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7511 results found

  1. When we book appointments internally either by call-ins or by various staff members via the app. Have who booked it labeled on the specific appointment. And a way to see any edit, updates, or reschedules listed on the specific appointment. Helps track if there is a scheduling error etc.

    1 vote

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  2. Add on a place in memberships for increased referral perks. For example
    Members get $50 referral bonuses vs non-members get $25

    4 votes

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  3. We run promotions on memberships and we want to allow the discounted membership price for x amount of months from the date of sign-up. We want the discounted charge to auto-renew for those certain amount of weeks/months without having to manually change the price for each client that signs up. The initial discount price is charged at sign-up but reverts to the original price of the membership at the next auto charge. It's difficult to modify the discounted price offered for each client manually when their charge dates are on different dates. Please look into creating the discount offer for…

    2 votes

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  4. We run promotions on memberships and we want to allow the discounted membership price for x amount of months from the date of sign-up. We want the discounted offer to auto-renew for those certain amount of months without having to manually change the price for each client that signs up. The initial discount price is charged at sign up but reverts back to the original price of the membership at the next auto charge. We need the discounted charge to auto-renew for a certain amount of months. It's difficult to manually modify each clients charge when the clients are all…

    2 votes

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  5. when a client books the confirmation screen should just say "confirmed" rather than "request pending" everyday we have clients calling us to see if their appointment has been confirmed.

    2 votes

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  6. Allow tracking of disposables with specific services without it showing on the invoice/receipt to patient

    1 vote

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  7. There should be a pop up alert for blocked clients that call the salon and try to book over the phone, instead of just disabling the regular booking actions and getting a notification that the service provider does not offer that service. You should not have to go into the client profile to find out that they are blocked. This could cause uncomfortable interactions between the client and support staff.

    27 votes

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  8. APP should show messages and send alerts----
    when we are not in office or on browser we have no idea patients are contacting us! critical feature.

    1 vote

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  9. send rating reviews to each employee with easy email click button- like we can do with other reports. Filter and send out rather than having to export to Excel.

    2 votes

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  10. CREATE A FEATURE THAT SHOWS ON THE CALENDAR IF A CLIENT HAS FILLED THEIR FORMS OUT MAYBE TURN THEIR APPOINTMENT YELLOW.

    2 votes

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  11. When a patient uses multiple payment methods at checkout, the screen shows the full amount for the first transaction, which is confusing for patients.

    For example, I had a patient put $300 on one credit card then the rest on another, when I ran the transaction for the first $300, it showed the visit total, not the $300 that they were being charged at that time.

    1 vote

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  12. It would be awesome if we could set branding preferences for marketing (brand fonts, colors, etc.) and have them saved rather than having to change each thing every time we want to send out an email.

    9 votes

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  13. Feature Request: Identification and Pre-Appointment Communication for First-Time Clients**

    Summary:

    We request the addition of a feature that allows our salon to identify new clients who have booked their first appointment. This feature should include an option to generate a list of these new clients to enable sending personalized messages or emails to them before their scheduled appointment.

    Current Functionality:
    Currently, Boulevard provides notifications for appointments but lacks a specific function to highlight first-time visitors. This limits our ability to engage with new clients prior to their initial appointment, which is crucial for creating a welcoming and personalized experience.

    Proposed

    15 votes

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  14. I would like to option of choosing what will sync from Boulevard calendar to iCal. I would like to sync only booked client appointments. I do not need my “blocked time” on boulevard calendar to sync with my personal iCal. For example: if i have a ‘blocked time’ on my boulevard calendar for personal thing, ex: a doctors appointment, i do not need that blocked time to sync on my iCal, as I have already put that appointment on my iCal. It’s making my calendar look very messy. I just want to sync booked client appointments with my iCal.

    2 votes

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  15. Notify staff when an appointment is moved from one staff member to another. It doesn't make since that this wasn't already thought of and integrated into the program. We had a client moved from one staff member to a different staff members schedule and Boulevard did not notify the new staff member. As a result, the client arrived for their appointment but the therapist was not in the spa because they were unaware an appointment had been moved to their schedule.

    10 votes

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  16. We would like the ability to filter a the Client Records report by a Clients birthday month. The Report has a Birthdate column, but you cannot filter it - only sort.

    3 votes

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  17. Lead capture of name, phone #, and email when someone clicks the booking link but does not book. In order to accomplish this, ask for this information prior to seeing booking options.

    13 votes

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  18. Duo should link to mobile app or allow tap to pay on mobile app like Square features. Square allows you process the entire transaction from their app and its quite easy/helpful.

    3 votes

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  19. Please add a feature to be able to assign a barcode to packages. It's available for "products" but not for packages. For example, when I sell a weight loss package, I would like to be able to scan a barcode that I created for it, rather than have to scroll and search during checkout. I have many "packages" that have very similar names and scanning a barcode would be much easier than scrolling through 20-30 package options that all look the same at quick glance.

    1 vote

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  20. It is difficult to track when patients owe you- especially when it is busy at checkout time. Make a feature where it auto ads in the outstanding amount to the current checkout with a note in the sidebar what it relates to

    1 vote

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