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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7196 results found

    1. Commission Control on Employee Discounts – The ability to limit or exclude commissions on services and products purchased with employee discounts. This would help maintain fair compensation structures while still offering staff perks.

    2. Minimum Purchase Requirement for Promotions – The ability to set a minimum spend before a promotion is applied (e.g., “Buy $200 in gift cards, get $50” would only apply when the full $200 threshold is met).

    3. Exclusion of Discounts from Being Combined – The ability to restrict specific promotions from stacking with other discounts (e.g., preventing a service discount from being combined with a retail promotion). This…

    1 vote

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  1. Adding who completed the order on the first page, "orders" or even on the purchase itself vs, having to open every receipt to see.

    1 vote

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  2. let us have the ability to create letters and send to certain clients, example: cancellation policy when they no show or arrive late.

    1 vote

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  3. 412 votes

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    Scheduled  ·  17 comments  ·  Admin →
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  4. We have a prospect that needs to be able to associate 2 providers to a bill or membership.

    Example of the providers & use case:
    1. a selling provider (like an MD) that recommends a treatment
    2. provider that actually does the treatment (like a nurse)

    Goal is to be able to track who’s selling and providing treatment.

    • Requested by Laser Lounge (prospect)
    2 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  5. When clients have expired cards, having the system be able to automatically update the expired cards would make the business run smother.

    97 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  6. would like two-factor authentication on gift card purchases to ensure the name on the card matches their profile

    1 vote

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  7. I charge by area so it's always a flat rate. Since we need to manually count how many units are used, it would be helpful to be able to add in the inventory units after checkout so the patient doesn't have to wait while you calculate how many units were used.

    1 vote

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  8. Need a setting other than first appointment so that you can differentiate between an actual new client or the first appointment for a selected form. When new forms are created if using the first appointment option need to have ability to not send to existing clients.

    1 vote

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  9. There are some "Other" payments that should only be applied by a manager, so they should be the only ones to see it in the dropdown menu at checkout.

    1 vote

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  10. Can you please give the option to book an appointment on the app and not contact the customer? The desktop version offers this option.

    1 vote

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  11. When a guest uploads an inspiration photo, we should get a notification. some guests may do so even after coming to us for years. it would be nice to get a notification when something new is added to their file. Thanks so much for your hard work.

    1 vote

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  12. Alle does not always play well with it's flash, rebates and GC's. A patient may not be able to use all at the same time. If a mistake is made, we should be able to make a correction as it is not a merchant charge correction. The need to REFUND the service (ie Botox) to fix this, then the clawback effects commission to the provider, none of this is necessary. we should be able to make a correction to a bill if the error is not on the credit card.

    1 vote

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  13. This would allow us to upload photos, documents and such to clients profile from the convenience of our phones to make some documenting quicker and more efficient.

    1 vote

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  14. There should be a way to have other fields open when you select a specific answer. For example, there is a question about whether this is there first time visiting the clinic, if they answer yes then they would get additional questions provided versus someone who has chosen no and already answered more of the client intake questions. There are many use cases for having this functionality.

    6 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  15. We end up with many appointments for past dates. It is very tedious to manage each appointment individually to remove it from the waitlist. Being able to select multiple appointments to remove would be super helpful.

    Along with this, selecting date ranges to view would be helpful to ensure that appointments are in the correct date range for removal!

    5 votes

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  16. 3 votes

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  17. From a mobile device a clients need to have the ability to modify an existing appointment. Currently, the have to delete the appointment then remake a new appointment with changes or addons. it only allows to reschedule or cancel

    1 vote

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  18. Office manager should have the option to receive client bookings via email or text. Right now only the individual provider has this option.

    1 vote

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  19. In the "other" category in referrals, it would be helpful if then we could enter the specific info. For example, allowing me to type in an answer.

    1 vote

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