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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7195 results found

  1. On the history tab where we put our comments/notes for the visit, after so many visits they disappear and we are unable to look back at those notes.
    Maybe add a next page button so we can still have record of all appt notes.

    2 votes

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  2. I would love to see us collect more data, I want to be able to mark client details fields as mandatory - this would also allow us to build better audiences. For example First Name, Last Name is mandatory but also we want to make birthdays, phone numbers and emails so that patients can be contacted for reminders or marketing etc.

    I need this to hold my staff responsible for collecting it as well.

    2 votes

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  3. Have an ongoing injectables table record and laser record, that is documented but then it automatically pulls forward to the newest injectable and new laser record. So, when opening the new treatment record, you can scroll down and see the ongoing history of the treatment dates and details in the same document (units of botox, laser settings etc) without toggling back and forth and in and out of multiple records to find out the last time a patient did a specific treatment, or what the settings were in past treaments etc.

    If instead it is all together in that one…

    6 votes

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  4. In history, it should just show the entire details of the order to avoid the constant back and forth when wanting to see more details. Or at least have Order history and APPT history separately

    14 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  5. This would allow for splitting of commissions on products and/or services.

    • Potentially: if we build out the ability to assign multiple sellers in the checkout window we’ll be able to pass that data down to the Compensation App accordingly
    1 vote

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  6. It would be nice to have clients sign once and apply to all consents for that appointment.

    1 vote

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  7. As a growing medical spa, the amount of time spent having to export data, then do our own calculations, to figure out commissions is unacceptable for the amount of $$ we are spending for this platform. This will only get worse with more employees. Why is there not an option for the business service charge (or CTC) to be taken out of our "add on" services such as Botox and Fillers? We give a commission percentage to our staff after the Cost to Company is removed from the total cost on top of their hourly (because CTC is extremely high).…

    1 vote

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  8. Would love if you could just add one photo block for before and one for after and fit more than one photo on it. Instead of needing multiple photo blocks, it would help documentation look cleaner and I could have all I need in one spot rather than lots of scrolling.

    1 vote

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  9. Our practice has (4) of the latest iPad Pros and (3) duos. They are constantly disconnecting/unpairing from the duo and/or unliking from the BLVD software. This is extremely frustrating. These iPads are dedicated to BLVD use and I've tried everything to keep them from doing this. I'm actually quite surprised there aren't more complaints. Please fix this! Before BLVD we had Square and their POS systems is leaps and bounds above BLVD. I can count on one hand how many times the system disconnected. With BLVD at least one of the connections goes down daily. Personally I would prefer a…

    60 votes

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    In Progress  ·  3 comments  ·  Admin →
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  10. Report that shows only memberships that were purchased online.

    4 votes

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  11. Right now only Reports has the option to give certain individuals access to view if they do not have it. I would love to see this on summaries as well, so that certain reports can be viewed and printed by eligible staff members, while other summaries owners don't want employees to be seen can be hidden. I would love to print the Daily Summary so I can see the payment methods and make sure the receipts add up to the report, while still hiding the Commission Summary for example.

    4 votes

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  12. Ability to set up an alert to a specific email address when a new appointment is booked by a certain client. The use case is for location managers to receive an advanced alert when a VIP client books an appointment to prepare their staff and salon.

    1 vote

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  13. Kate Somerville would like to see the gift card liability report in PST vs UTC, or have the option to change this.

    1 vote

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  14. Our nail salon needs services to happen simultaneously so people can get their manicures and pedicures at the same time instead of back to back. The only way for clients to book this way online is through the Group appointment link, however since it is only themselves it’s not obvious enough and they book an individual appointment. Please allow us to change “group” to “multiple” and it should help this issue significantly!

    1 vote

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  15. It would be awesome if we could set branding preferences for marketing (brand fonts, colors, etc.) and have them saved rather than having to change each thing every time we want to send out an email.

    6 votes

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  16. Make Charts non-visible to admins due to HIPPA

    3 votes

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  17. Many client end up tipping assistant 5 cent instead of 5 dollars because they need to add 2 zeros. Could add an option for 3 different dollars amounts for assistant like, 5 $ 10$ or 20$ and custom amount.

    1 vote

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  18. The blue banner about returning clients logging in doesn't add very well to the booking overlay's design and I wish this could be in a different color/layout or allowed to customize.

    5 votes

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  19. Separate the ability to add/modify: service, products, service date & time, etc.

    2 votes

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  20. A message was added to an appointment and as overlooked and client thought they were ignored. Would like notifications to the provider when an appointment message is left during online booking

    5 votes

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