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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8527 results found

  1. Would like to have the time setting for before an appointment can be booked customizable by provider and not the business

    7 votes

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  2. Can you please create a one month view of appointments?

    5 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  3. 8 votes

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    1 comment  ·  Admin →
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  4. It would be even more helpful on the referral program to offer percentage-based discount options (e.g. 10%, 15%, 20% off next visit/service)

    It would also be helpful to mix discount types
    -i.e. referrer gets 10% off, new patient gets $50 off.

    percentages work better with our pricing system and feels more generous for higher value services.

    1 vote

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  5. We would like integrations with VOIP Providers to enable easy communication with clients from external communication systems.

    This would allow for more ease in client communications - in specific calls.

    11 votes

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  6. Would like to have two factor authentication available via SMS and email

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  7. Give us ability to amend the way the memberships are alphabetized online or reorganize the online schedule the way we can with our online service menu.

    2 votes

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  8. When adding new clients to boulevard using the ios app, on our phone...we are unable to add a credit card to keep on file like we can using the website. Would love to have this be an option when booking an appointment. There isn't even a way to add it after the appointment is made from the app on our phone. Very limited access. If this can't be done there should be way to have a confirmation email sent to those clients to confirm their personal info along with adding their credit card like they would if they booked online…

    5 votes

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  9. Ability to use APIs to pull client images from their gallery for use in a custom app or other application.

    1 vote

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  10. Boulevard should take extra security measures to ensure online gift card purchases by making the purchaser provide their matching billing address to the credit card to prevent fraudulent purchases.

    We had issues with people using stolen credit cards to buy a gift card online and then using it at our salon. Not only are we losing money on the gift card, we now have to pay our service providers their split commission.

    12 votes

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    1 comment  ·  Admin →
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  11. Ability to only include the Location Name in client communications to avoid confusion as to which location they have booked for.

    3 votes

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  12. Need the option for early membership termination fee similar to the late cancel fee option.

    14 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  13. it would be really nice if i could change my schedule from my phone and i could change the amount of time a appointment is after i cashed them out

    4 votes

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  14. boulevard needs to make a way for medspas to enter diagnosis codes and cpt codes. currently we dont even have a way to make that information show up in notes on a patient receipt.
    Patients that wish to send to an insurance company on their own have to have this information.

    You also DEFINATELY need a way to make a non global area on a patient receipt to add notes for the patient to see

    5 votes

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  15. being able to see/test changes our team makes before they are officially live for customers. For example, if we change the order of some of the pages or change some of the copy, would we be able to test it internally before the changes appear on the customer side?

    4 votes

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  16. Be able to check out a service to redeem a voucher which was previously entered incorrectly without having to create an appointment. For accounting purposes, it is better to handle it this way than to just VOID a voucher bc there is no tracking rhyme or reason on why vouchers were adjusted.

    OR

    Create a required reason for a voucher adjustment which can be seen when auditing a client's account.

    For example, you don't currently offer package swaps. A work around is to zero out the cost of the service and then redeem the correct number of services from the…

    1 vote

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  17. The app really needs to be more robust. Reporting, messaging are my main requests.

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  18. Our providers would appreciate it if there was a way to send them an alert or notification if a client changes their appointment time same-day or cancels. When our front desk staff works to optimize the schedule, appointments are sometimes moved. Providers would appreciate an extra notification if this happens! :)

    7 votes

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  19. POP UP ALERT FOR DAILY SCHEDULE

    2 votes

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  20. For example we prefer the term "enhancements" vs "add ons" and many of our clients get very confused by the "group appointments" option. We wish we could customize what is used there as well as the descriptions.

    6 votes

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    1 comment  ·  Admin →
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