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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7195 results found

  1. Email that auto sends once appointment is completed. Can be customized however business would like!

    22 votes

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    1 comment  ·  Admin →
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  2. We would LOVE to be able to change the way our stylists are listed to guests when booking online. Even if we could change from most expensive to least and go the opposite would be nice from time to time. They are the ones building their books the most and I want to see if that helps get them more results:) But just having the option to have them come up differently when booking online would be AMAZING!

    1 vote

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    0 comments  ·  Admin →
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  3. The ability to adjust unit cost in product profile at the location management level.

    2 votes

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  4. The Gleamery would like ability to see a timestamp and operator record of any edits/deletion of client notes to be in compliance with Cal. Civil Code § 56.101

    2 votes

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  5. 2 votes

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  6. Can the business charge attach to stylist commission rather than service? New stylist price point is less than master stylist.

    2 votes

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  7. We would like the ability to open the checkout window for appointments that are cancelled. This will allow us to more easily resolve payment issues.

    2 votes

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  8. Text or email client when they are due for an appointment--ie 3month tox appointment

    2 votes

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  9. When manually adding account credit or vouchers to a client's account it would be nice to have the ability to add a note to describe why they're being added. Sometimes they're due to previous circumstances or customer service, so adding the reason would be helpful for questions in the future

    64 votes

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    Waitlisted  ·  13 comments  ·  Admin →
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  10. We need a 2nd line solely for marketing. It is confusing guests with messages and promos plus some said STOP to the marketing and turned everything off. Auto messages fail then and they get annoyed. May be best to have a dedicated marketing text line (that is also 2 way BTW).

    2 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  11. Have a Prep Time option for services. We have a shorter transition time for most of our services. However, we have a couple services that need more time to set up. We arent able to predict what services may come before it which would mean we may have a shorter time to prep for that service.

    5 votes

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  12. It is so hard to understand and I cannot understand why. It should be a very simple setup of every 100 dollars spent = x
    Whenever I have to work with it we have to call chat to explain our dollar amount set up.

    There should also be an auto-send email about loyalty points so it can be used for marketing, ie, it should talk to other things.

    It should also have an auto-enroll (if you want it) toggle. Our reception has so many boxes to tick when making a first-time apt; it's a lot.

    1 vote

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  13. Ability to link to a service and show all applicable locations that offer it, but not locations that do not offer the service.

    2 votes

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  14. Client request: The ability to update a client's DOB through the Zapier Update Client action.

    2 votes

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  15. We would like the ability to add the Discount perk type to a package. Currently this is unavailable.

    Additionally, there is no messaging telling you that perks are required to save a package - this would be helpful to add.

    2 votes

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  16. We would like the ability to filter a the Client Records report by a Clients birthday month. The Report has a Birthdate column, but you cannot filter it - only sort.

    2 votes

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  17. Ability to place notes on calendar that do not block online booking

    2 votes

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  18. Ability to generate an abandoned cart email system that can encourage people to come back to schedule if they stop in the booking process

    6 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  19. As the owner I would like the option to see all booking notifications/reschedules/cancellations for all my staff, right now it is on an individual basis so I can only see my own notifications.

    10 votes

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  20. be able to attach a message staff or provider regarding patient questions, concerns or reminders. The messages should be able to be attached to the patient chart for documentation but be viewed between staff and providers only

    2 votes

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