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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8500 results found

  1. If a client is looking for an appt at one location that is fully booked, we should be able to suggest another location that they're on the waitlist for

    1 vote

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  2. Currently, there is no way for clients to manage their wallet via the client portal.
    It would be great to allow clients to remove old credit cards on their own, while still requiring at least one card to stay (if they're a member, then it would need to be the one associated with their membership).

    1 vote

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  3. Suggest when a client tips .50 cents for the ai to detect that it's extremely low and that they meant $50. We have other software that detects abnormalities. It should automatically either put .00 behind the amount entered if it is two digits or it should pop up with a window if it seems way too high or too low in a custom tip such as .50 cents or 5,000 on a highlight.

    1 vote

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  4. I'm asking to separate permissions for printing records so it doesn't only exist with the permission group having "edit" access. IE "view access" to records should include print access.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  5. Lab and e-prescribing integration

    9 votes

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  6. Our Providers work on the mobile app on iPads, they've suggested it would be easier if they were able to see the name of the Patients recently completed appointment vs. needing to open each appointment individually to see which service rendered. Would save a lot of time and make workflow more efficient.

    1 vote

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  7. The ability to select "ship to patient's address" when ordering a prescription on ScriptSure.

    1 vote

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  8. being able to view the whole view of the day in the boulevard iphone app without scrolling, it’s a pain to have to scroll and slows me down significantly when looking at my clients/schedule for the day

    1 vote

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  9. Have a way on mobile app for team, who isn't service provider, to be able to look at their schedule. We have receptionist and were using a third party for them to clock in/out and post schedules. Since joining boulevard we are trying to centralize everything. With the receptionist team we are always making changes to schedule and it would be convinent for them to be able to access their schedule via the mobile app. As of right now you can only see schedules if you log in on the desktop.

    3 votes

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    1 comment  ·  Other  ·  Admin →
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  10. Would like to see notifications when clients purchase packages online. Currently it only pops up in sales but staff don't always remember to look there.

    3 votes

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  11. Add columns for original payment method and created on dates

    2 votes

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  12. The ability to set a preferred provider within the client profile.
    The heart is too easily remove accidentally.
    MD-Ware would state 'this appointment is being booked with a different provider than preferred' and force you to acknowledge before continuing.

    1 vote

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  13. When using the Boulevard Professional App on Android with enlarged system font sizes, the Save button on the time block screen becomes hidden and cannot be accessed. This happens because the layout does not scale with larger accessibility fonts.
    This makes it difficult to create time blocks without temporarily reducing the phone’s font size, which is inconvenient for users who rely on larger text for readability.

    1 vote

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  14. When using the Boulevard Professional App on Android with enlarged system font sizes, the Save button on the time block screen becomes hidden and cannot be accessed. This happens because the layout does not scale with larger accessibility fonts.
    This makes it difficult to create time blocks without temporarily reducing the phone’s font size, which is inconvenient for users who rely on larger text for readability.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  15. 1 vote

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  16. Currently, custom payment methods are entered at each location via the Manage tab. All locations could be using the same payments such as Alle, Aspire, etc but must be entered every time a new location is added. Additionally, the payment method name must be entered exactly (upper cases, no extra spaces) in order for them to be recognized as the same in reporting across locations.
    Because multi-locations often only use the payment methods offered by corporate, it makes more sense to have this set up via the gear icon, and each location and toggle on the ones they will be…

    1 vote

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  17. Hi everyone. I’m genuinely looking for insight because we are at a breaking point.

    We are a busy medical spa processing high-dollar transactions daily, and the Boulevard terminal issues have become incredibly disruptive to our operations. There have been multiple instances where the terminal simply won’t process payments at checkout. We ask patients to re-run their card several times, they call their bank while standing at the desk, and the bank doesn’t even see an attempted transaction. It’s embarrassing and it undermines trust at the end of what should be a seamless visit.

    For context:
    • We have the newest…

    2 votes

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  18. Please make a way the client to just log in when booking rather than being sent a code to email or phone. All the steps to finalize booking are road blocks that can cause them to not complete the sale or scheduling. The majority of our clients currently call the office or book on site bc they don't feel the booking platfrom is user friendly.

    2 votes

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  19. To be able to Include the provider’s name when entering product recommendations. This will help us clearly track which provider recommended each product.

    12 votes

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  20. PLEASE please please add a search function in forms and charts

    30 votes

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