8519 results found
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please remove the $500 limit on gift card. It does not make sense. Med spa services are often in thousands of dollars.
Remove the gift card limit. Allow the practice to set their own amount. Thank you!
2 votes -
Ability to turn on/off services or products that qualify for rewards points.
Having the ability to turn services or products on and off that qualify for rewards points is really important, especially in the medical space, where rewards for medications can't be given.
3 votes -
Chart formatting when printing or downloading
It is much needed that the free text in the paragraph charting to maintain the format it was written in when sending to print or downloading to send. All of the enter/returned lined merge together. It is imperative for our medical charts to have the enters/returns as it was written by the provider when downloading or printing.
4 votes -
Audit Log: Specific Staff Profile Updates
it would bbe helpful to be able to audit changes to specific fields within the staff profile, such as:
- who changed staff role and when
- who changed "bookable online" and when
- who changed service assignments1 vote -
I would like to see tracking of how and when patients are confirming their appointments. If patient is confirming via email I need that info
TRACKING OF PATIENT APPOINTMENT-ALL ASPECTS OF IT INCLUDING ONLINE BOOKINGS, CANCELLING, RESCHEDULING, CONFIRMING, CHECKING IN/OUT-ALL OF IT NEEDS TO BE ACCESSIBLE TO ADMIN. I DO NOT WISH TO GO THROUGH ENGINEERS TO BE ABLE TO OBTAIN THIS INFORMATION. AS A PRACTICE IT IS VERY DISTRUPTIVE, TIME CONSUMING AND A FINANCIAL HIT WHEN WE DO NOT HAVE THIS INFORMATION READILY AVAILABLE TO US. PLEASE SEE CONVO WITH MEGAN ON 3/16/26 FOR REFERENCE. WE WOULD LIKE A SOLUTION TO THIS PROBLEM ASAP
1 vote -
lock in the divider when editing charts and forms
have the divider prevent other boxes and inputs from creeping up to the top/above the divider when shifting things around or adding new boxes
2 votes -
More appointment colors
Would love to have more appointment color options.
2 votes -
Receipts / Cost of Packages on a Booking
Don't include costs of packages on a booking or receipt. It is confusing to clients. They know they already bought a package and to see the "value" of their service is confusing because they think they are getting charged again. We just on-boarded and I am being bombarded with nasty emails from clients to confirm they were not charged again.
2 votes -
when you change an appointment type , the system should update any resources attached
When you change an appointment type , the system should update any resources attached.
The appointment stays linked to the resources associated with the other appointment type. This can cause double booking of a device.3 votes -
Standing appointment
When creating a repeating or standing appointment, it would be extremely helpful if the system displayed a preview list of all the upcoming dates that will be scheduled.
I’ve used another scheduling software that included this feature, and it made a big difference in preventing conflicts. Being able to see all future appointment dates in advance allows you to immediately spot if any fall on holidays or planned vacations. You could then easily adjust the frequency, modify a single appointment, or set an earlier end date before finalizing — instead of having to go back later and make multiple edits.
4 votes -
Inventory depletion based on appt type. Every IV infusion I do should deplete 1 IV bag, co-band, alcohol swab, etc.
We should be able to have inventory depleted per appointment type. Every IV infusion I do should deplete 1 IV bag, co-band, alcohol swab, etc. The client should not be able to remove that modifier at checkout because it would mess up my inventory count.
6 votes -
before and after photos
Be able to have an ADD photo button to the Before/After photos. Sometimes you have more than 3 for each and it would be more convenient to add photos vs. adding a whole new chart.
2 votes -
Clients creating new profiles when they online book, but are already a current client
Clients are creating New Profiles or New Accounts when they online book instead of using their current accounts already in the system. There should be an alert when they enter their phone number OR email that an account ALREADY EXSITS with that information. Clients will make a new account and then we have to find their existing one at their appointment and merge, which doesn't always get done and is frustrating. Phone numbers should only be allowed to be on ONE ACCOUNT!
2 votes -
ability to add forms to clients profile
at our med spa we have products for sale that require consent forms. this would be much easier if we could add a consent form, or any form to a clients profile WITHOUT having to schedule them an appointment. our schedules are watched by the company that owns us, so our schedules need to be as accurate as possible.
4 votes -
When selecting employees "is working" that it only shows the employees on those days. This should vary by day and not have all employees.
When wanting to see just staff that is working for the week by selecting "is working" I do not want to see all of the staff on each day if they are not working that day but do work a day that week. This is visually challenging and not user friendly when trying to schedule patients.
2 votes -
Ability to create spending requirements for Offers
Ability to set an offer to require a client to spend a certain amount or purchase a certain quantity of a specific product, from a list of products, or from a particular brand to unlock a percentage off, receive a free product, or get a dollar discount. Eg. Spend X, Get Y promotions.
5 votes -
Customized post-appointment notifications
Ability to create customized poat-appointment client notifications or edit the ones that are already made. Rating appointments through Boulevard is not as helpful as Google/Yelp reviews and few patients will review a business twice through texts.
3 votes -
Ability to add a note to products in checkout
It would be helpful to be able to add notes to products and services that would show up on the receipt. For example, if a misc item is rung up, we need to be able to make a note about what it is.
3 votes -
Dynamic Package Pricing
Ability to create one package at multiple price points to accommodate different roles/individuals (e.g. Level 1 vs Master). Essentially, customizing price like you would Services.
3 votes -
Create a way to delete vouchers in groups rather individually.
When a client has several expired vouchers on their account it is difficult to toggle through the account without a delay. It would be easier if I could delete large groups of expired vouchers at one time. At this point I am only able to delete it on at a time.
3 votes
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