7705 results found
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Client reviews available to individual service providers
With our previous software, service providers were able to view their client's reviews from their app. We miss this feature and it is time consuming to share the reviews from the main spa email.
1 vote -
Business service charge change needed
for salons we need the option to business service charge per oz and link it to the product for inventory. Thank you!
1 vote -
The ability to 'like' or 'love' a text message.
Would love to be able to give a thumbs up to a client text so they know we have read the message or whatever instead of having to respond back
27 votes -
Appointment Auto-Duration
When appointments are scheduled and you have modified the time durations, it's very frustrating that if you adjust times or clinician, it changes the appointment duration back to the default, so you have to go back and correct it again. UGH!
1 vote -
Make it possible from front desk view for receptionist to resend paperwork
Our front office calls all the new consults for the week and explains the new client intake with them. It would be nice if they had an option from the "forms and charts" section to resend paperwork if needed.
1 vote -
Privilege Group settings to allow staff to view and edit client data but not delete
Allow staff to view and create notes, edit client information, fill out forms, but not able to delete any information,
3 votes -
Adding Tipping to Gift Cards and Vouchers
Would be great if client had to process gift cards and vouchers on their own screen on the iPad where they could add a tip so we don't have to ask them.
9 votes -
Product Quantity Adjustments Summary - "Return" reason drilldown with transaction details
It would be extremely helpful if clicking on the “Returns” count for a product would open a detailed view showing exactly which transactions were returned for that timeframe.
1 vote -
Reminder to Book for Separate Services
Every service has different timelines for returning for treatment (Tox: 3-4 months, Microneedling: 4-6 weeks, Filler: 6 months to a year). Please allow us to set up reminders for individual services based on tags.
6 votes -
hipaa
Boulevard App for phone should have a lock on the app itself to open to ensure patient confidentiality.
2 votes -
Late cancel/no show email
When a client is marked as late cancel or no show (specifically no show) the email they receive should read something along the lines of “we missed you today!” Etc versus the standard “your appointment has been cancelled.” The email should also include something about “fees will apply due to the last minute cancel/no show… see cancellation policy here” etc
785 votes -
Product out of stock alert while checking out
When a product has 0 in inventory, it still lets you sell it with no alert that it's out of stock. It would be nice if while checking a patient out, it still lets you sell the product, but will give you an alert that 1. the product is getting low and 2. the product is out of stock.
4 votes -
We have to use external platform as a funnel for gathering new clients by offering an incentive for joining our newsletter from our website.
We have to use external platform as a funnel for gathering new clients by offering an incentive for joining our newsletter from our website. Currently BLVD only takes in new clients if they book a treatment/service. Is there a way to gather more marketing funnels.
2 votes -
Help us get rid of needing to use MailChimp. Please add a feature for collecting new client prospects through our website
We have to use external platform as a funnel for gathering new clients by offering an incentive for joining our newsletter from our website. Currently BLVD only takes in new clients if they book a treatment/service. Is there a way to gather more marketing funnels.
2 votes -
After client check out shrink the appointment blocking if shorter than originally booked
If a service is scheduled for 2 hrs. and it only takes 1 1/2 hours, upon check out the appointment should shrink up and leave a gap. I am trying to coach employees that overbook time how they could get in other services and are wasting time and utilization of their day.
1 vote -
Show providers more client information (pronouns, notes)
Our providers are currently unable to see client pronouns in their mobile boulevard app. They also can't see scheduling alerts, or any client profile notes (they can only view appointment/internal notes). We need pronouns to be available at a glance, and for other notes to be viewable when entering the profile.
4 votes -
Staff-Only Reminder Feature
Staff-only reminder feature to our patient scheduling system. This would allow us to set internal reminders—visible only to staff—to track tasks like follow-ups and special patient instructions.
6 votes -
TouchMD or Similar Integration
I get that Boulevard is trying to transition into the Medical Spa world, but the treatment records just aren't up to speed for that. As Medspa's are now transitioning to wellness the medical bar is getting even higher.
It doesn't have to be TouchMD but some high-end medical charting system that is recognized and accepted in the space.
6 votes -
I would like to see ability for merchant accounts (independent contractors) to be able to automatically pay rent through ACH.
I would like to see ability for merchant accounts (independent contractors) to be able to automatically pay rent through ACH. Right now I have to create a membership as their direct payment method using their credit card and they are charged a fee and I am charged a fee so I don't receive the full rent amount.
2 votes -
Forms and charts
- Forms should be able to be copied and turned into a chart and vs versa so you don't have to start from scratch if you want to change it!
- Also on both forms and charts, common fields should be automatically populated! Fields that should come up automatically include patient name, date of birth, today's date. It's a hassle to fill these out each time! Even the provider's name should come up.
- When the patient fills out the form with their personal information, it should update their profile (with birthday, allergies, etc.)
2 votes
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