8144 results found
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Allow the ability to text photos via text vchat
Sometimes clients will text photos for us to share with our stylists/colorists but we are unable to then share these photos via outgoing texts. This seems like a simple fix that would benefit communication.
8 votes -
Add ability to set individual service provider's service to 0 minutes
Currently I have a few individual service providers who would like me to shorten their personal service settings to 0 minutes so that it does not take up time on their books, because those services do not take them additional time. With our current configuration, we are unable to set this as a business-wide setting, so would like to be able to adjust for individuals -- currently the only workaround seems to be adding specific, new add-on services. Trying to change any service time to 0 minutes on the individual level gives the error, "Duration can't be 0 min"
1 vote -
Picture & Price Preview
Would love the ability to have example photos of the service and a preview of the starting price on the client landing page of services. This allows quick access to price info for clients who are just browsing and example photos of the service aid in easier navigation when determining what service is what. As a hairstylist, this is common on platforms like square, acuity, vagaro, and gloss genius
2 votes -
clearer reporting on no-show, cancels, reschedules is critical
Theres no reason we should have to do this on a spreadsheet but clear reporting of this is a CRITICAL need
this is how its currently tracked on our spreadsheet but this is bare min:
Total Booked Total Completed No Show Cancelled Walk In Rescheduled No Show/Cancelled Rate Completed Appt Rate
4 votes -
Filter messages feature
We would really like to be able to filter messages by read and unread
11 votes -
Next membership billing date
We used to be able to see the next billing date, not just the most recent update and start date. It's extremely helpful to be able to forecast cash flow and doing away with this field limits that ability.
1 vote -
Flagging Messages
It would be great if there was a way to flag messages with clients or mark them as unread. Sometimes it can be really difficult if we read a message during the weekend for example but don't want to take action on it while we are not working. It would be nice to have a way to flag the message to come back to when we are back in the salon.
31 votes -
Client Notes
It would be so helpful to be able to see client notes in the App! Under the Details tab. Tp appear under Appointment notes.
3 votes -
Numbing time
Allow for a block of time to naturally pop up for certain appointments that allows for pre-procedure numbing for a med spa.
1 vote -
when products are deactivated in your system, make it impossible to sell
when products are deactivated in your system, make it impossible to sell
1 vote -
Add a 'Net Service Count' column to Service Sales reports
The column 'Net Service Count' would simply be the sum of the existing columns 'Service Count' minus 'Service Refunds Count'
1 vote -
Disallow tips being paid with gift card
Ability to block gift cards from being used to pay for tips at checkout, and instead prompting the client to use a different payment method.
1 vote -
Location Groups: Ability to assign staff to a location group
Currently, staff must be assigned to locations one by one. With new location groups, it would be great to be able to select an entire group and the staff member is then active at all locations within that group.
1 vote -
Location Groups: Ability to assign staff to a location group
Currently, staff must be assigned to locations one by one. With new location groups, it would be great to be able to select an entire group and the staff member is then active at all locations within that group.
1 vote -
when a client refunds product their loyalty points on that product are automatically refunded also
when a client refunds product their loyalty points on that product should also should beautomatically refunded also
1 vote -
Account credit able to pull for monthly membership
Having an option if the client has a account credit that all monthly membership dues will b epulled from account credit first then charging the card on file
1 vote -
Combine Sales and Payment Reporting
Combine Sales and Payment Reporting.
Need to see clients who have purchased units and did not treat same day
Additionally, needs additional filters for Payment Methods on Commission Reporting to exclude certain payment methods.
1 vote -
Please offer Android pad option for markup- not simply IOS. Thank you
Please offer Android option for markup charting with pad.
1 vote -
The ability to send pictures in messaging.
Send pictures in messages, please!
7 votes -
Feature Request: Enhanced Reporting for Retention & Rebooking
I’d love to see an all-in-one retention report that provides a comprehensive overview of total, new, and repeat clientele. I have to pull multiple reports to gather this information, but consolidating it into a single report would greatly improve efficiency.
Additionally, I’d like to suggest updating the terminology from "pre-booking" to "rebooking" for better clarity and consistency.
9 votes
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