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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8517 results found

  1. Our state doesn't tax sales over $500. So being able to manually turn off tax for certain services in one clients checkout would be amazing! I have to finagle the amounts every time which takes up a lot of time.

    4 votes

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  2. Patients really should be able to see their balance. Number one complaint we receive from patients, almost on the daily.

    6 votes

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  3. Clients should have the ability to translate the english versions of our forms, notes and online services/scheduling to their language. The language barrier is a major hurdle. This could not only benefit each boulevard user but could also benefit boulevard as a whole.

    6 votes

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  4. add a feature to allow prices to be set on the backend but hidden from clients during booking? Right now, we set prices to $0 to prevent price shopping, but this requires staff to manually enter the price at checkout. A solution where staff see the correct price while clients see a placeholder (e.g., “Pricing Provided at Appointment”) would save time, reduce errors, and discourage price-sensitive browsing.

    22 votes

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  5. The desktop version is missing the “Mark Active” status option. Please add it so the order is Mark as Confirmation, Mark Arrived, Mark Active, then Check Out.

    1 vote

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  6. A custom report option that allows us to see the necessary information when inputting payroll, with the form of payment included in the report.
    What the client purchases:
    Service, Product, tax, gratuity, gift card sale, wholesale purchase.
    Form of Payment:
    Card, check, cash, venmo, barter, etc.

    Currently, we need to run multiple reports or double-check the calendar. Many more steps than are necessary.

    2 votes

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    0 comments  ·  Reporting  ·  Admin →
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  7. If we sell a Spa Day package which includes a hydrotherapy session, a massage, and a facial - have the ability to sell and then book online! With a seamless experience.

    6 votes

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  8. The product management page for inventory management needs to have a customizable view

    7 votes

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  9. We want to reward clients for opting in- a great feature would be able to give a discount or account credit automatically if they opt in

    1 vote

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  10. Can there be a place on the clients profile to have their age already calculated once we put their date of birth in

    10 votes

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    1 comment  ·  Admin →
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  11. When clients reschedule their own appointments online, the system does not send them an updated communication with the new date and/or time. They then call our business to make sure that it has gone through. Please update this to save time for everyone. Thanks!

    20 votes

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    1 comment  ·  Admin →
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  12. The checkout and "redeeming" process for memberships need to be heavily revisited.

    As is stands, if you have more than one voucher under a membership, it is split evenly between the two vouchers. For services in the same category at the same price, this makes sense.

    However, with the flexibility when creating the memberships (which I love), the check out and receipt process ends up devaluing or overpricing service that are not in the same category.

    I currently have a membership set for $149 that is set up for one voucher for and IV (value $149) and one voucher for…

    2 votes

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  13. Please add a search function to patient history pages. It is incredibly time-consuming to have to click each ticket to see what a patient purchased. Search functions really need to be added to almost everything with BLVD for convenience.

    2 votes

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  14. On the packages tab, it would be so helpful if it listed all of the order #s that have been applied to a package instead of just the number of vouchers thats have been used

    1 vote

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  15. 1 vote

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    0 comments  ·  Other  ·  Admin →
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  16. It would be nice to be able to have an expiration date on gift cards.

    11 votes

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  17. This advanced integration would carry membership status from BLVD to a client's online experience on Shopify. And, any sales a client makes online through Shopify should be reflected in BLVD, including peptides and other products.

    4 votes

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  18. Easily print a list of a single client's future appointments, including appointments at multiple locations.

    12 votes

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  19. We would love to have an ability to drag and reorder packages

    2 votes

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  20. I know it may sound silly, but we have a larger staff, and having more colors would be helpful so that we don't have to reuse colors for stylists, it'll minimize some confusion

    2 votes

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    0 comments  ·  Other  ·  Admin →
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