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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7183 results found

  1. Okay so I know that clients can go online and book an appointment under their own profile for their friends, family, etc. and it will show up as the guest's name coming in with "guest of original clients name" underneath it. I would love a way on the businesses side to be able to book a guest under a clients profile without having to make an entirely new profile for each and every guest. In case this doesn't make sense, here is an example - we have many clients who come for services and also have their children come in…

    2 votes

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  2. We have to use external platform as a funnel for gathering new clients by offering an incentive for joining our newsletter from our website. Currently BLVD only takes in new clients if they book a treatment/service. Is there a way to gather more marketing funnels.

    2 votes

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  3. If a service is scheduled for 2 hrs. and it only takes 1 1/2 hours, upon check out the appointment should shrink up and leave a gap. I am trying to coach employees that overbook time how they could get in other services and are wasting time and utilization of their day.

    1 vote

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  4. We love that there is a gallery in the client profile, but have years of photos on another program. The company is able to make an export but BLVD is currently not set up for bulk photo transfers. I can understand the concern, however doing this manually will take months and creates more room for mistakes to be made.

    20 votes

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    Scheduled  ·  0 comments  ·  Admin →
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  5. I would like to see ability for merchant accounts (independent contractors) to be able to automatically pay rent through ACH. Right now I have to create a membership as their direct payment method using their credit card and they are charged a fee and I am charged a fee so I don't receive the full rent amount.

    2 votes

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  6. We would like the Detailed Line item report to have the ability to report on the Marketing consent status of Clients.

    2 votes

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  7. As an owner and a practitioner of a medical spa, it is frustrating to have to to individually deselect all the resources and/or providers for that particular day(s) that I am trying to view each time I log in. Would love the option to deselect all.

    3 votes

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    1 comment  ·  Admin →
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  8. When Booking the same client for two services with the same service provider, the transition time between the two services should be removed.

    11 votes

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    1 comment  ·  Admin →
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  9. It would be nice to know who is signed in on the home screen such as initials next to the icon in the top right corner. This would be helpful for those who have multiple users using the front desk computer.

    1 vote

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  10. On the calendar view, when you click on the appointment, it would be helpful to see the date that the appointment was rescheduled, rather than the original booking date and rather than having to click into the appointment and having to view the appointment details.

    1 vote

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  11. 6 votes

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  12. The ability to checkout via the app is very helpful! It would be great if it could be connected to an iPad and Duo device to allow the full checkout experience.

    3 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  13. Add an optional URL to place a review link to text receipt.

    8 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  14. Have there be an option to hide front desk employees where they don't show on the schedule. Where only providers show up on the schedule!

    2 votes

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  15. include on a printed chart who it was submitted by and the date and time.

    2 votes

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  16. Clients need to have multiple tabs open to see their current appointments vs. booking a new appointment. Makes it hard to schedule/reschedule around their calendar.

    Would like them to live in one space to encourage ease of scheduling.

    1 vote

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  17. Clients need to have multiple tabs open to see their current appointments vs. booking a new appointment. Makes it hard to schedule/reschedule around their calendar.

    Would like them to live in one space to encourage ease of scheduling.

    1 vote

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  18. Clients want to enter a password instead of a one-time code verification to log in and book.

    Either have the option to enter password or to receive code would be ideal.a

    1 vote

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  19. Having easier to see and understand reason codes for when a card transaction fails, whether during checkout or for a recurring charge like a membership.

    1 vote

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  20. It would be super helpful to have an alert by a client's name if they have a negative account balance.

    1 vote

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