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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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  1. I have another service that is a text svc (numa) that you can connect to the Google chat. I am sure you could do the same to blvd. It would be great to have those folks under one hub. We currently have the google chat turned off as it is just one more thing to monitor, but if it went directly to our dash that would be fantastic.

    1 vote

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  2. I've noticed that emails with underscores in them don't show up when you search them in the clients tab

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  3. The Blue "update available" bar is super helpful to let us know when new features are available, or to make sure we are using the latest data.

    Unfortunately it covers some of the needed navigation features in the form builder.

    Could the bar be made to come in above the normal screen (pushing everything down) instead of over top of it? That way the navigation features are available to ensure our forms are properly saved before refreshing the page.

    1 vote

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  4. Would like to have a new flavor of tea maybe something for the holidays since thanksgiving and Christmas is coming up.

    1 vote

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  5. If a client has a recurring monthly membership charge it would be nice if they got a reminder text after a certain number of vouchers accumulate in their account. Once they have four or five it becomes hard to catch up and use them all.

    1 vote

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  6. If you set up your reward program that 5000 points gets you $25, you should default to only redeeming the 5000 for $25...even if the client has 5500 points...then they can roll the 500 extra points toward earning the next $25. As a slon we do not want to ever give more than $25 at a time, it is cost prohibitive. Also, the $25 hit should be taken by the salon, NOT the provider.

    1 vote

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  7. One service provider can service up to 3 rooms on their own, even if the services start at the same time.

    1 vote

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  8. Currently the Cancellation Log only loads data from the past two weeks once the Staff Member filter is applied. Adding the load more button will provide the ability to broaden the search past those two weeks and make cancellation audits by staff member much easier.

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  9. Ability to receive a notification when the emails are sent and when the accounts are updated and also have a feature in the dashboard to be able to search who has been sent the failed payment emails

    1 vote

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  10. The customer would like to be able to sell account credit at a discount.
    Ex. The Client pays $40 for $50 of account credit.

    1 vote

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  11. In the membership report, we need to be able to click on the client name and see their purchases rather than getting out of the report and then into client and then back into reports

    1 vote

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  12. Ability to customize the 'Jump To' presets in the Professional App

    1 vote

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  13. 1 vote

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  14. 1 vote

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  15. 1 vote

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  16. Some of the components within forms offer special characters such as the Chinese alphabet but that is not the case for all of the components. This should be consistent

    1 vote

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  17. We should be able to have a automated setup for employees to get % off products and services without an "Offer"...OR...Allow an option under "Audience" to have more selection options, for it to be auto-apply to employees selection.

    1 vote

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  18. 1 vote

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  19. If staff were mandated to put at least ~20 characters explaining the why of a price change and this was something that could easily be searched for then management would not only have a better picture of where pricing is wrong, they would also be able to spot the issues and errors.

    We're having issues with this on both sides. I'd like to log when we are reducing things properly so that clients are better taken care of in the future. But also discover when staff are breaking protocol so that we can correct it and bring pricing back into…

    1 vote

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  20. Dispute notification is currently email to owner level. I'm a little unclear on who else receives these. But, at least in my small usage and experience, the probability that a dispute is quickly buried by a barrage of other emails is large. It would be fantastic if there was persistent dispute acknowledgement in the UI of managerial dashboard. It would also increase likelihood of timely responses so that the end consumer and blvd client can have a quicker resolution.

    1 vote

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