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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7195 results found

  1. I have never worked with a system that does not allow you to match up side by side photos and zoom in and out. Your function to do a side by side is truly not a function without this capability.

    4 votes

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  2. Not allowing in-house booking on days therapists AREN'T actually scheduled on the books. Or online booking from clients when the therapists books are not open. This causes more confusion and more work/missed appointments/losing money for business.

    1 vote

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    Waitlisted  ·  0 comments  ·  Admin →
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  3. Automatically tag a client when a product is purchased.

    We have monthly memberships and we manually add a 'member' tag, but it would be time-saving if you could setup the products to auto tag upon purchase.

    Thank you

    11 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  4. Need Client ID numbers so that we can order labs. Right now we have to either have an ID number or SS number and we don't want to store SS numbers in this system.

    2 votes

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  5. Every time a new mark up image is started, it saves another image that is not marked up.

    2 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  6. Please Please Please, make a separate section under sales summary for memberships or take them out of retail sales, its so deceiving looking at monthly reports and having memberships sales numbers in both retail and service. The reports are terribly skewed and we have to manually go in to subtract memberships from retail since they already show under service when the membership is redeemed.

    5 votes

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  7. The confirmations to clients come from Boulevard (as the email sender), but the thank you emails come from the Salon (as the sender). All should be from the salon to be consistent and for clients to be able to search emails and easily find the information.

    222 votes

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    Waitlisted  ·  7 comments  ·  Admin →
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  8. It would be very helpful and time-efficient to be able to select a date range on the "Schedule" view, instead of being only able to select one day at a time.

    3 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  9. Unable to save new template created at times even when Page has been refreshed and logged in.
    It is very frustrating to spend so much time on creating a new template and then find that i can not save it.

    1 vote

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  10. If a person has two back to back appointments it fails to show them both on the calendar. Blvd currently shows one appointment for a person and it looks as though there is an open appointment spot on our end when there isn’t.

    2 votes

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  11. 1 vote

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  12. 1 vote

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  13. Too many clients complain about not knowing if they are paused on a membership or when they are about to end their pause and get charged without notifications.... it would be helpful to send out a confirmation email on when they pause starts and ends. this will cause so many less client issues for us.

    1 vote

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  14. Sometimes when we are checking out a customer, we come across a product or service that has not yet made it into inventory. We then have to add a different item and adjust the price to be sure the item is paid for. This throws off our inventory count and creates chaos at checkout. Can you add a misc line at checkout where an item can be manually entered along with the price and an option to add tax or not?

    2 votes

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  15. Flawless Skin Center would like to be able to quickly see the total time of services being rescheduled in a single appointment. Currently, it lists out individual service times, and they have to calculate when rescheduling to ensure the whole appointment will fit in the new time slot.

    3 votes

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  16. 3 votes

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  17. Lumi Skin Bar uses a lot of modifiers for their services. They would like to see them be required, or at least more visible, when booking from the desktop. They are aware and like that they are required for online booking.

    4 votes

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  18. Say someone comes in and gets 10 units of Botox at $12/unit ($120) and the business charge is $8/per unit. The business should get $96 back before commission is paid out but if there is just a flat fee and it is not set per unit then they are only getting $8 back for 1 unit. and everyone gets a different amount of units so we can't just put a random number in the business service charge.

    11 votes

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  19. Similar to client tags, being able to tag staff members and filter the calendar by those tags.
    Example use case: narrow down calendar by service speciality.

    1 vote

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  20. Adding a recurring shift schedule should have the same starting day of the week as the Calendar and Schedule.

    1 vote

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