7705 results found
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clients have multiple services and paying for multiple people they want to confirm the bill before paying on the DUO
on the DUO have the list of the services person is paying for so they can confirm the check out is correct before putting their card in
1 vote -
Booking Widget
Hi, the online booking widget should just start with the options:
"Book,"
"Shop,"
"Memberships,"
"Gift Card,"instead of:
"Individual Appointment,"
"Packages,"
"Memberships,"
"Gift Card."Packages should be a subcategory after Shop. Since the change, I now have single treatments under packages and if I separate them it will be hard to nagivate and find what you want.
Or give the option of customizing the flow.
7 votes -
STOP INCLUDING "TEXT NO PROMOS" IN THE TEXT BLASTS
STOP INCLUDING "TEXT NO PROMOS" IN THE TEXT BLASTS. It is not legally required to be there every time. I had a bunch of unsubscribes, even from our regular clients and text users! As they pressed stop they now are not getting texts at all from us. I should have the option to exclude this.
13 votes -
Product set orders
It would be great to be able to create essentially an "order set" when we have a typical group of products we sell as a package that we can edit. Like if I type in "pre-treatment kit" it automatically adds all the products contained in that kit to checkout. But the ability to edit once they're added is helpful in case, say, I swap out one cleanser for another.
1 vote -
Award referral credit based on number of clients, rather than orders
Currently, referral credit is awarded based on individual orders so if two clients are combined into one order, the referring client will only receive credit for one client. Clients should receive credit for all clients, regardless of if the new clients appointments were combined into one order.
1 vote -
Membership Changes
Membership changes like day of monthly renewal or changes to type of membership plan should be an edit option rather than having to cancel current membership and then resign patient up for new plan all over again.
2 votes -
remove transition time when 2 appointments booked by same client
When Booking the same client for two services with the same service provider, the transition time between the two services should be removed.
12 votes -
Don't make me re-type phone number when saving new client in messages
If I type in a phone number to text in messages and I need to create a new profile from there, it shows all new fields as blank including phone number. Makes no sense to type a phone number to create a new client just to re-type it. Or if a new number texts us, I usually have to write the phone number down to be able to save all their info. Please don't make things this difficult as our time is precious as a receptionist.
6 votes -
Ability to adjust pricing for already scheduled appointments
When adjusting for a price increase or even just changning the pricing for a specific client, the ability to have that price change reflected in their already scheduled appointments instead of having to manually change each one would be great. We currently have hundreds of appointments a day and are booked out for the year with our standing appointments and this is VERY important feature.
5 votes -
Record reason for voiding a voucher
Require a reason to be entered when voiding a voucher on a client profile. These should be reportable too.
5 votes -
mportant Setup Note: Don't go through the standard dedicated phone number creation process in your dashboard, as this would create a new num
On the administrative side under Manage Business- Forms and Charts it would be nice if I could have my Forms and Charts alphabetized. If we drag-and-drop functionality for reordering forms and charts. Please
1 vote -
Add-On integrated into the appointment vs. another 15 minute spot
It would be great if add-on's could be shown on the appointment it's attached to vs. adding an extra 15 mins on the schedule. Even when the add on is marked as no extra time, it still blocks the next 15 mins on the schedule. An icon like a + or something to that effect is all that's needed.
1 vote -
Allow customers to type "C" to confirm their appointment through text
Please allow customers to type "C" to confirm their appointment in addition to "yes" and all the other responses you accept.
Boulevard does a great job of accepting all kinds of responses from customers.
According to Billie the AI chat bot, the system accepts these confirmation responses: y, ya, yas, ye, yep, yes, yu, yus, yuss, yass, yess, yep, yup, sure, sure thing, see you, see you then, excited, so excited, and confirm.
However we also have customers typing in "C" to confirm since other booking systems work that way. Allowing this as a response to confirm their appointment would…
1 vote -
Pop up notes
Please make an easier way to draw attention to a note. Like a sticky note or post it that can be attached to an individual patient document or chart. Bonus if you can tag staff members to direct attention to the note
2 votes -
being able to add an attachment to send to the client in messages
being able to add an attachment to send to the client in messages to send the pre care instructions before their scheduled apt
10 votes -
Routing Slip
A routing/travel slip for each appointment of the day, that has pertinent patient info like scheduled service, consents, allergies, credits, recent appointment history, etc. Providers can make notes on there to bring to front desk for checkout.
1 vote -
Calendar Colors
The ability to set service colors but ALSO staff colors. For example, we are a hybrid salon that offers commission and booth rental. I want to be able to keep services the color they are for the rest of my staff but it would be nice to be able to have an override that greys out the booth renters so it's easier to differentiate on the calendar.
1 vote -
Editable verbiage in the membership cancellation popups in the Client Portal
Ability to change the language used in the pop up windows when a client chooses to cancel their membership via the Client Profile
1 vote -
"Deactivate/Reactivate Employees" as its own privilege setting outside of Business Manager
Currently, only "Business Manager" or Admin user groups can deactivate/reactivate employee profiles.
It would help streamline operations to allow non-Admins to perform this function while not needing to have access to ALL Business Manager privileges.1 vote -
make reports customizeable to last name, first name format
It is crazy to m that there is NO WAY to make a report such as the detailed line item report sortable to last name, first name format. This is a CRITICAL element to any business report. PLEASE update that ASAP.
(also please make it where on that report we can ditch the hug transaction id column- its unnecessary in a lot of our report needs and you wont let us remove that as a column when we wish) TY hope you guys do this update soon!!!1 vote
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