8144 results found
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Allow us to select "Other" or "Custom Payment" with a ZERO DOLLAR AMOUT
We need to be able to select 'custom payment type' with $0.00 as the total.
Currently, the only way to get to 'custom' or 'other' payment type is to enter a dollar amount.
When we have Groupon customers (or Cherry or other) we do not know the exact $ amount at checkout.
It depends on the fee and sales and other factors by the 3rd party.
BUT not having the access to the 'other' payment option with a zero dollar total makes all these transactions hard to track.We need to be able to select custom payment options so we…
2 votes -
Please allow us to sort Reports alphabetically (by report name) and please FIX the the 'sort by date updated' which is broken
Please allow us to sort Reports alphabetically (by report name) and please FIX the the 'sort by date updated' which is broken
There is ONE way to sort, by "Last Updated" and it's broken
Please fix this2 votes -
Memberships Have Additional Booking Hours as Perk
I’d love the ability to offer “after hours” or exclusive booking windows as a perk for members at my medspa. Currently, there’s no built-in way to tie specific appointment availability to membership status, so I have to create workarounds with manual booking or hidden time blocks.
It would be a game-changer if I could assign certain time slots or staff hours to be visible and bookable only to clients with active memberships. This would add serious value to membership plans, helping incentivize retention while keeping standard hours for the general public.
A few ideal features for this:
• Tagging time…4 votes -
Gift Certificate Date Under Gift Cards
Can you please put the date that people have purchased the gift certificate between recipient email and source ASAP! I don't want to have to search for the date. This is good information to have when I am running GC sales.
4 votes -
2 votes
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Follow up Email/Text
To be able to send a Text/Email message after the appointment asking for review or some other feedback. Perhaps there could be an option during checkout to send follow up the next day or something. Message could be custom
6 votes -
Improve reviews!
I like the way boulevard does it in theory but no one looks at their email receipt to even click one of the happy faces, let alone leave a full review. Considering how important reviews are for service businesses, there should be a separate email AND text making it as simple as possible to leave a review. Maybe having them check their smiley face during the checkout process with an option to skip that section and then sending a follow up to leave a Facebook/google/yelp review. Either way I think it would be very valuable to give more attention and…
51 votes -
Apply Offer Codes at time of booking
It would be nice if we could add the offer code at time of booking. Apparently this happens for online purchases with promo codes, but not in-house. In-house it can only be added at checkout which means we need to create a cheat sheet of codes so they can add to notes to remember to apply it at the appointment day, leaving a lot of room for staff mistakes.
1 vote -
automatically tally up scores
Boulevard forms to have the ability to automatically calculate or tally up scores from numbered answers
1 vote -
Audio + Push notifications for messages
Include specialized settings within the contact center which will allow for audio/push notifications when a clients texts.
1 vote -
keep the day i am currently looking at when switching tabs
I don't know if anyone else is annoyed by the fact that every time I switch tabs from calendar view to front desk view it does not keep me on the day I am currently looking at. Is there a way to opt out of it always showing "Today"?
2 votes -
Membership
Where to locate memberships
2 votes -
a "link builder" section that gives you options to generate a booking link for clients
you should be able to create a specific custom link to send to clients to book. for example: create a link to all services with any provider, create a link to all services with a specific provider, create a link for specific services with a specific provider.
2 votes -
show client history as soon as you tap their name and who their service provider was.
employees should be able to see quickly and easily if they have serviced that particular client. currently the mobile app forces you to select each appointment that the client has had to see who serviced them. their main client profile page should immediately show appointment details beause that is the reason we are clicking on the clients profile the most- to view history. it should show say the date of their appointment, the type of appointment, and who it was with so that employees know if they are new to servicing them or if they are a repeat or return…
2 votes -
allow different provider for add on services
Currently our estheticians do microneedling but need a provider to do the blood draw and prepare the PRP. Currently the front desk has to go through and manually block time for the provider. It would be helpful if the system would allow one provider for the main service and a different provider for the service add on.
2 votes -
The ability to checkout people without a balance without having to use the credit card function
The ability to checkout people without a balance without having to use the credit card function or the Boulevard Duo.
2 votes -
For forms - make an option for clients to "copy last form" data when a new version or annual update is needed.
If we make changes to a form that someone already completed, allow clients to select the option to pull data from previous form for the matching fields, meaning they only have to update for revisions. This would also be helpful for annual updates. They could pull the data from last year's form, then change as needed. Giving them the "option" could help solve the privacy situation because the data wouldn't be initially visible.
4 votes -
Require new credit card to book online if existing card is expired
We have had clients book online and not input a new credit card because Boulevard had a card on file. The card on file is expired by more than 12 months. Please either delete the card on file after the expiration date, or require a new card when booking online if the card on file is expired.
547 votes -
Full dollar amount tips
This would make life way more simplified if tips had to be full dollar amounts.
11 votes -
Restrict clients from changing their names when booking a return appointment
Disallow clients the option to change their first or last name when they are already logged in and booking an appointment.
2 votes
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