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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8529 results found

  1. An example the Blvd Duo was off line and we could not take credit card payment it would have been nice to be able to send the customer an invoice of what was owed.

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  2. Allowing admin or really any staff to see inside of an appointment if service times have been edited at all. For example, If someone edits the customized service time for a provider to less time.

    2 votes

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  3. We would like packages added as a discount option perk on memberships.

    Currently, you would need to do this via offer, we would like to do this directly.

    8 votes

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  4. fix the glitch where when someones payment is zeroed out with vouchers and doesn't tip, it doesn't go through

    1 vote

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  5. The ability to export list of cancelled appointments in a microsoft excel file

    3 votes

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  6. To have the ability to have charts grouped together by services. When you have a client that gets multiple services having to go back through charts to see what you did last is very difficult.

    3 votes

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  7. I need to be able to schedule repeating appointments- daily, bi weekly, ext....

    5 votes

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    1 comment  ·  Admin →
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  8. I have an 8 hour schedule. I want to have custom slots available. For example, 12-2, 3-5, and 7-8pm. Unfortunately, the only work around is by using resources and having one set of time be from open to close 12-8, and the other to be from 12-4 without adding any additional customization.

    1 vote

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  9. The Help Chat window needs to be minimizable, since it covers everything. Currently there is only an Enlarge button or a Close button.

    4 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  10. It would be awesome if there was a separate messenger app just for messages. There could be a team group tab where it would be a group message and then you can also text clients (an option to unread messages would be great too!)

    37 votes

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  11. The photo comparison is really basic. We can’t use it like it is. We need to be able to zoom in on each photo and the it should be full screen, not the little box it is now. Also the ability to compare multiple photos at once like baseline, 1 month, 2 month, 3 month We still have to revert back to TouchMD for photos since it’s a lot better for photos.

    26 votes

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    1 comment  ·  Admin →
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  12. When pulling up client formulas via app or desktop - having the newest added formula first would be more efficient. Also, adding the actual date added to them rather than just the (I.e. 1 month ago, 3 month ago). Helps keep things organized

    1 vote

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  13. It would be great if clients were able to purchase packages through boulevard and split their payment over 2, 3 or 4 month installments. Only current option is to create a membership plan and schedule a cancellation

    14 votes

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    1 comment  ·  Admin →
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  14. Make an offer's settings and attributes stay visible when scrolling the list of Offers so the information stays available for reference when reviewing all Offers.

    4 votes

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    0 comments  ·  Other  ·  Admin →
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  15. When adding a location to an existing provider &/or when making adjustments to service customizations it would be great if the service settings could be set at the employee level instead of the location level as their assignability, pricing and timing remains the same across locations for the most part.

    4 votes

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  16. The options on blocking time on the schedule are limited. When adding a specific date range, we need a "daily" option so that it blocks off each day of that time frame. When clinicians have long vacations for example, we have to block each day separately-which seems like a waste of time when a daily option would make it so simple. Thanks!

    4 votes

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  17. Adding in a Wholesaler Feature.
    I have an acne clinic and have my own product line. I offer acne trying for estheticians and purchasing my acne line wholesale for their own acne centers. It would be fantastic if boulevard had a feature to add in whole sale accounts where I can keep track of their reseller permits, Their product purchases, NBe able to sale them 50% off products, and make these purchases tax exempt. As of right now I'm not able to tax exempt my whole sale clients which is a big problem. right now I'm just adding their current…

    3 votes

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  18. Being able to block a schedule without having to do each staff schedule separately and allowing the block to be in place for more than a year before having to go through and add the blocks again.

    4 votes

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  19. Ability to allow clients to add/remove shared members to their membership via the client portal.

    3 votes

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  20. Allow two service providers to be utilized for a service. This would allow for team services and 4 handed spa options.

    4 votes

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