8144 results found
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Offer code report for future appointments
Offer code report for future appointments to show what offer codes are being applied to appointments booked.
8 votes -
Make the chat box moveable on the screen. Huge help!
When using the chat/help feature I have to exit out while I am helping customers. I would much rather be able to move it around. I have used this in other platforms and really liked it.
155 votes -
Personal Notification through APP or via text when I client texts a specific location
I need to receive a personal text alert as an owner admin when a client sends a texts to a specific location. We have 5 + locations. I need to ensure they get a response.
2 votes -
Photos uploaded to gallery by treatment/date
uploading photos in an organized way so that we can click gallery and see what treatment/date each photo is from without having to change each photo manually.
11 votes -
Reports with Actual Patient Names and Service Names, NOT ID
Please create an Appointment Report with actual patient names, service names, rather than patient ID and service ID. (Information without actual name is pretty much useless. )
Aesthetic Record has this report called "Booking History" that shows all the bookings, rescheduling, and cancellation in one report, that was very useful for our operation. We don't miss their platform at all, but I think that something like that on Boulevard would be very, very helpful. Thank you for your consideration.
3 votes -
Swap Group
If a client normally receives a monthly facial as part of their membership but isn't able to come in for 2 months, they should be able to take those 2 unused facials and upgrade to a higher level facial. For example, the membership provides a monthly Signature Facial. But, the client hasn't been to the office in 2 months. The value of the services owed equates to that of a higher valued facial (Hydrafacial for example). They should be able to "swap" the 2 unused facials and the system should be able to "pick them up" from the client's unused…
2 votes -
11 votes
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request time outside of scheduled hours
I need an option for clients to request a time for a service outside of providers scheduled work hours and have them decide if they want to come in of not.
1 vote -
Promo direct booking link
Direct booking link for any promos we want to run, currently this isn't an option
1 vote -
Ability to see a quick list of memberships by status for a location in the Memberships tab
This ability would allow the front desk staff to quickly reference and monitor the number of members they have in each status category, and take action when and however needed.
4 votes -
Give clients a tip option when paying with a gift card
When a gift card is greater than or equal to the cost of their service it bypasses the tip option when you checkout the ticket. There should be the ability to ask them if they want to add a gratuity on their credit card or even the remaining balance of the gift card. There is already an option to manually add the tip, but asking the client what they want to leave is generally poor customer service.
29 votes -
Subscription report is incorrect/incomplete
When you run a subscription report, any client that has more than one subscription will show up blank. This defeats the purpose of the report because you then have to look at each client individually to determine their status.
As an example, if a client has previously canceled a membership, but started a new one, their status on the Subscription report will be blank.
1 vote -
Add Items in Cart w/o Checkout Permission
Would like staff to be able to add services, products, packages etc in the checkout window of an existing appointment w/o the permission to complete checkout.
1 vote -
Ability to delete client data from within the dashboard
Businesses need the ability to purge a client's data from their records to comply with with data privacy requests.
4 votes -
We NEED to have an option to mark the messages as un-read if opened.
There has to be a way to mark messages as un-read if they are opened. We have providers who use messaging to follow up with pts post treatments. If the front desk accidentally opens up the messages the providers arent able to see the original notification that their patient responded. This is happened all the time and needs to get resolved for continuous patient care.
6 votes -
Add prices & duration to the service menus for quick glance.
Please add prices and service durations to both service menus (gear & manage). This would be so helpful to see this info a quick glance. Maybe there could be other categories we could view there, too.
1 vote -
Past Sales orders should show discount type
It would be nice to see why an item was discounted (what discount was used) under past sales orders.
8 votes -
only see own schedule on app
There should be a setting for the app only, not the desktop, to prevent service providers from picking what schedules they monitor. I only want my staff to see their schedule on the app.
2 votes -
We should be able to prevent service providers from looking at details of other service providers clients
There should be a setting that allows all service providers to see the schedule, but not look into history of other service providers clients.
2 votes -
Search tab for clients scheduled for future services under service name
It would be helpful to be able to search for any clients who are scheduled for future appointments for specific services/treatments.
2 votes
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