7708 results found
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Automatic Voiding/Deletion of Expired Vouchers for Recurring Memberships
Our business does not mind if expired "package/series" vouchers from a one time purchase are still displayed, however for our Recurring Monthly Charged Memberships that automatically add new vouchers every month, we would like for those to be automatically deleted from client profiles.
At this point, we have thousands of expired vouchers from active or in-active memberships that are starting to slow down opening and reading our member's payment method tabs. And deleting expired vouchers take a couple of hours per client depending on how long they have been coming.
This would be a HUGE improvement in efficiency and relaying…
9 votes -
2 votes
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Messages new client flow improvement
When you go to text a new client in messages and you type their name and it is not in the system and you click "+ New Client" it automatically deletes the name you just had typed in. When you book a new appointment on the calendar view and type in their name for a new client- it automatically fills the name you just typed. It would be much more effective this way for messages as well.
2 votes -
1 vote
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When additional services are added at checkout
When we add another service at check out, there should also be a time slot option and then those services should be added on the Calendar as well for history. At checkout, it shows the new added service but on the Calendar it remains as is.
2 votes -
Client availability to see before and after photos
We need a feature to allow clients to see their photos in their portal. Clients like to see and track their progress this would be nice, so that they can view this without coming into office to see these.
6 votes -
Client gallery sending photos
We should be able to do the compare function and then send the photo directly to the client from Boulevard.
17 votes -
2 votes
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Add an option to adding services at check out called "add time"
The new feature to add a service at checkout is great, however there should be an option to "add time" with the service because without doing so it is negatively impacting someones utilization which is a key KPI in evaluating providers and their success within a business and its profitability.
Perhaps you can add the option to "add time with this service" as well for those of us who need it without having to leave the screen and add the service in to the appointment the regular way which would ensure that time is added and utilization is optimized. Otherwise,…3 votes -
Add built -in feature to suggest add ons/upgrades when the client checks in
Currently, Boulevard doesn't have a built-in feature to suggest upgrades or add-ons specifically at check-in. However, this is a missed opportunity. The system already suggests add ons when the client is booking an appointment online. So when the client checks in, the system should be able to ask the client if she would like to add any add on services associated with her appt since these are already in the system. This is another opportunity to upsell and generate higher ticket revenue. Please add this right away. Not all clients book online, some call or walk in. This will help…
4 votes -
Have a better history log for client profiles
If a guest makes a profile online and adds themselves to our waitlist but then cancels, that does not show up on their profile and now we're left wondering why the guest has a profile if they've never been here. Please add all history to client profiles, even if it shows as "canceled"
6 votes -
Not allowing deleting of other service providers notes. Only original provider that charted is permitted to delete.
Since multiple providers have access to same charts, need to have password or pin to allow deleting someone else’s charted notes. Too easy to delete notes.
6 votes -
BOLD TEXT IN MESSAGES
I want to be able to bold text to emphasize things in messaging or also colors.
3 votes -
Alert on Check In Screen for Late Client
It would be extremely helpful to have an option to set a specified limit (10, 15, 20 min etc.) in which we cannot take a client if they are late, and if that client checks themselves in after they enter their information a pop up comes up and alerts them that they are x amount of minutes late and need to see the front desk.
3 votes -
late cancellation/ no show appointment with no card on file
there should be a way to track if they owe money for an appointment they late cancelled or no showed and the card on file declined or wasnt present. like a negative account balance where in order to book there account must be brought up to date first.
26 votes -
Multiple discounts in a single offer
Ability to set multiple discount percentages or dollars off for different service, products, packages, memberships, and/or gift cards, while only needing to enter a single offer code
1 vote -
Shadow login for managers and staff
Ability for a person with Manage Business permissions to shadow login as a staff member and see how the dashboard looks from their perspective.
1 vote -
simplfy checkout
Reverse the recent updates for the checkout process, it has got infinitely more complicated especially with price and service adjustments.
3 votes -
Customize individual tips at checkout
Customers need the ability to leave a different tip amount for each provider, not a generic percentage across the board.
3 votes -
Group membership discount
Option to sell a number of memberships to a large buyer (eg. university, corporate partner, etc.)
1 vote
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