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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7513 results found

  1. Keep the same machine booked for the whole appointment! We have two LHR machines and when a client is booking multiple LHR areas (i.e. bikini and underarms) it books one area with machine #1 and the other area with machine #2. The provider uses the same machine for the whole visit so it should be just one machine per client per appointment booked. That way someone else can book machine #2! And we don't have to manually edit every single visit to be with one machine...

    2 votes

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  2. Allow group bookings for more than one existing client instead of just the client making appointment. Otherwise, it creates a new profile for all guests except the client making the appointment, and client profiles have to be merged.

    2 votes

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  3. Now with memberships & packages broken out from products, would like to see a filter for these purchase in client audiences.

    3 votes

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  4. We want to reserve scheduling appointments for our front desk team. However, our Sr. Stylists may need to block their book and they cannot do that unless we allow them to create appointments as well. Can we please change this?

    1 vote

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  5. When viewing the "Cancellations" tab on boulevard, it should be easier to access the client profile from that page.

    2 votes

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  6. 2 votes

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  7. 2 votes

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  8. Looking for this feature as we have Estheticians who also work front desk. If they are assigned as an Esthetician, they will show available on the calendar even if they are working as front desk. Need to assign different job roles per day in the employee scheduler.

    2 votes

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  9. Customers need the ability to leave a different tip amount for each provider, not a generic percentage across the board.

    2 votes

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  10. We follow up with our patients the day after dermal filler as well as 5 days after treatment, 4 weeks after Kybella, 8 weeks after Sculptra, and 12 days after Botox.

    If you could create a reporting system that notifies us daily on who needs a follow-up (based on those "rules"), and we would be able to mark that patient "complete" after follow-up, that would be a game changer!

    3 votes

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  11. Ability to view account balance in the professional app

    7 votes

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  12. This would allow a business to set service prices by staff role at the business manager level and would be applied across all locations, for all staff in staff roles.

    1 vote

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  13. It would be nice to add digital forms in the client/patient "Forms and Charts" tab as needed vs only the appointment, and/or the ability to upload PDF documents into Forms and Charts.

    1 vote

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  14. This means I can pull up a client, and it will show branches of who they have referred as branches, and then break that down into additional branches of who those clients have referred. All leading back to the main client!

    1 vote

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  15. I often use a laptop and ipad to chart at work. I am unable to add forms to chart on from the laptop/desktop version of Boulevard. Would be convienent and helpful to be able to do this from both devices.

    1 vote

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  16. I need to be able to assign an offer code to certain individuals who do not have memberships. These would include VIPS per Owner, certain Friends & Family, etc.

    10 votes

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  17. We would like to see better charting options such as the ability to enlarge photo comparisons, do side by sides with a slideshow. We would also love to be able to have the charting say the product that we are charting and not just a number

    7 votes

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    Hey there! We're excited to share today's launch that partially addresses your request: you can now zoom and pan when viewing photos in gallery, comparison, and forms. Learn more in the changelog post here: https://headwayapp.co/boulevard-changelog/zoom-and-pan-when-viewing-photos-in-gallery-comparison-and-forms-313442

    Best,

    Julia

  18. Allow users to use the portal to buy gift cards for their friends and have them delivered by email, instead of applied to their own accounts

    1 vote

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  19. Right now, I have to figure out a way to get forms to clients when they sign up for a membership, and there's no decent automated workflow available for this. It is cumbersome. So instead of trying to automate it, I send the forms myself... but this is counterintuitive for someone that is actively purchasing a membership, spending the money, and then receiving a contract to sign later on - after they've already committed themselves. It needs to happen in order, in the same workflow process.

    A new membership purchase might not be caught until later on in the day…

    18 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  20. DOB is an identifier and should be easily accessible. Please make it more visible on all areas!

    2 votes

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