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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8500 results found

  1. It would be valuable to email clients a direct option to sign up for memberships, ideally accessible through Marketing or Client Communications, without requiring in-person setup or manual workarounds.

    4 votes

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  2. We utilize both Google and Meta ads but do not have an easy way to determine if our paid ads are actually working with booked customers. We need an easy way to integrate with Google and Meta to verify this data accurately

    10 votes

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  3. Provide an option when creating a time block to utilize start time and end time, in addition to, or instead of, the duration of the block.

    2 votes

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  4. Ability to create an invite to a dashboard that last longer than 24 hours. Businesses invite new hires during their employee onboarding, but they may not accept the invite until they are ready to log in and begin using BLVD. This would allow the invite to be sent without expiring in one day.

    1 vote

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  5. I would like for there to be a section on the staff page for their dismissal date

    1 vote

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  6. It would help if staff could view the cost of products from the app so if a client asks how much a product is before they come in for an appt they are prepared on the cost

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  7. 1 vote

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  8. Discontinue the second daily journal entry you send to Quickbooks Online Edition (QBO). I can't understand the point of it but it's completely wrong and I have to go through QBO each month and delete it. I mean, it's obvious that whoever maintains the app connection to QBO doesn't really understand accounting, and the upshot is a lot of extra work for the accountants. Latest case in point - during January, every journal entry for about a week posted all activity to the unredeemed vouchers code instead of sales etc. Bottom line, you're creating extra work for me, and I…

    3 votes

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    1 comment  ·  Reporting  ·  Admin →
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  9. We offer virtual consultations and exams, and we need to have appointment-specific reminder texts for these visits. Currently, our standard reminder text is being sent, which includes our office address and is causing confusion for patients. We would love the ability to have separate reminder texts for virtual appointments so patients are clearly informed that their visit will be conducted online.

    3 votes

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  10. We would like the option to only offer a certain number of a specific appointment type each day. Example: We only really have the staff and space to accommodate 4 new patients per day. If we could make it so that only so many of the new patient appointments are available online, that would help us tremendously

    2 votes

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  11. Currently, the referral program grants the assigned reward to the new and existing based on the new clients first closed appointment. However, businesses that often either require or strongly recommend a consultation FIRST, would benefit from only granting this reward to both clients when the new client actually comes in for a PAID service. Otherwise, a reward is being granted when the business never actually received revenue.

    2 votes

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  12. Hi Boulevard Team,

    I’d love to suggest an update to the online booking system — allowing businesses to choose whether or not to require a credit card when clients book online.

    As both a business owner and a consumer, I’ve noticed that some new clients are hesitant to share sensitive credit card information with a business they haven’t yet established trust with. Personally, I’ve skipped booking appointments online for this reason, and I believe some potential clients do the same.

    While I understand that requiring a credit card helps protect businesses from no-shows and last-minute cancellations, I believe that decision…

    7 votes

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  13. report that includes tip and service commission for easier payroll

    9 votes

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    1 comment  ·  Reporting  ·  Admin →
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  14. Add a percentage to zooming in and out of photos instead of just (+) and (-). This can be critical to getting the same look for photos in a side by side comparison.

    2 votes

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  15. Price Adjustment button larger more visible.

    1 vote

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  16. We need a way to have specific amounts set for deposits, not just a percentage. Like $50 for some services, $100 for more expensive ones. For instance, Botox doesn't have a set price, so I can't use a percentage to take a deposit for the appointment. Taking the deposit manually for a specific dollar amount is SOOO much work when tox is such a common appointment.

    1 vote

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  17. 7 votes

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  18. 3 votes

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  19. We'd like the ability to create offer codes that are restricted to specific service providers/barbers, not just services or products. This would allow us to:
    • Create promotional codes that only work when booking with specific staff members (like new hires)
    • Run targeted marketing campaigns to drive bookings to particular providers
    • Offer introductory discounts for new team members without affecting other staff bookings
    Currently, offer codes can be restricted by services, audience, dates/times, and locations, but adding provider restrictions would give businesses much more targeted promotional control.

    10 votes

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  20. i believe after long day we update client fomulas at the end of the day unfortunately not here how can we go about it

    2 votes

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