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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8527 results found

  1. We would like compatibility with other identity providers (IdP) other than Okta for Single Sign On (SSO) capabilities.

    The use case would be for businesses that wish to streamline employee access to respective applications and systems. For example, in addition to Boulevard I use Microsoft 365/Entra ID and rippling for authentication. It would be nice to have everything connect to this IdP or Okta.

    It would also be great in having SCIM in conjunction with SSO for automation of user provisioning and offboarding would be greatly beneficial as well.

    1 vote

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  2. The options on blocking time on the schedule are limited. When adding a specific date range, we need a "daily" option so that it blocks off each day of that time frame. When clinicians have long vacations for example, we have to block each day separately-which seems like a waste of time when a daily option would make it so simple. Thanks!

    6 votes

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  3. Ability to add in checkboxes for individual portions of membership agreements to collect acknowledgement.

    2 votes

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  4. Many users need the ability to upload and view files, however most users should not be able to make any edits such as delete them.

    2 votes

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  5. Ideally, there could be scheduling rules for service types, which are set based on dependency of prep time.

    1 vote

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  6. Allow for a google map link to be added to text messages

    2 votes

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  7. Need to be able to block of time on resource calendar for specific devices. When a device is in repair or maintenance it cannot be booked.

    4 votes

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  8. An option to upgrade (add on a product) at gift card checkout. Sell a gift card online and allow a pop up to add on "gratiuty/tip" on the gift card.

    4 votes

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  9. When a client no shows, they have to submit a deposit before they can book another appointment.

    36 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  10. I really like the Precision Booking system—it keeps the schedule organized and easy to manage. The only tweak I’d suggest is adding the word “Book” or “Book Here” directly on the Appointment Book in the time slots where appointments should be scheduled.

    Right now, the schedule looks very open until appointments are actually placed, and sometimes the correct booking pattern isn’t followed. Adding these key words would give Guest Relations a clear visual cue, helping them see the right times to book without accidentally placing appointments outside the intended structure.

    4 votes

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  11. Need a notification on schedule when forms need review. or even a report of what needs review

    7 votes

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  12. When blocking time on schedule, the existing area to block is antiquated. Either have a dropdown or an hour and minute section AND have an option to select ALL DAY.

    2 votes

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  13. Boulevard does not allow memberships (including recurring membership renewal charges) to be assigned to a specific provider. This prevents accurate provider production tracking and reporting.

    Membership charges are processed through the membership billing system and apply directly to the business, but there is no way to attribute those charges to an individual provider.

    Requested Enhancement

    Add the ability to assign a provider to a membership so that both:
    • the initial membership purchase, and
    • all recurring membership renewal charges
    Functional Requirements
    1. Provider Assignment Field
    • Add a required or optional provider attribution field on each membership record.
    •…

    1 vote

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    0 comments  ·  Reporting  ·  Admin →
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  14. instead of the provider text coming in the second the patient puts in their phone number, send the text when they are finished filling out any and all forms

    6 votes

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  15. As a spa, we are constantly looking for ways to cut costs or optimize time. there should be a report for appointment cancellations that is customizable by day/time type of apt, and how much money was lost due to the cancellation. this helps us determine what clients cancel the most, and what our reschedule/cancel fee should be. this is not new technology, many other booking sites offer much better reports than this.

    7 votes

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  16. Ability to set a specific time for when automated campaign and blast emails and texts are sent out to clients. Ideally, these would be based on location time zones for clients receiving the messages.

    2 votes

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  17. After a consultation, I may have suggested a few treatments for the patient. They often want a written copy of these suggestions with the individual pricing and total. Would love a way to send a quote without making a fake appt/invoice.

    11 votes

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  18. When we send out blast campaigns via text or email it would be nice to see the names of the people who clicked on our ad and not just the number of people who interacted so that we can effectively market towards those people.

    7 votes

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    1 comment  ·  Admin →
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  19. I really like BLVD so far, but a lot of the users on this platform are providing medical treatments and the charting system should reflect that. I want to be able to have lab results integrated, as well as a way to chart a visit of any kind without having to make a form. Ive never had to make forms with other systems. BLVD should include a more medical/professional charting system.

    23 votes

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  20. Accurate Inventory Reporting.
    I find it completly unprofessional of Boulevard to not offer report that shows inventory on past dates and ranges. This is a critical part of auditing a business and financial tracking. This needs to addressed.

    5 votes

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    1 comment  ·  Admin →
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