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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7501 results found

  1. When clients or receptionists need to put someone on the waitlist, make it available to put them on the waitlist for weeks at a time for any openings that come up besides same day.

    7 votes

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  2. It would be great to show if there's any suggested products in the invoice just like it shows previously purchased products and services!!

    3 votes

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  3. For patients who do not wish to leave us an online, public review (Google, Facebook, etc.) and who do not wish to receive their receipts via text or email, we would like a link that we can text them, allowing them to give us direct feedback in BLVD.

    3 votes

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  4. Add permissions for privilege groups that will allow / disallow the viewing of different metrics in the cash register respectively.

    In addition to limiting the reported upon date range for the given data specific to who is logged into the dashboard and viewing the register.

    4 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  5. We should be able to do the compare function and then send the photo directly to the client from Boulevard.

    16 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  6. In offers, it would be helpful to have the ability to restrict the offer to certain clients. Currently there is only an option to restrict to 'new clients'. This would allow special discounts for influencers, friends & family and even staff discounts to be more specific and minimize discount errors.

    8 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  7. there should be a way to track if they owe money for an appointment they late cancelled or no showed and the card on file declined or wasnt present. like a negative account balance where in order to book there account must be brought up to date first.

    25 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  8. Duo should link to mobile app or allow tap to pay on mobile app like Square features. Square allows you process the entire transaction from their app and its quite easy/helpful.

    4 votes

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  9. Would like to be able to book multiple appointments from the booking window on different days to set up consistent plan of care. I am able to select 6 different sessions, but it will not let me finalize a booking that's not on the same day.

    3 votes

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  10. Display a pop-up notification when a client books multiple appointments on the same day. We've had instances where clients schedule with different stylists on the same day, and we don’t realize it until it’s too late. Or at least have their scheduled appointments listed when creating an appointment on the schedule

    3 votes

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  11. It would be nice if the referral program issued loyalty points that can be converted to dollars vs. automatic account credit. This way actual dollars from membership or account credits etc. are separated from promotional credits.

    4 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  12. This integration would allow Skin Pharm to obtain granular insights into prospective client behaviors on their website that is not possible today. Triplewhale would serve their marketing attribution needs.

    1 vote

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    0 comments  ·  Admin →
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  13. Ability to mass/automate opt-in marketing permissions for email and text. Mainly email is most important.

    Feedback " I paid extra to migrate my client lists and that should have been something I cleared before I signed up with boulevard. It seems to me most of the software companies are designed for new businesses, leaving us established businesses , always having to adjust and figure out how to keep up

    I already had my clients opted in when they booked years ago and the client should not have to keep opting in because I changed software"

    50 votes

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    Waitlisted  ·  17 comments  ·  Admin →
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  14. We would love to be able to locate a gift card by looking up the receiving client's name as opposed to the name of the purchasing client! (under the gift card section of the sales tab)

    3 votes

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  15. 8 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  16. Report that deducts payroll cost commission and hourly from the daily total

    7 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  17. Language choice when booking with auto translate. Ask client when checking in w/ phone number what language is preferred, assign an automatic tag or rule to distinguish client's language spoken/understood and automate translation of forms and documents in the chosen language

    4 votes

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  18. Ability to track who has shared a link that hasn't been used to determine success of offering and client behavior.

    1 vote

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    Waitlisted  ·  0 comments  ·  Admin →
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  19. Appointment times should not adjust themselves when adding items- such as bar items. Appt times should only adjust if manually adjusted, as when this happens it messes up all merged items/appt times associated with the guest's service.

    3 votes

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    1 comment  ·  Admin →
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  20. Would be nice to see future sales for that given month, my other software was able to calculate what the sale would be for that month based on appointments. This was helpful for team goals.

    1 vote

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    0 comments  ·  Admin →
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