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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8527 results found

  1. PLEASE PLEASE PLEASE tie payment methods to providers. I would like to be able to dissect how providers are being compensated to get commissioned properly.

    1 vote

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    0 comments  ·  Reporting  ·  Admin →
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  2. Add a vital sign option as a charting segment.

    1 vote

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    0 comments  ·  Forms & Charts  ·  Admin →
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  3. After a consultation we should be able to email or text a quote to clients

    26 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  4. Hoping to have a notification created to where clients are getting notified if they're late or if their appointment time has passed. For example; If a client had an appointment at 10am, they get a notification at 10:05 they are late or 10:10 that they're appointment has passed our grace period. I feel like this would be one more point of contact in efforts to support our late or cancellation policy and prevent clients from saying they didn't know they had an appointment or didn't think they were late.

    4 votes

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  5. Provide the ability to duplicate charts so that I can create a new entry without having to re-enter all the information that remains unchanged.

    1 vote

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    0 comments  ·  Forms & Charts  ·  Admin →
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  6. Stop requiring the input of a billing zip code to charge late fees. Some clients, especially new ones, dont fill out their intake paperwork for whatever reason. This leaves the clinic unable to charge late fees without their billing zip code.

    Also, there should be a toggle to charge JUST the late fee without including tax. I want to charge $100 flat rate. In order to do so, i have to charge $92.38 to make up for the tax to get the flat rate of $100.

    2 votes

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  7. This is such an odd feature that's really annoying as well. The "send" button should be available to click without scrolling.

    3 votes

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  8. When a client is paying cash, and they do not hand out exact change, keep record on the completed order how much the client handed to us, as well as what change we owed them.

    16 votes

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    1 comment  ·  Admin →
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  9. Since we are a spa care there are customers that have memberships and some don't . we add tags to set them apart from the regular clients . but when tagging we have to enter the number of a client individually and tag them . i think it would be a cool idea if there were something in the system to filter and add all the clients at the same time and add all the same tag.

    1 vote

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  10. Currently, when an appointment is cancelled or a client is marked as a no-show, Boulevard POS handles this by applying a discount to the originally scheduled service in order to reflect the cancellation fee. For example, if a $200 service is missed and a $50 no-show fee applies, the system shows a $150 discount applied to the original $200 service, resulting in a $50 charge.

    Problem with Current Logic:
    This creates several issues:

    Misleading Revenue Reporting:

    The system shows the original service as having occurred (e.g., “Hydrafacial - $200”), when in fact the service was not delivered.

    Discounting down to…

    7 votes

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    1 comment  ·  Admin →
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  11. Allow businesses to customize the data shown in the provider performance section on the professional app.

    3 votes

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    0 comments  ·  Reporting  ·  Admin →
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  12. It would be ideal for each membership type to have the ability to auto apply their discounts when checking the client out. Example: VIP Membership clients receive 10% off injectables and 20% off skin care - having these %’s be auto applied at the time of check out would create many accidental issues with front desk staff forgetting to apply the client’s discounts and having to refund and create a new visit to check the client out again.

    5 votes

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  13. Option to grant reward earned by an existing client for referring a new client, to be applied immediately after new client completes their first appointment.

    3 votes

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  14. We currently have to use an external system to show staff their schedule one month at a time, meaning we have to create the work schedule twice so staff can see their shedule days with an easier view. Being able to let them see what days they're assigned from a calendar view would be very beneficial and time efficient.

    It also helps staff booking appointments in the future to know when everyone is available.

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  15. Ability to disable Offset on certain sales, such as package sales.

    3 votes

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  16. Essentially we sell time! It is super important for us to be able to plan and budget knowing how many hours have already been reserved in an upcoming time period versus how many hours are available. This information is critical for us to track our growth and plan for the upcoming month with budgeting as a team based salon!

    3 votes

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  17. Offers - Limit the amount of (ie: valid for 30 days) time an offer can be used after it was received. If we get a new client and want them to share a code to get their friends to come in, I don't want them to be able to hand out the code forever. I want the client's code to expire after a certain time frame.

    1 vote

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  18. Include specialized settings within the contact center which will allow for audio/push notifications when a clients texts.

    3 votes

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  19. A messaging system for providers and employees to quickly alert each other of patient concerns or questions. Most EMR's have this and it is essential for . interoffice communication as well as documentation of patient care,

    5 votes

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    0 comments  ·  Other  ·  Admin →
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  20. Enable membership account credit to be renewed monthly, letting members bank the membership dollar amount

    1 vote

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