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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8144 results found

  1. Allow staff to view and create notes, edit client information, fill out forms, but not able to delete any information,

    3 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  2. Would be great if client had to process gift cards and vouchers on their own screen on the iPad where they could add a tip so we don't have to ask them.

    9 votes

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  3. It would be extremely helpful if clicking on the “Returns” count for a product would open a detailed view showing exactly which transactions were returned for that timeframe.

    1 vote

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    0 comments  ·  Reporting  ·  Admin →
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  4. Every service has different timelines for returning for treatment (Tox: 3-4 months, Microneedling: 4-6 weeks, Filler: 6 months to a year). Please allow us to set up reminders for individual services based on tags.

    6 votes

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  5. We have to use external platform as a funnel for gathering new clients by offering an incentive for joining our newsletter from our website. Currently BLVD only takes in new clients if they book a treatment/service. Is there a way to gather more marketing funnels.

    2 votes

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  6. We have to use external platform as a funnel for gathering new clients by offering an incentive for joining our newsletter from our website. Currently BLVD only takes in new clients if they book a treatment/service. Is there a way to gather more marketing funnels.

    2 votes

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  7. We have a membership that requires an enrollment fee and also charges monthly. I know how to set up a membership for purchase online, however since there is no way to charge the enrollment fee with it we aren't able to see memberships online. We need an update to allow for an enrollment fee to be automatically charged ONCE so that we can sell memberships online.

    10 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  8. If a service is scheduled for 2 hrs. and it only takes 1 1/2 hours, upon check out the appointment should shrink up and leave a gap. I am trying to coach employees that overbook time how they could get in other services and are wasting time and utilization of their day.

    1 vote

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  9. Our providers are currently unable to see client pronouns in their mobile boulevard app. They also can't see scheduling alerts, or any client profile notes (they can only view appointment/internal notes). We need pronouns to be available at a glance, and for other notes to be viewable when entering the profile.

    4 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  10. I get that Boulevard is trying to transition into the Medical Spa world, but the treatment records just aren't up to speed for that. As Medspa's are now transitioning to wellness the medical bar is getting even higher.

    It doesn't have to be TouchMD but some high-end medical charting system that is recognized and accepted in the space.

    6 votes

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  11. I would like to see ability for merchant accounts (independent contractors) to be able to automatically pay rent through ACH. Right now I have to create a membership as their direct payment method using their credit card and they are charged a fee and I am charged a fee so I don't receive the full rent amount.

    2 votes

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  12. We would like a report that can show Clients pronouns if entered. Or a Pronouns column in the existing "Client Records" report. We would also like the ability to filter by Pronouns in the Clients tab.

    This way, we can market and create audiences based on gender.

    2 votes

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  13. We would like the Detailed Line item report to have the ability to report on the Marketing consent status of Clients.

    2 votes

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  14. Please add a field to note a client's Fitzpatrick in their profile so it is easily seen/accessible.

    2 votes

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  15. it is very confusing that the app background for availability is white and the closed hours are grey and the desktop version is completely opposite. Please adjust it to reflect exactly how it appears on the dashboard.

    26 votes

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    Waitlisted  ·  5 comments  ·  Admin →
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  16. It would be nice to know who is signed in on the home screen such as initials next to the icon in the top right corner. This would be helpful for those who have multiple users using the front desk computer.

    1 vote

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  17. On the calendar view, when you click on the appointment, it would be helpful to see the date that the appointment was rescheduled, rather than the original booking date and rather than having to click into the appointment and having to view the appointment details.

    1 vote

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  18. 6 votes

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  19. Have there be an option to hide front desk employees where they don't show on the schedule. Where only providers show up on the schedule!

    2 votes

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  20. include on a printed chart who it was submitted by and the date and time.

    2 votes

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