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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7705 results found

  1. Assign unit cost at the location level for Purchase Orders. Sometimes, prices for the same item differ by state.

    3 votes

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  2. Add functionality to allow membership vouchers to be placed in the wallet at the start of each calendar month and remain active until the end of that same month, regardless of the client's individual billing or pay period. This change would address the issue where some clients need to redeem services before their payment has technically been processed—often due to provider availability—causing complications with voucher tracking and commission calculations. Ensuring vouchers are consistently visible and valid throughout the entire month would simplify administration and reduce billing discrepancies.

    3 votes

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  3. Report that shows a breakdown of which staff members have booked appointments with the appointment details included.

    166 votes

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    Waitlisted  ·  5 comments  ·  Admin →
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  4. I would love to see Boulevard create a way for my employees to message clients within the system where I can monitor messages & without having to show client's personal phone #s

    4 votes

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  5. Detailed Print Ticket with DATE of appointment with client contact information and the ability to print out the day's appointment tickets.

    14 votes

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    1 comment  ·  Admin →
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  6. 5 votes

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  7. Have an option to back date a chart for late or forgotten documentation for the day of the appointment. Same with adding photos to the gallery.

    8 votes

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  8. I want to have images next to the services added to the menu so clients are more enticed to book. Booking sites like vagaro does this and they don’t even charge as much as boulevard

    1 vote

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  9. Some employees want to be able to adjust their schedule hours via app, but are not able to do so via app, it would be much easier if it was possible to adjust location hours via app

    1 vote

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  10. Some stylist are still training and not the most appropriate to place with brand new clients who have never visited the salon before...or they're inappropriate to book with until a client has been at the salon at least 2x or more

    1 vote

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  11. 1 vote

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  12. 3 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  13. 3 votes

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  14. Iphone integrated their tap to pay on payment softwares. But boulevard still hasn’t integrated it in their software. It would make it easier for rental stylists to do their own check out in a full salon where the access to checkout is more difficult.

    4 votes

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  15. Please allow us to see the credit card that was used when a membership was active. Once a membership is in "cancelled" status, you can no longer see what card was used to bill this each month. Sometimes people are just signing up for a different membership or they cancelled for a month r two. When we go in to sign them back up we can see what card was used in the past.

    1 vote

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  16. We manually create our own google review request each day (because the review request on boulevard makes it more difficult for us to attain google reviews) but we have to create a new audience every day because there is currently not a filter that shows clients who had appointments today - can we add that as a filter?

    1 vote

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  17. The Help Chat window needs to be minimizable, since it covers everything. Currently there is only an Enlarge button or a Close button.

    2 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  18. In the staff scheduling function, If you change someone's shift to "unavailable" (they have requested time off down the road, they need the day off for whatever reason) If their travel plans change or the day off in no longer needed and they are available again... When you put their schedule back in, it deletes ALL future shifts for that day of the week, and you have to then go back in to add those shifts back in, but also have to now check the calendar view to see if there was potentially and other days that were requested off…

    4 votes

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    1 comment  ·  Admin →
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  19. Privilege Group setting around hiding the compensation tab for other staff members.

    5 votes

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  20. Message clients through the mobile app!!!

    308 votes

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    Waitlisted  ·  56 comments  ·  Admin →
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