where returning patients could take advantage of the referral discount by simply using a different set of credentials.

    To ensure the integrity of the program and streamline our workflow, we strongly suggest integrating a verification system that checks for duplicate accounts.…

    8 votes

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  14. We would like the ability to manage client notes more granularly. Specifically:

    Allow staff to add notes to a client’s record.

    Restrict staff from deleting existing notes.

    Provide an option to designate who can delete notes, with management having exclusive access to do so.

    This would help maintain note integrity while still allowing staff to document client interactions.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  15. CLICS (Color Lab Inventory Control System) completely optimizes the way salons formulate, dispense, and manage hair color. The innovative computer-controlled vending platform was created to take the guesswork out of color formulation—and deliver increased profitability and client satisfaction.

    1 vote

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  16. 2 votes

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    1 comment  ·  Admin →
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  17. Gift card purchases should have the option to add an internal note. I donate gift cards to local non-profits all the time and have no way to track which gift card number corresponds to which non-profit donation. I don't necessarily know the end recipient since they're often used for silent auctions, etc. but it would be nice to be able to note what an internal gift card was used for.

    3 votes

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  18. 1 vote

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  19. We would like to able to set monthly memberships to show as account credit for each client, but there is no way to set what that account credit is to be used for. We don't want every service to be able to use the credit accrued from memberships.

    1 vote

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  20. Reports for memberships should include a date for when a Paused or Cancellation Scheduled membership is set to resume and become active again. This enables the business to be able to more accurately report on their future active memberships and track churn more correctly.

    1 vote

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