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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8527 results found

  1. 1 vote

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  2. when products are on a ticket that is not paid yet it would be nice that the products get taken out of inventory at that time.

    1 vote

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  3. What we really need is a way to ensure that, for specific services (like Botox, filler, microneedling, laser resurfacing, IPL, vitamin shots, mid-depth chemical peels, micro laser peel, dermaplaning, and sclerotherapy), a medical professional signs off that the client is medically cleared to receive treatment.

    We want this to be automated for the Medical Director to signoff on annually per patient.

    4 votes

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  4. Rearrange the order of packages for online sales

    1 vote

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  5. 6 votes

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  6. Businesses would like an automated email to be sent containing their staff's schedules. This would give them a backup resource in the event of lost internet access.

    1 vote

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  7. Create a library of forms/charts/phrases that people have created. Give them the option to add the form/chart to library to share with others. Create a button for others to share to the library so everyone doesn't have to build from scratch.

    3 votes

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  8. 3 votes

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    0 comments  ·  Other  ·  Admin →
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  9. Please make it easier to view all future waitlist appointments instead of day-by-day waitlists and make it easier to delete past waitlisted appointments in bulk instead of deleting singular appointments at once.

    1 vote

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  10. To optimize our client experience, we should add the option of Spanish to our online booking, app, and website (descriptions of facials + services). This would be beneficial not only to Spanish speaking clients but also the overall accessibility of the company

    6 votes

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  11. forms should have an option to send forms yearly after the first appointment. This would be under the "Send this form" option in forms settings. It would be great to be able to customize a time frame to be able to resend form out for clients to complete. This is important for medical aesthetic services that legally require a yearly renewal of consent.

    9 votes

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  12. To have a push notification or text sent sent to service providers when another provider books an appointment through the app.

    3 votes

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  13. Currently when we sell a membership the membership agreement pops up on the Ipad and the client just clicks "Accept". We need them to sign it. Please add signature field to membership agreements

    5 votes

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  14. We would like a way to limit the amount of times a service can be performed by provider per day.

    For example, it would be helpful if a service provider can only do 3 deep tissue massages in one shift.

    10 votes

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    Waitlisted  ·  4 comments  ·  Admin →
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  15. I'd love to see some type of integration with fresh clinics for GFEs, consent forms and charting. We use fresh clinics for our medical oversight and were having to chart / consent forms twice. I think I'd be a great partnership for the two companies to have an easy work flow.

    2 votes

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  16. If I remove an auto discount manually, it re applies when scanning other products. This causes discounts to be accidentally stacked when the auto discount had been manually removed. With every additional product scan, I have to go back and remove the auto generated discounts that don't apply.

    2 votes

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  17. Allow emailed invoices to be customized. If we are belatedly charging for an appointment, they receive a receipt that TWICE (once in the subject line, once in the text of the message) contains the date of the processing, NOT the date of the appointment. If people want this, fine, but in an insurance-based clinic people are often charged after the fact for various reasons, and it is very confusing to receive invoices with the wrong date, especially if they need them for reimbursement purposes.

    2 votes

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  18. Referral Program credit available for referring patient immediately after the referred patient checks out instead of waiting 24hrs.

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  19. Add a filter for Name of Form/Chart when reviewing and approving.
    This will allow for a Medical Director or Admin to narrow their search down to just the necessary form/charts that they need to pay attention to. OR have a setting for "Approval by Medical Director" "Approval by Admin" "Approval by Front Desk" so when the appropriate person is approving forms and charts they only see the ones that pertain to them.
    In addition to the name filter, allowing us to select a date range vs clicking through days will also reduce unneccessary work on those who are in highest…

    2 votes

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  20. Allow clients to pay for appointments through their client portal.

    3 votes

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