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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7705 results found

  1. Clients dont need to know this and it upsets many of them. It isnt necessary info!!!

    2 votes

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  2. Loyalty app would be more valuable with more actionable functionality, such as being able to pull points via the API. This way, custom comms could be built around points reached to encourage clients to return to redeem them

    2 votes

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  3. EASE please please add a search function in forms and charts. This is honestly my BIGGEST issue with boulevard .

    6 votes

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  4. Autosave email/text marketing campaigns while you are working on them, or provide a save button to save any changes while in editing mode. In the case the screen refreshes or logs you out - you won't have to start all over again.

    1 vote

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  5. Botox only on Wednesdays or First Friday or ...
    Special Event Services only able to be booked for specific date of said event.
    Without having to set up seperate resources and schedule them accordingly. When you have a ton of resources already for all of your rooms and specific equipment, having to create resources just for a specific and occasionally used services it's clunky and cubersome

    1 vote

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  6. When a new service is created we would like a setting on the business level access to disable online booking for all locations rather than having to go through each individual location to turn off. This is time consuming and need the option of setting this overall for the business.

    4 votes

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  7. A messaging system for providers and employees to quickly alert each other of patient concerns or questions. Most EMR's have this and it is essential for . interoffice communication as well as documentation of patient care,

    4 votes

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    0 comments  ·  Other  ·  Admin →
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  8. As a spa, we are constantly looking for ways to cut costs or optimize time. there should be a report for appointment cancellations that is customizable by day/time type of apt, and how much money was lost due to the cancellation. this helps us determine what clients cancel the most, and what our reschedule/cancel fee should be. this is not new technology, many other booking sites offer much better reports than this.

    5 votes

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  9. After a consultation, I may have suggested a few treatments for the patient. They often want a written copy of these suggestions with the individual pricing and total. Would love a way to send a quote without making a fake appt/invoice.

    8 votes

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  10. Cancellation Charges for specific problem clients only. Not all of our client base.

    1 vote

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  11. When we need to refund a client due to issues like switching payment methods, the system should allow us to reopen the original appointment to check it out. Currently, we’re forced to create a second appointment just to process the checkout, which results in duplicate appointments appearing in the client’s chart.

    5 votes

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  12. Businesses should have greater flexibility in setting parameters that limit, allow, or disable clients from canceling or modifying appointments online. Increased control over these settings helps reduce last-minute changes and cancellations, protecting daily operations and revenue.

    2 votes

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  13. An example the Blvd Duo was off line and we could not take credit card payment it would have been nice to be able to send the customer an invoice of what was owed.

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  14. Allowing admin or really any staff to see inside of an appointment if service times have been edited at all. For example, If someone edits the customized service time for a provider to less time.

    2 votes

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  15. fix the glitch where when someones payment is zeroed out with vouchers and doesn't tip, it doesn't go through

    1 vote

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  16. The ability to export list of cancelled appointments in a microsoft excel file

    3 votes

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  17. To have the ability to have charts grouped together by services. When you have a client that gets multiple services having to go back through charts to see what you did last is very difficult.

    3 votes

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  18. Have a set deposit dollar amount instead of a percentage. Having to figure the percentage for every service price is time consuming and never equals the exact $50 we charge.

    2 votes

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  19. Payment method needs to be included on all sales reports!

    8 votes

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  20. I need to be able to schedule repeating appointments- daily, bi weekly, ext....

    5 votes

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    1 comment  ·  Admin →
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