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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7183 results found

  1. Would love to see receipts include the number of units a client received and the cost per unit, not just the total. It would make things clearer for both clients and providers.

    3 votes

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  2. We would love to see customization of what order Add-Ons and Modifiers for services can be listed in. This would be specifically helpful when clients are booking online! Our hope is for our modifiers to show before add-ons.

    Example, we would like for Modifiers to show for our SKNLAB service before Add-On's because the modifier section is where they will be choosing their service type.

    3 votes

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    1 comment  ·  Admin →
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  3. Is there an option for a warmer sounding after the appointment message? Maybe a thank you for booking with us, and we hope to see you again!

    1 vote

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  4. Can we add a self check in? Somehow verify that the client is near the salon before check in is allowed. Like with fast food restaurants, you are required to be near the location before the order is confirmed.

    1 vote

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  5. 1 vote

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  6. Ability to create custom badges/tags for clients who fit certain criteria. Examples include one voucher remaining, membership status, pre-booked appointment, etc.

    1 vote

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  7. It would be very helpful to have a place to manage members of memberships. For example, being able to pull active membership reports that show each member etc. Currently I am unaware of any way to do this.

    1 vote

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  8. The Sales and Refunds report has a column called Created On. Unfortunately, dates aren't in mm/dd/yyyy format. The leading zeros aren't there. For instance, February 2nd isn't 02/02/yyyy it's 2/2/yyyy. This creates a problem when sorting the data by that column. So the report for the month, when sorted by the column "Created On" puts the transactions from the 2nd after the 19th. To solve this problem please change the way dates are recorded in the system. Thanks!

    1 vote

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    0 comments  ·  Reporting  ·  Admin →
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  9. Hi, the online booking widget should just start with the options:

    "Book,"
    "Shop,"
    "Memberships,"
    "Gift Card,"

    instead of:

    "Individual Appointment,"
    "Packages,"
    "Memberships,"
    "Gift Card."

    Packages should be a subcategory after Shop. Since the change, I now have single treatments under packages and if I separate them it will be hard to nagivate and find what you want.

    Or give the option of customizing the flow.

    6 votes

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  10. Modify formatting and maintain the formatting of the text input box when sending to print.

    2 votes

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    1 comment  ·  Admin →
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  11. Add a built-in installment payment feature for service packages. This feature should allow clients to pay in multiple installments without needing third-party financing solutions like Cherry or Affirm. Similar to Zenoti, the feature would enable salons/spas to configure up to four scheduled payments, with each installment automatically charged to the client's saved card on file. This streamlined solution provides flexibility for clients, improves cash flow for the business, and enhances the overall customer experience by eliminating the need for external (and expensive) financing apps.

    9 votes

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  12. 1 vote

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    0 comments  ·  Other  ·  Admin →
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  13. When in the room with a client discussing add-ons and price, it would be so helpful if we could see if they have account credit or vouchers available to apply to the service. This would make providing quotes on the fly so much easier. We currently use a paper "ticket" that the front desk creates and hands to the service provider.

    1 vote

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  14. Especially for small business, an option for cash vs accrual methods of sales summaries would be very useful.

    Or at least have the ability to customize the summary (I.e. let me choose to include cash, credit, aspire, alle, patientfi, etc and leave out certain items like vouchers). This option may actually be better for those that utilize things like aspire or patient fi a lot.

    Either way, I would love to know how much actual cash is going into my bank account during the month without having to subtract vouchers, adjustments, credits, etc.

    1 vote

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    0 comments  ·  Reporting  ·  Admin →
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  15. Running Promotional Gift Cards, being able to set discounts based on a certain amount and higher.

    5 votes

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  16. A password reset from the client profile would be extremely helpful for guest who need their hand held while reseting the password.

    The merge guest could be better. I just merged 3 profiles into one and i still see all 3 when I search the guest.

    1 vote

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  17. When a cancellation email is sent out, the from name is "Boulevard", not the business name like the email reminder and booking confirmations. The from name on this email should be consistent with all other communications sent to the client.

    11 votes

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  18. consultation form that includes services & retail to create a full quote for services to be preformed as well as take home retail.

    33 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  19. Editing multiple packages at once:

    It would be nice to be able to select multiple packages at once to activate/deactivate as well as bulk editing the category. This would make it easier to run series specials.

    2 votes

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  20. This is really crucial for me as an owner switching from Vagaro. My manager like to double check timing/availability etc.

    1 vote

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