8555 results found
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Create a clawback report that does not include refunds
We are trying to pull a report for true commission clawbacks. The report that we pulled shows all clawbacks, including voids and refunds that happen on the same day as the original transaction. So these do not truly impact commission payouts since another transaction is processed in their place.
1 vote -
Forms with Expiration Date showing up if tied to a service
If a form with an expiration date is tied to a service and has previously been filled out, it would be very helpful to be able to see that form (and it's expiration date) along with the others in the appointment.This way we would not have to click out of the appointment, go into patient chart, old forms and look that way. For example, our Medical History Form is set to once per year however I still want to easily be able to look at it, review it, and make edits if needed with each visit. Thank you
1 vote -
connected box for date/day of treatment
It would be super helpful to have a "connected field" for the date/day of treatment. As of now, there is none and the chart gets timestamped with the date of submission rather with no record inside the chart of what day the treatment was. If we could build in a connected filed for "date" that would solve the problem.
1 vote -
Missing Charts
I’m looking for a feature within the charting software that identifies any required charts or forms that have been assigned to a client’s profile but have not yet been completed or missed by the staff.
1 vote -
Route a note or message
It would be helpful to route a note or a message to a specific personl to eithe complete or read as an fyi
1 vote -
Click and drag for staff scheduling
Instead of having to type in beginning/ end of shift for each day, for each employee, having a calendar view where admin can just click and drag start to end time for a shift. A more visual way to plan would be helpful.
1 vote -
front desk can’t easily see availability across both locations when booking, i would like to be able to see location dashboards side by side
i would like to be able to see location dashboards side by side
1 vote -
patients want to see what they have had done previously on their account
I have had several patients request to see what they have had done previously on their account.
1 vote -
Individual Appointment Time Client Reminders
Clients should receive appointment reminders/confirmation texts & emails 24 hours before THEIR scheduled appointment time (or however many hours a business states in their cancellation policy). Boulevard sends out batch notifications and 5:30pm the day before a scheduled appointment. This is unintuitive for clients who want to self manage an appointment. Please change this feature!
1 vote -
flag charts that have not yet been completed by providers
Providers will need to complete charts before seeing the patient again- prompting the provider to complete charts in a timely manner.
1 vote -
Stronger wording for No-Show Cancellation Notifications
No-Show cancellation notifications need stronger and more assertive language other than "Your appointment has been cancelled". "You have been recorded as a No-Show for missing your appointment" and then verbiage about all of the fees and policies that kick in should follow in the text.
1 vote -
API: Edit and delete tags from gear icon > Tags
Tags can be leveraged the via API to trigger other actions outside of Boulevard, which is extremely useful. For example, a tag placed on an appointment can trigger a text to be sent to the client via a third party connection.
Specific locations may request that a new tag be made for a specific text trigger that may later need to be edited (i.e. typos) or deleted (i.e. it was only even temporary in the first place). These can only be done manually via the dashboard, not via the API, making management for hundreds of locations quite inefficient.
1 vote -
Convert Gift Card Sales Location
Ability to shift liability and sale of a gift card sold via one location to another location. This would allow a location that has sold a gift card, but will not be the location where that card is redeemed to move the sale and liability of the gift card over to another location for redemption purposes.
1 vote -
Ability to send a unique text reminder/confirmation for select services
We have such a variety of services (mineral baths, massages, facials, yoga, etc) that we need unique text reminders to tell them how to prepare for appointments, what to bring, etc.
1 vote -
Tracking Prescribed Visits
I need to be able to track visits. For example, a client is prescribed 12 visits of physical therapy by their physician OR they have 10 visits that have to be used within 30 days (whichever come first). I need to be able to track that and know when a client is running out of visits. Vouchers won't work because this isn't something that people will prepay for. They would pay for each visit individually.
1 vote -
Google Calendar
Allow external google Calendars to block off times on BLVD Calendars, like if i have a doctors appointment scheduled on my google calendar i want it to block it on my boulevard schedule
1 vote -
1 vote
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Add provider profiles with the ability to add internal notes
We are a small massage company. It would be nice if providers had profiles similar to clients where we could make internal notes about a therapist's preferences. We have therapists who experience injuries and need to adjust how many hours they'd like to work and what they are willing to do, but temporarily on an appointment by appointment basis.
1 vote -
add Linkedin to the list of Social Accounts
Linkedin should be added to the list of Social Accounts
1 vote -
I would like to see a list of specific patients/clients that unsubscribed from marketing emails.
More detailed reporting from email marketing campaigns that include NAMES of those who unsubscribed, the emails that bounced, etc. Other email marketing providers have this option, plus an option to send a "reminder" to those that didn't open the first one. More marketing options, please!! And - I will add this - if a guest leaves a review on BLVD, it should automatically be posted on the business's Google page, or website.
1 vote
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