7503 results found
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Client availability to see before and after photos
We need a feature to allow clients to see their photos in their portal. Clients like to see and track their progress this would be nice, so that they can view this without coming into office to see these.
6 votes -
2 votes
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Add an option to adding services at check out called "add time"
The new feature to add a service at checkout is great, however there should be an option to "add time" with the service because without doing so it is negatively impacting someones utilization which is a key KPI in evaluating providers and their success within a business and its profitability.
Perhaps you can add the option to "add time with this service" as well for those of us who need it without having to leave the screen and add the service in to the appointment the regular way which would ensure that time is added and utilization is optimized. Otherwise,…3 votes -
Add built -in feature to suggest add ons/upgrades when the client checks in
Currently, Boulevard doesn't have a built-in feature to suggest upgrades or add-ons specifically at check-in. However, this is a missed opportunity. The system already suggests add ons when the client is booking an appointment online. So when the client checks in, the system should be able to ask the client if she would like to add any add on services associated with her appt since these are already in the system. This is another opportunity to upsell and generate higher ticket revenue. Please add this right away. Not all clients book online, some call or walk in. This will help…
4 votes -
Have a better history log for client profiles
If a guest makes a profile online and adds themselves to our waitlist but then cancels, that does not show up on their profile and now we're left wondering why the guest has a profile if they've never been here. Please add all history to client profiles, even if it shows as "canceled"
6 votes -
Not allowing deleting of other service providers notes. Only original provider that charted is permitted to delete.
Since multiple providers have access to same charts, need to have password or pin to allow deleting someone else’s charted notes. Too easy to delete notes.
6 votes -
Inventory Input and Unit Cost Adjustment
Our accountant has raised some concerns regarding the way we input products into inventory, specifically when it comes to adjusting the unit cost for the price at which items were actually purchased.
For example, we sometimes purchase neurotoxin at a discounted price during sales, or on occasion, we receive it for free. However, when inputting this into the product inventory, the unit cost is automatically set to a general price, which doesn’t reflect the actual discounted or zero cost we've paid. As a result, our accountant is concerned that it appears we have a lot more inventory on hand than…
4 votes -
Client accounts linked to phone number, not only email address
A lot of patients schedule an appointment with a different email address, and it creates a new profile even though the phone number is the same. I wish the system would recognize that the phone number is already in the system and confirm with the patient whether or not they are new so that we don't have to merge client profiles as often.
28 votes -
BOLD TEXT IN MESSAGES
I want to be able to bold text to emphasize things in messaging or also colors.
3 votes -
Alert on Check In Screen for Late Client
It would be extremely helpful to have an option to set a specified limit (10, 15, 20 min etc.) in which we cannot take a client if they are late, and if that client checks themselves in after they enter their information a pop up comes up and alerts them that they are x amount of minutes late and need to see the front desk.
3 votes -
Multiple discounts in a single offer
Ability to set multiple discount percentages or dollars off for different service, products, packages, memberships, and/or gift cards, while only needing to enter a single offer code
1 vote -
Shadow login for managers and staff
Ability for a person with Manage Business permissions to shadow login as a staff member and see how the dashboard looks from their perspective.
1 vote -
simplfy checkout
Reverse the recent updates for the checkout process, it has got infinitely more complicated especially with price and service adjustments.
3 votes -
Group membership discount
Option to sell a number of memberships to a large buyer (eg. university, corporate partner, etc.)
1 vote -
Is there a way that I can allow my clients to book hair cut clean ups or dustings only inbetween cuts.. Like after they have a hair cut .
what I wanted is to allow my clients to book a dusting or barber clean up in between their regular appointments. Whats happening is everyone is just booking for clean ups and not actual hair cuts. Is there a way that the app will only allow them to book the clean up haircuts after they have a hair cut? and to then allow to book another clean up they will have to have another hair cut?
1 vote -
Allow a service to show up differently for online booking and for booking internally
We book out according to time spent and not what type of service the client wants. We would like to allow a service to show up differently for online booking and for booking internally. Example would be
Online service name: Haircut ... will show up as
Internal schedule: Tech 31 vote -
Client forms for membership pause or cancellation request
Forms for cancelling or pausing membership
3 votes -
Improve Clarity at Checkout: Rewording the iPad Prompt
Idea:
To avoid confusion at checkout, it is proposed that the iPad, which is solely used to check out clients, should display a more intuitive message. Currently, the "Check In" prompt leads clients to believe they need to check in rather than check out. A simple rewording could significantly improve user experience and streamline the process. Suggested alternative messages include:
"Complete Checkout"
"Finalize Your Purchase"
"Proceed to Payment"
"Finish Your Transaction"This change would help clients easily distinguish between the check-in and check-out process, reducing confusion and making the transaction smoother.
6 votes -
Offer code rules
I am not happy with the update. Clients should not be able to book a service with an offer code after the offer is no longer applicable. This leads to upset clients and having to explain to them that just because it was booked that way, does not mean it is applicable.
1 vote -
Permission: Modify membership sharing
Permission toggle for adding shared members to a membership
2 votes
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