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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8144 results found

  1. There are only options for monthly/yearly intake form expiration. Would be nice if there was a weekly option for our higher intensity treatments that we do not like a ton of time to lapse between intake form and treatment/procedure.

    2 votes

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  2. Need to be able to delete client/patient chart forms - sometimes duplicate forms are started or started in error and then it isn't possible to delete the unneeded form/chart.

    22 votes

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  3. Allow for quick checkouts without having to schedule an appointment!

    1 vote

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  4. Allow a code to be made with a "book _, get %/$ off _" so that one service has to be booked in order for a discount to be applied to the second service. For example, "get 50% off enter service when you also book a enter service in the same appointment!". This would limit the need for manual tracking if an offer is applied to an appointment and one of the two services is cancelled so the client doesn't get the discount they don't qualify for. Also eliminated the need to manually apply the discount at checkout.

    4 votes

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  5. There are too many clicks to make an appointment. Our patients get super confused. Received a ton of negative feedback regarding our online booking. Fewer clicks so that it's so easy to make an appointment, people almost do it by mistake!

    4 votes

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  6. Blvd needs an inner office messaging directly on Blvd to communicate to other staff members about clients and or other topics

    37 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  7. For the product search, should allow multiple filler (ex, brand name and category

    3 votes

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    0 comments  ·  Other  ·  Admin →
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  8. With the recent outages at Boulevard, all we, the paying customers, get to see is a corporate jargoned press release about how the incident was handled and fixes are being monitored.

    I would love more details on what went wrong and what actions are happening to make sure it doesn't happen again. All of us are running our entire business on this software, and there isn't a great deal of openness about what is happening inside the company. How do I know that these issues aren't all related and nothing was done to fix them?

    Basically, I want a way…

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  9. Tell us the gift card balance at check out. Or have an area where we can scan their gift card and it show what is left!

    11 votes

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    1 comment  ·  Admin →
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  10. Ability to prescribe medication‘s for patients and to review lab results via fax

    50 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  11. would like a tiered level referral program

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  12. I think other people have suggested similar things but I have not found this specific one. We seriously need to be able to send forms even if a client does not have a scheduled appointment. There have been several occasions where this has come up. Our current issue is needing to send insurance verification forms for our biller to access BEFORE a client schedules an appointment. This has serious financial implications for both our business and our clients. Having to create a specific service and schedule it on our calendar just to send a form is messy and frankly I…

    18 votes

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  13. When creating/editing intake forms, it should also allow for service modifiers to be selected. When a modifier(s) is selected, the intake form will be sent to those clients. This is currently not doable

    3 votes

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  14. generate in-office price estimates during client consultations. Clients should be able to leave with a clear, written estimate of their potential service costs—emailed directly to them and saved in their client profile.

    This feature would:

    Improve transparency and build trust with clients.

    Streamline consultations by giving providers a professional, standardized way to present pricing.

    Reduce confusion or disputes later by having estimates documented and attached to the client record.

    This is not just a convenience—it’s a critical client experience and retention tool that keeps your platform competitive.

    5 votes

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  15. when clients want a copy of all previous payments, they come to us, and the onyl option we have for that is to print off every receipt and fax it to them. emailing receipts is not always the best option for the client. a way to bulk print or see bulk payments would be great.

    5 votes

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  16. We would like additional timing options for the review request including 5/10/15 minutes after an appointment is completed.

    1 vote

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  17. The processing time in an appointment will automatically overlap with a time block. This makes it difficult to schedule a lunch, for example, because if a client signs up for an appointment with an in-person time that fits before a lunch break, the processing time for the rest of the appointment will occur during the lunch break. If there isn't another person available to release the client, the original staff member doesn't get a lunch break. A simple toggle that nothing can overlap the time block would be helpful.

    3 votes

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    0 comments  ·  Other  ·  Admin →
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  18. when making a blocked time on schedule there is the opportunity to choose from weekly, monthly, yearly if you click that the event should repeat. would love the opportunity to choose daily as well.

    7 votes

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    1 comment  ·  Other  ·  Admin →
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  19. Allow changing location when editing an existing appointment

    1 vote

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  20. It is close to impossible to see the suggested add ons when a client books on their phone. This creates so much more work as now I have to change my entire booking instructions in my email flow to specify what clients need to add to ensure they are booked for the right service. I also now have to upsell instead of a client seeing it suggested when booking. Please Please improve your mobile experience. It is 2026 and it should not be this difficult when booking nor should our options as stylists be so limited when using our Blvd…

    2 votes

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