7511 results found
-
Team Transparency
It would be great to have a way to know who checked out or scheduled a guest without having to log in and out of boulevard. Maybe a pin code for each person that they enter upon confirming the booking or hitting checkout.
1 vote -
List a date on "in progress" forms and charts under the forms and charts tab in clients profiles
It would be nice to know what appointment the "in progress" chart belongs to.
1 vote -
Make services disabled for Online Booking visible in the self-booking overlay
We would like services that are not Bookable Online to still appear in our self-booking overlay so that clients can see all available service options. In the description of the disabled services, we would just note that they must call the salon to book. We've had a lot of appointments booked incorrectly because clients don't see the service they are wanting as an option.
1 vote -
Online Booking - Make it clear card is for holding reservation
a lot of our online booking clients assume they have already paid for their services when booking online because they can add tip and input CC details. Many are confused because there is not a message saying that it is only holding the reservation for the appointment. Can there be a statement saying no charge is complete until day of service?
230 votes -
message center auto attendant links back to client portal
You built two beautiful things....now pls connect them. The client portal is fantastic, and so is the new attendant. The auto attendant should have the ability to have a prebuilt link in there that says, "we are away from our desk but did you know you can self-serve many issues through the client portal (insert link)"
We alllllll want to do less work. Help us teach people how to do it for us.
2 votes -
Priority scheduling
Ability to "prioritize" calendar availability based on membership tier or VIP clientele
3 votes -
gift certificates marketing filter
There is no marketing filter for gift certificates. Who is most likely to buy one? The person who last bought one. Right now we have 8k people in there with no appointments- some are gift cert buyers, some canceled....its really hard to tell who is who. We tried to hand tag it and it was a massive protect. We just need a gift certificate filter to reach those people and re-market to them.
It would also just be super helpful to know who received a gift cert. Its really hard to tell and we do sometimes use a gift cert…3 votes -
Make pricing easier to see
Currently you cant see the prices of services easily at all when booking. It does not show you the price of the appointment until you are almost done booking it. I would like to be able to easily see all prices for different artists while I am on the phone with a client. Right now I have to basically book it to be able to tell them the price.
29 votes -
Require Internal Notes at Booking
Leviticus would like the option to require internal notes to be input at the time of booking from the dashboard.
1 vote -
remove reason for cancellation
I do not want to be required to select a reason for cancelling the appointment when cancelling - it makes the process take too long.
1 vote -
1 vote
-
Email marketing call to action text button option
Small addition, but it would be amazing if there was an option to put a call to action button where the client can text us. There's just call/email/visit website.
6 votes -
A comp button when not charging a client for a service. It's frustrating to have to "check out with card" even when the balance is zero.
If we are not charging a client for a service it would be nice to have a "Comp" button instead of having to go through the whole "check out" process as if we are using a card as that's the only option. I also am unable to check out a client from home without the Duo even if they have a $0 balance.
2 votes -
Report for offers applied to booked appointments
Ability to run a report on offers applied to booked appointments.
2 votes -
Need a way to schedule clinic shutdowns and LUNCH
you need a way to book lunch breaks easily, ongoing. the 52 week limit on ongoing repeated blocks is frustrating- should not have to remember to reset it every 52 weeks. Lunch breaks are pretty standard necessity in a schedule!!
Also- it allows an opportunity for online scheduling to sneak through before you reset it )=Also an easier holiday feature to block would be nice
6 votes -
Number counter for mark ups
Would be great to have a number counter on mark ups screen. As a med spa that does a high quantity of neurotoxin, having a counter to double check units w/b very helpful. I understand this number would not be connected to inventory or front desk check out (which w/b ideal), having a counting system would also help prevent lost revenue.
12 votes -
1 vote
-
when having guest appointments, allow for account credit application to be smoother
we currently have to manually move account credit between two guests who want to pay seperately but booked together. there is no easy way to transfer their deposit and we must manually do it on our end, hit refresh multiple times and do a lot math
5 votes -
Separate batches for inventory
There needs to be a way to include multiple batches for product inventory. For example I often have 2 batches of neurotoxins and fillers at a time with different LOT numbers and expiration dates. There also needs to be a more efficient way to track product expiration.
3 votes -
Please allow for SORTING by date or name in the REPORTS folders
reports are sorted into FOLDERS but there is no way to sort them inside these folders, and what's more, there is no order to HOW they are sorted now.
can this be addressed???
would it be hard to at LEAST make this alphabetical by default????seems like such a simple thing and complete counterintuitive
1 vote
- Don't see your idea?