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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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  1. We use our resources for our rooms/stations. We have two members for each room and to keep them from accidentally double booking the station it would be beneficial to have it blocked off when people do online booking. Would be really useful to have specific people assigned to specific resources.
    We use resources for our rooms and typically have two people to a room.
    Example
    Resource 1 Staff A & B
    Resource 2 Staff C & D
    Etc.
    Much like you can have a service for a specific resource it would be great to have the resource usable by specific…

    6 votes

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  2. I would like to completely move away from Mailchimp and use the email marketing from BLVD. To do so, I would love for more analytics to be added on the backend. I would like to see what was clicked on in the email and then if there were any appointments and how much money came from that appointment. Additionally, I would like to be able to click on the current analytics like unsubscribed and failed, to see what clients these are. Thank you!

    1 vote

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  3. This access would allow the business to load a free package or other items onto a client profile via an online sale, without triggering a notification to the client.

    1 vote

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  4. This would allow a business to apply additional offers to a client's appointment, when the client has applied a single offer code when they booked their appointment initially.

    1 vote

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  5. Currently, BLVD does not support awarding different commission amounts or percentages based on the specific membership tier sold. The system allows for a single, universal commission rule to be applied across all memberships, regardless of tier.

    We want the ability to assign unique commission logic per tier (e.g., x membership= $10 bonus, y membership = $15, z membership = $20)

    1 vote

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  6. In order to quickly look at the clients purchase history, this would reflect more accurately if it showed all the services done. Currently it only shows the service total for only what was booked. If a svc was added on to that appt, it doesn't reflect there at all and only at the order history section all the way at the bottom of the history section. Then you have to click into it in order to see the services which make this hard to find information as it only reflects the total with no detail.

    1 vote

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  7. Allow the client to tip staff members directly through Blvd. It would simplify the tipping process, ensuring tips are instantly and securely deposited into the employee's bank account.

    2 votes

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  8. We would love to automate reminders via text/email that are specific to the procedure being performed.

    For example, a microneedling patient may get a text reminder 3 days prior to their service to stop retinol, and another text the morning of the appointment to remind them to start their numbing 1 hour prior to their appointment time.

    This could also be applied post-service as a way to follow-up, so a filler patient may get a text the following day to check in on them, or a laser patient could get a follow up text 3-7 days after their appointment.

    53 votes

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  9. We would like merchant processing reports to be available in PDF as well, not just CSV.

    6 votes

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  10. Would be nice to have different pen sizes for markup

    8 votes

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  11. dynamic pricing needed with multiple products for backbar/stylist. inventory needs to be overhauled

    1 vote

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  12. Clients need to be able to access their account credits when they book a service online that requires a deposit.

    1 vote

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  13. New location setup is manual since it comes completely blank. it would be great to be able to duplicate an existing settings, including "Location Details" selections, and active services, products, memberships, and packages. This would help save time in the setup process, especially since most of those are exactly the same across all locations.

    1 vote

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  14. Add a column to the product sales report that shows current quantity on hand to be able to help improve ordering and enable us to keep top sellers continuously stocked.

    3 votes

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  15. having the ability to add custom verbiage to the checkout process for clients to view. Such as "100% of your gratuity goes to your Esthetician", and copy the customization throughout the checkout process

    1 vote

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  16. create a report that allows you to pull information from forms, example if they checked off using photos for marketing, or to find out zip codes to see where clients are coming from, or if they select certain concerns there have to pull reports by who is concerned with what to send targeted emails

    1 vote

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  17. Our current membership clients don't have the option to take advantage of new treatments that are added, if they signed up prior.

    1 vote

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  18. Businesses should have greater flexibility in setting parameters that limit, allow, or disable clients from canceling or modifying appointments online. Increased control over these settings helps reduce last-minute changes and cancellations, protecting daily operations and revenue.

    1 vote

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  19. Make it where we can book reoccuring appointments on every third thursday of the month for example not just every four weeks.

    1 vote

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  20. An "end date" for memberships would be so helpful instead of just setting a cancellation date. (Most of our clients sign a contract for a 1 year commitment) The option to "auto renew" for clients that want to continue would be amazing as well.

    If we could make the membership page clearer it would be incredibly helpful. Charge dates clearly labeled, with which date they redeemed the voucher that is connected to that charge date.

    2 votes

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