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7705 results found

  1. It makes no sense to include tips in net sales if your team members receive their tips or a portion of their tips. That is not revenue - it's tips (totally separate). Why isn't it possible to remove this through a simple filter?

    I've spoken to multiple team members (chat, chatbot, tier 1, and tier 2) and no one could understand or explain how this misleads the numbers. I was told it was a "simple configuration issue" and pushed off to the next person - only to waste an hour of my time trying to explain that a sale is…

    2 votes

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    1 comment  ·  Admin →
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  2. The ability to change the frequency of perks separate from the membership frequency. For instance, I want the patient to be build monthly for a year long membership and have a perk added to their account every 3 months.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  3. Can you please edit the charting to allow one drop box for multiple photos? Zenoti offered this feature so we could add as many photos as needed on the chart.

    1 vote

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    0 comments  ·  Forms & Charts  ·  Admin →
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  4. We are unable to provide service pricing due to the variance of providers rates. This creates a problem as BLVD isn't prompted to collect credit card information to remain on file for No-Shows/ Cancellations.

    1 vote

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  5. Ability to sort Reports by 'created on' date or 'created by'

    3 votes

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  6. Referral Program: It would be nice if we could set up different referral programs for different stylist. That way some stylist get to choose if they want to run a special or not.

    3 votes

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  7. preventing providers from taking clients back prior to receiving required documents for service

    4 votes

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  8. Be able to edit service duration at checkout if the service is changed at checkout. We want to be able to track service provider's utilization, but can't if the duration changes to 0h0m at checkout.

    2 votes

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  9. Delete client profile after a client has passed away. That way there is no chance of accidently using this profile in the future if someone has a similar name.

    16 votes

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  10. format the hourly employees clocked hours with their pay structure for faster and easier payroll reports

    14 votes

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  11. If there's someone who reschedules the appointment or adds a note to the appointment, it would be good to see who made that change or added the note.

    4 votes

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  12. Running Promotional Gift Cards, being able to set discounts based on a certain amount and higher.

    6 votes

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  13. Be able to search through messages for a phone number or client to pull up text history easier

    5 votes

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  14. Please allow for us to require provider selection when selling product in the register. It's hard to remember to do this at checkout and we're having to manually adjust sales to properly award product commission.

    1 vote

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  15. Right now, selecting an appointment time with a specific staff id from the API automatically sets the preferred staff on the appointment (heart icon). Right now there is no way to control with the API whether this is set or unset at the appointment level. At the very least, please provide a way to unset this "preferred staff" flag on an appointment from the API. Better even would be to allow to set this as a flag when we book an appointment so we don't have to unset it later.

    See dev support ticket DS-2792 for more information.

    1 vote

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  16. We need the ability to set dynamic pricing for individual stylists or service providers within a single profile. For example, if a stylist named Jane offers a haircut, we want to be able to assign both a regular price and a premium price that automatically applies during high-demand times (like weekends, early mornings at 5 AM, or late-night appointments).

    We also need the flexibility to customize these high-demand times per stylist, as one stylist’s peak hours may be different from another's. For example, Jane’s premium pricing might apply on weekends, while Jack’s could apply on weekday evenings.

    Currently, we’re using…

    4 votes

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  17. We collect deposits for my PMU business, and it would be incredible if account credits from deposits had an adjustable expiration period that triggers when the subsequent appointment is canceled.

    For example, someone pays a $50 deposit, and our cancellation policy is 48 hours. If they cancel within the 48 hours, in order to hold the client accountable, there would be a 30-day window where the $50 in credits have to be used before another $50 deposit is required to book a new appointment.

    This would protect my artist as well as myself.

    3 votes

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    1 comment  ·  Admin →
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  18. having gratuity option even if the ct is using their account credit for payment.

    3 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  19. The female request tag should be a different color, preferably pink since its universally recognized as a "girl" color and would make it easier to read since we work in a fast paced environment and every second counts. We have to keep going into the service to read whether its male or female request when the color change would be read without having to even click on the appt.

    2 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  20. On the automated campaigns, I would like to see a list of who all received a text, who booked and what they purchased.

    9 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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