7470 results found
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Automated, custom message sent to No Show/Late Cancel clients
Ability to automatically trigger a customized email and/or text message to clients when they late cancel or no show to their appointment to reiterate the cancellation policy and inform them how to properly communicate last minute missed appointments to the business.
2 votes -
Give users an option to view pricing for services
Ability to view pricing for services.
In the current settings when the patient called and inquire about pricing to the front staff, they don't have an option to view the pricing logs as they don't have admin priviliges. We need an option where front desk person can view the pricing for services without creating a test patient or have a physical spreadsheet handly
4 votes -
Allow editing of submitted forms and charts
You should be able to edit forms and charts and just have the time stamp reflect that it was edited like in all other EMR systems.
10 votes -
automated campaign appointments generated by text vs email
it would be great to see the breakdown of how many appointments were generated by text vs email in the automated campaign reports
2 votes -
Open tickets
Show open tickets under the patient's profile as well as in the sales view. A pop up letting us know there are still open tickets while closing the drawer would be great!
6 votes -
Show gift cards during checkout
Show gift cards at checkout instead of having to go into the patient profile to check for one
7 votes -
Form Review
Need a notification on schedule when forms need review. or even a report of what needs review
3 votes -
Additional Analytics on Email Marketing
I would like to completely move away from Mailchimp and use the email marketing from BLVD. To do so, I would love for more analytics to be added on the backend. I would like to see what was clicked on in the email and then if there were any appointments and how much money came from that appointment. Additionally, I would like to be able to click on the current analytics like unsubscribed and failed, to see what clients these are. Thank you!
1 vote -
Ability to suppress an email notification to the client when a package of vouchers is applied to their client profile.
This access would allow the business to load a free package or other items onto a client profile via an online sale, without triggering a notification to the client.
1 vote -
Ability to modify an appointment with more than one offer code via API
This would allow a business to apply additional offers to a client's appointment, when the client has applied a single offer code when they booked their appointment initially.
1 vote -
Increase date and time options for Marketing campaigns
Marketing campaigns should have more flexible options including multiple date and time options, the ability to resend a campaign, and the ability to schedule campaigns to send on multiple dates and times.
1 vote -
More exclusions
Be able to exclude already scheduled clients from receiving last minute opening marketing emails.
1 vote -
Feature Request: Tier-Based Commission Rules for Memberships
Currently, BLVD does not support awarding different commission amounts or percentages based on the specific membership tier sold. The system allows for a single, universal commission rule to be applied across all memberships, regardless of tier.
We want the ability to assign unique commission logic per tier (e.g., x membership= $10 bonus, y membership = $15, z membership = $20)
1 vote -
The history should itemize the services purchased even if added on that day not just for the service booked.
In order to quickly look at the clients purchase history, this would reflect more accurately if it showed all the services done. Currently it only shows the service total for only what was booked. If a svc was added on to that appt, it doesn't reflect there at all and only at the order history section all the way at the bottom of the history section. Then you have to click into it in order to see the services which make this hard to find information as it only reflects the total with no detail.
1 vote -
tipping
Allow the client to tip staff members directly through Blvd. It would simplify the tipping process, ensuring tips are instantly and securely deposited into the employee's bank account.
2 votes -
chat function on app
It would be so nice to be able to text people from our app when the receptionist is not available or we are away from the office.
19 votes -
Merchant processing reports PDF
We would like merchant processing reports to be available in PDF as well, not just CSV.
6 votes -
Send text messages to service providers when an appointment has been rescheduled with updated time and date.
Boulevard doesn't send an updated text to the service providers when an appointment has been reschedule to another date/time. Only the original appointment booking and cancellation. Please create a text feature for this.
17 votes -
dynamic pricing needed with multiple products for backbar/stylist
dynamic pricing needed with multiple products for backbar/stylist. inventory needs to be overhauled
1 vote -
Clients need to be able to access their account credits when they book a service online that requires a deposit.
Clients need to be able to access their account credits when they book a service online that requires a deposit.
1 vote
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