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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8556 results found

  1. enable phrased inside the patients profile.

    1 vote

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  2. A 'Classes' booking option is essential in the wellness center/club world! The wellness world is growing and thriving and more in depth than ever. Incorporating small group classes or pop-ups is a normal practice in our spaces and we need a seamless booking process internally and for the clients.

    1 vote

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  3. Area in clients file to save Insurance Information.

    1 vote

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  4. It would be great to have a report that has package to membership conversion data

    1 vote

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    0 comments  ·  Reporting  ·  Admin →
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  5. It would be incredibly helpful to have an option for business managers or owners to receive a real-time text or email notification when a credit card is successfully processed and when a charge fails.

    Having an instant alert in real time, helps monitor sales, also gives real time info to help trouble shoot transaction that declined/fail/card expired. etc.

    1 vote

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  6. It would be great if we could have something for employees to REQUEST time off / a blocked schedule, so that we can approve of deny. This would allow us to track time off / requests off way easier!

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  7. Please provide an option to completely disable the ability for clients to cancel their own appointments online, even if they are trying to do so outside of the late-cancellation window.

    Giving businesses the ability to turn off client-side cancellations entirely forces all clients to call or text the business directly to make changes. This keeps our front desk in complete control of the schedule, improves client retention through live rescheduling conversations, and prevents unexplained gaps on our calendar.

    1 vote

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  8. The signature in a form or chart that requires a sign-off should be connected to the "/phrase" option so the provider doesn't have to type their name and credentials.

    1 vote

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    0 comments  ·  Forms & Charts  ·  Admin →
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  9. It is hard to make the banner on the scheduling link customized to our brand when there is the black overlay with no option to remove it.

    1 vote

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  10. The tip screen is being skipped when it is toggled on in settings to prompt the client when using a cc. all of a sudden this feature is being skipped and our service providers are being negatively impacted by the system not automatically prompting tip at check out - please assist as all the settings are on correctly and this is hurtful to our staff

    1 vote

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  11. A confirmation text is sent to the client 72 hours before their appointment. They have 24 hours within receiving the confirmation text to confirm their appointment or the appointment is canceled. This takes the guess work out of whether or not the client will show up and the stylist will be able to then have a bigger window to fill the appointment slot.

    1 vote

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  12. The option to require a handwritten signature only for the forms and charts signature

    1 vote

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    0 comments  ·  Forms & Charts  ·  Admin →
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  13. Ability to create an invite to a dashboard that last longer than 24 hours. Businesses invite new hires during their employee onboarding, but they may not accept the invite until they are ready to log in and begin using BLVD. This would allow the invite to be sent without expiring in one day.

    1 vote

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  14. I would like for there to be a section on the staff page for their dismissal date

    1 vote

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  15. It would help if staff could view the cost of products from the app so if a client asks how much a product is before they come in for an appt they are prepared on the cost

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  16. 1 vote

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  17. Price Adjustment button larger more visible.

    1 vote

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  18. We need a way to have specific amounts set for deposits, not just a percentage. Like $50 for some services, $100 for more expensive ones. For instance, Botox doesn't have a set price, so I can't use a percentage to take a deposit for the appointment. Taking the deposit manually for a specific dollar amount is SOOO much work when tox is such a common appointment.

    1 vote

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  19. So I am currently a small salon. We dont have a need for a front desk currently. So when I am not here, if we have a walk in, my stylists didnt have permission to sell products. So I gave them access to the sales tab so they could create a new sale and sell products, but by doing that it gave them all access to the back end. Which they do not need to have access to. So I am looking for a new permission to be granted where they can create new sales, but not have access to…

    1 vote

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  20. all new clients for hair that don't book online correctly go into a pending situation awaiting pictures or a consult

    1 vote

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