Integrating with a basic VOIP provider of either SIP trunks or full PBX services would be very helpful. I don't want to see Boulevard in the VOIP business, but more integrations with providers of these services would be helpful.

Become an all in one voip so I can cancel other services

I have used this integration on another platform and it is very valuable. It shows you which patient is calling on the phone system. All calls can be recorded so you can search the patient phone call history in case they claim they called to cancel, etc. It also pulls up their future appointments on the computer screen automatically. This allows for superior customer service when you know exactly which patient is calling and saves time for the staff to get to the point of the conversation.

We use a VOIP system called Weave, we would love to be able to skip having to manually add caller info into Boulevard.