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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8527 results found

  1. Customizable packages to accommodate annual voucher sales so that clients can choose which services they would like to purchase and how many of each service. It would be helpful to have it set up so that when they redeem the service, it is accounted for as a payment type and does not alter the dollar amount of the service, so that commission is still paid out accordingly.

    2 votes

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  2. It's helpful to have the option to accept appointments once they're created on the client end. Our previous software had this feature which was extremely helpful with clients booking and us having the ability to accept or decline with an attached message. I'm not sure why this wouldn't already be a feature.

    3 votes

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  3. I would love the ability to create pre-treatment time (e.g., numbing) that is part of the patient’s appointment but does not block the provider’s schedule.
    For example:
    A patient books Sculptra from 10:00–11:30.
    From 10:00–10:30, the patient is numbing in the treatment room, but the injector is not needed yet.
    The injector should remain available to see another patient until 10:30, when the injection portion begins.
    Right now, if I build numbing into the service duration, the provider is blocked unnecessarily. If I split numbing into a separate service, patients can’t easily book both online in one step.

    3 votes

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  4. When walk-in clients check in on the iPad, it should automatically pull their info if they've been to the salon before. It shouldn't make them enter in their email or name every single time they walk in. We should also be able to determine what data we want from the customer. Maybe email isn't something we want.

    1 vote

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  5. 1 vote

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  6. We are an IV hydration and wellness center so it would be nice if vital signs were able to be put in automatically. Height and weight with BMI calculation is important because we also do medical weightloss. This is very important to have the BMI calculated for us.

    15 votes

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  7. We’d love to see Boulevard support splitting a single service across two providers, either simultaneously or in a staggered sequence.

    Example Use Case:
    • Service: Leave Out Sew-In (total duration: 4 hrs)
    • Stylist #1 (First 2 hrs): Performs wash, treatment, blowout, and foundation braids
    • Stylist #2 (Final 2 hrs): Installs extensions and finishes styling

    This setup allows us to maximize team efficiency, keep bookings accurate, and provide a seamless experience for the guest — but currently, Boulevard only allows one provider per service.

    Suggested Feature:
    • While creating a service, allow the option to define it as a…

    6 votes

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    1 comment  ·  Admin →
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  8. We would like an option to toggle the calendar view for resources. Currently, if no resources are selected in the Calendar view and you select an applicable service - a resource is then added back to the calendar view.

    We would like a toggle to keep resources unselected.

    3 votes

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  9. Boulevard should enable an option to restrict provider availability to Established Patients ONLY, preventing New Patients from booking while still allowing ongoing care for existing ones.
    I feel that an option like this would significantly help many providers keep their good established patients, while allowing new patients to book with other in-office providers and help build up their clientele as well!

    5 votes

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  10. When a client selects “Anyone” instead of a specific technician, it means they agree to be seen by any available technician as part of our rotation system. In this case, technician names should not appear in reminder texts or emails. Including a technician’s name can create the expectation that the client will be seen by that specific technician, which can disrupt rotation fairness and scheduling flow.

    1 vote

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  11. Have a new line named "Client Last Visit" between "Scheduled Appointments" and "Scheduling Alert".

    1 vote

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  12. It is vital to be able to show the PURCHASE DATE on the gift card report!! If there is an expiration policy we must be able to locate old cards and notify client their card is about to expire!!! From the accounting side we must be able to pull a valuation report that shows age of gift and balance at a given date or point in time!!

    16 votes

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  13. we should be able to add a chart to a client profile without having to book an additional appointment. In my situation the appointment disappeared from the schedule and now I cannot add my chart note. Also, if we need to add phone correspondence, we should be able to add a note.

    7 votes

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  14. When a new member joins, and they are prompted to sign their membership agreement, which SHOULD be a signature, not just an "I agree" button. The client should automatically be emailed a copy of the contract they just signed.

    3 votes

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  15. Currently you can only send photos via text campaigns but there should be an option to add images to direct texts with patients

    5 votes

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  16. The payment processing is clunky and doesn’t allow the mobility of on the fly check outs. I had a pt complain today that our set up with a seperate monitor is the most risky for fraud. Having a true compact processor (like stripe or godaddy has) and ability to swipe on the phone would be much more streamlined.

    1 vote

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  17. It would be great to be able to upload inventory from faire. They have connection with Shopify, clover and square.

    1 vote

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  18. When an offer reaches the end of the timeframe for when clients can redeem it, the offer code should automatically be deactivated and removed. This would save time by not requiring it to be manually removed.

    1 vote

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  19. A report that includes offers with most recent redemption date. This would enable businesses to review which offers are stale and can be deactivated.

    1 vote

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  20. 4 votes

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