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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7183 results found

  1. There should be a way to send files to patients. There are some patients that need to get labs done and there should be a way for us to send their lab requisitions through BLVD, whether it is through text, email, patient portal, etc.

    1 vote

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    0 comments  ·  Forms & Charts  ·  Admin →
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  2. We would love to have a waitlist for products where we can keep track of clients and phone numbers with products they are wanting to be notified when available

    6 votes

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  3. when a clients appointment is cancelled or changed, there should be an option to send a text notification. right now the only option is email notification.

    6 votes

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  4. We would like group booking to allow selection of two providers in addition to automatically blocking times off.

    Currently, we have to block these times manually for the second provider. This would save us time.

    5 votes

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    1 comment  ·  Admin →
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  5. Similar to shopify or any other pos -> more visual charts/reporting

    There should also be a much clearer dashboard for all memberships/subscriptions:
    total count
    total active
    total inactive
    payment overdue
    churn %
    ltv per client
    FORECASTING - we should be able to have an idea as to when which subscriptions are being renewed (% of those approved on a daily basis/card declined,etc.)

    just better backend reporting all in all

    2 votes

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  6. Similar to shopify or any other pos -> more visual charts/reporting

    There should also be a much clearer dashboard for all memberships/subscriptions:
    total count
    total active
    total inactive
    payment overdue
    churn %
    ltv per client
    FORECASTING - we should be able to have an idea as to when which subscriptions are being renewed (% of those approved on a daily basis/card declined,etc.)

    just better backend reporting all in all

    2 votes

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  7. I need the text reminders to have the option say what the appointment is for, and who the provider is!!!!
    example: "Your appointment for HYDRAFACIAL with LINDSEY is today at 9am"

    2 votes

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  8. We often have clients who want to have color done by one stylist and cuts done by another. Currently add on services only apply to the initial stylist selected for your color and when booked a la carte online, the cut is placed after the "finishing time" which causes unnecessary gaps in the schedule where the second stylist should be performing the cut rather than an obsolete finishing time showing up on the book.

    1 vote

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  9. Boulevard can now allow filtering the client list based on whether they have unused vouchers. It would also be useful to filter by other liability types such as account credit.

    1 vote

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  10. Is it possible to add a plus symbol on the online prices? I've resorted to listing so many choices on my menu because I have to break everything down showing prices separately for short, mid, long hair, otherwise clients automatically assumed thats the final price. Not sure if anyone else has this issue. Thanks for taking the time.

    1 vote

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  11. It would be nice to have a bit more control over text reminders. I would like to turn off text reminders for a specific appointment type. We use a specific appointment to act as a reminder to follow up with guests and we have to use the appointment as opposed to a schedule block for tracking purposes.

    1 vote

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  12. We would like to create a package that is only redeemable when the service is booked with specific service providers. We would like to create a blowout package that is x amount of blowouts for y amount of dollars. Stylists at our salon charge different prices for blowouts depending on their skill level. For that reason, we only want the package to be redeemable with specific stylists.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  13. RegenMD would like all clients to see membership agreements in the client portal regardless of them having "agreed" during checkout or not. Regen does virtual sales (not online or via the Duo) so needs the ability to have clients agree virtually as well.

    3 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  14. There should be an option for the business to pick if they want a credit card on file to book or not.

    1 vote

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    1 comment  ·  Admin →
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  15. it would be great if there was a mass edit option for products. For example, if a brand increases prices for the year, if there was a mass edit option, the whole page would be editable and you could just go down the price row and edit all at once and then save instead of having to go into each item separately.

    4 votes

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  16. We’d love to see an option within the service booking flow that allows clients to select a preferred undertone for their spray tan—specifically, the ability to choose a blue-based formula during online booking.

    This would allow us to:

    Better prepare for client needs before their appointment

    Offer a more customized experience

    Reduce intake time and manual note-taking

    It would be great to have this as a toggle or dropdown option (e.g. Neutral | Blue-Base | Violet-Base) tied to the specific spray tan service.

    Thank you for considering!

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  17. When a client is marked as late cancel or no show (specifically no show) the email they receive should read something along the lines of “we missed you today!” Etc versus the standard “your appointment has been cancelled.” The email should also include something about “fees will apply due to the last minute cancel/no show… see cancellation policy here” etc

    758 votes

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    Waitlisted  ·  7 comments  ·  Admin →
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  18. 4 votes

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  19. Can we add an option to ensure that a referral code only works for the specific stylist who the client was referred to instead of any stylist?

    1 vote

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  20. When a client pre-pays but then (Days later) requests to reschedule to a different day and provider, We need to be able to remove the original booking. Voiding the ticket still leaves the original apt on the schedule blocking online bookings and new clients from scheduling. Please assist

    1 vote

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