Be able to check out a service to redeem a voucher which was previously entered incorrectly without having to create an appointment. For accounting purposes, it is better to handle it this way than to just VOID a voucher bc there is no tracking rhyme or reason on why vouchers were adjusted.

OR

Create a required reason for a voucher adjustment which can be seen when auditing a client's account.

For example, you don't currently offer package swaps. A work around is to zero out the cost of the service and then redeem the correct number of services from the vouchers (ie: 2 hydra facials = 1 microneedling session). If the staff simply zeroes out the cost of the microneedling but forgets to add in 2 hydra facials and then redeem 2 hydra facials, the client will show upon audit that they still have 2 remaining hydra facials when in fact they were used to cover the higher end service. We can, in theory, go back at a later date and hopefully catch the error and then deduct the 2 hydra facials. However, all we will see in the account is the number of remaining vouchers and not the explanation for why the adjustment was made.