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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8144 results found

  1. The Loyalty App should have the ability not to to grant points to clients who buy packages or memberships as the redemption of the earned vouchers earns them points.

    5 votes

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    1 comment  ·  Other  ·  Admin →
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  2. We've noticed that the current signature and date entry fields on patient forms are not very user friendly, especially for our older clientele. Many patients struggle because:
    - the buttons and options are small and hard to see/read
    - there are multiple steps/buttons, which makes the process confusing especially for the signature part.

    it would be helpful if the signature/date section could be simplified and made more accessible - for example, large buttons, clearer instructions, and a more streamlined entry process. this would improve patient experience (many of them get frustrated and upset) and reduce time spent assisting clients with.…

    7 votes

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  3. Instead of having to write down, read out or email a client specific prices of X treatment(s) recommended to them, we'd love a way to generate a quote through Boulevard. Aesthetic Record had an option to pull someone up on a sales tab, add everything/product suggested + any exclusive discount for the client and then generate it into a quote to send to them.

    18 votes

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  4. Right now, when you visit a client profile, the messages tab just shows messages from whichever location you are currently on in Boulevard. It would be helpful if this included messages from both locations, just like their profiles show upcoming appointments for both locations.

    1 vote

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  5. allow the client to enter the name of the person or business that referred them. having to create a new entry for every possible person or business that refers is tedious

    1 vote

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    0 comments  ·  Reporting  ·  Admin →
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  6. We are a wellness center with 18+ modalities. We have clients that do set things multiple times a week ever week. Is there a possibility that we can repeat appointment instead of having to build multiple schedules each week

    1 vote

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  7. You are currently not able to edit or delete a specific shift for shifts that are inputted with the recurring schedule feature. You should be able to edit a single recurring shift for an employee without it affecting their entire future schedule.

    4 votes

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    0 comments  ·  Other  ·  Admin →
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  8. make shift objectives/todos somewhere where the employee will see it before they clock in or out

    7 votes

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  9. Instead of having a client check in screen there could be other options. Solo estheticians with everything in their room don't really need a check in screen.

    1 vote

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  10. When adding a suggested product to an order it should really default to the staff member who entered the suggest product onto a client's profile as the seller, or at least show which staff member suggested it so the proper staff gets commission.

    1 vote

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  11. Color change on schedule for open vs completed charts

    1 vote

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  12. Allow the option to turn on cluster booking so that appointment availability only shows up directly before and after existing appointments.

    2 votes

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  13. Be able to see dates as a reporting column or row

    1 vote

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    0 comments  ·  Reporting  ·  Admin →
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  14. I would like the ability to organize (ie change the order) of packages in the checkout menu.

    2 votes

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  15. Can you create something on a client profile where we can set reminders to reach out to the client in 3 mons 6 mons etc. to follow up. Something that will pop up the day we set it for to reminder us to reach out. It would be really helpful.

    8 votes

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  16. I would appreciate the ability to send campaign-style messages to any client(s) I choose, whether that’s a single client, a manually selected group, or a custom list, without restrictions tied only to predefined segments.

    2 votes

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  17. The booking email used to include:

    "Free cancellation or modification before [date] [time]. After that, changes will result in a charge of [fee] of your appointment total."

    This is not only available in the the text messages now. Please turn this feature back on.

    4 votes

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  18. When someone goes to buy a package .. i want there to be a 'buy as a gift' section where they can send it to someones email with a gift card and its a package with services... not just a $ amount gift card

    3 votes

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  19. be able to see a master price list and staff pricing

    3 votes

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  20. A report that pulls all the clients that have duplicate accounts so we can easily merge them without having to stumble upon their multiple accounts or search the client list to see duplicates

    167 votes

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    Waitlisted  ·  8 comments  ·  Admin →
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