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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7193 results found

  1. We would love to be able to track how many bookings are made through Instagram's "Book Now' feature!

    2 votes

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  2. After a consultation have the ability to send a quote with a break down of services.

    29 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  3. Make the commission report able to toggle so the business charge can be taken out after the providers commission % is figured.

    2 votes

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  4. 1 vote

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  5. Let clients import forms into Boulevard that they may already have made or that are standardized from products or devices. That way there is no need to re-create an entire form that is already available for download.

    1 vote

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  6. Our patients are requesting the ability to send and receive documents/attachments to our office securely through the patient portal.

    It would also be helpful if patients could view a read-only version of documents they have previously signed (ie: post-treatment reminders).

    14 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  7. 1 vote

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    Waitlisted  ·  1 comment  ·  Admin →
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  8. The Marketing suite is horrible! It is so difficult to use. You need to make it easier because it is also extremely expensive. I left Booker to come to you and their marketing suite which is called Frederick is easy to use. With you guys I had to get mailchimp to send emails. I am not happy about this at all.

    1 vote

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  9. If we know a patient needs to reschedule but they don't yet know what time would work for them or they haven't responded back to an offered time...there should be a wait list spot for us to move the unscheduled appointment to until they respond. This way we can move it off of the schedule to free up their original spot for other patients but not have to cancel and remake there appointment when they do eventually respond/or are ready to reschedule and the appt can keep its original notes etc.

    1 vote

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  10. We would like to run a report that shows us the profits on performed services. To do this, we need to be able to enter in the actual unit prices of products used in services. Right now, active products allow us to enter in default unit price, we would like the same for services.

    1 vote

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  11. I would like to be able to make packages that my patients can pay in parts (like memberships). For example, laser package that is paid in 3 months.

    3 votes

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    1 comment  ·  Admin →
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  12. Automatically assign service provider as seller when products, packages, or memberships are sold along with a service at checkout.

    1 vote

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  13. 1 vote

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  14. This feature would give us the ability to customize the security logout timings by employee and not only for everyone as a whole.

    It's important for our front desk girls to have a shorter time as they are constantly up and down from their desks and we don't want mistakes to be made under the wrong name.

    For providers, they all have their own iPads and chart during their consultations/appointments. Sometimes they forget to press the save draft button on their EHR notes and the notes delete when it force logs them out.

    3 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  15. It would be great if we could set a notification that sends a daily reminder of the providers schedule of patients/clients before each day begins to the staff.

    3 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  16. It is so important for SEO to have lots of online reviews, especially on Google. If someone leaves a positive rating, they should be taken to Google, Yelp, or Facebook to finalize their review for being published online. If they leave a negative review, they should be given a screen that says something like, "We are sorry you had a less than positive experience. We will do what we can to make this right." Then, we should be notified if there is a negative review. This way, we can remedy negative outcomes without them being published online, and the positive…

    354 votes

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    Waitlisted  ·  13 comments  ·  Admin →
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  17. When you download a summary, it has the date range for the summary in the file name. When you download a custom report it just has the report name. This is hard when you need multiple reports of different date ranges and they are all named "Custom report.csv" and "Custom report(1).csv" It would be nice to have the date range for the report like the summaries have.

    1 vote

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  18. Add a slider bar to compare before and after photos to allow direct comparison. This feature is in TouchMD and is super helpful for the team.

    19 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  19. Email that auto sends once appointment is completed. Can be customized however business would like!

    22 votes

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    1 comment  ·  Admin →
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  20. We would LOVE to be able to change the way our stylists are listed to guests when booking online. Even if we could change from most expensive to least and go the opposite would be nice from time to time. They are the ones building their books the most and I want to see if that helps get them more results:) But just having the option to have them come up differently when booking online would be AMAZING!

    1 vote

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