5883 results found
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Customizable Lead Times
The default lead time for online bookings at our salon is 24 hours -- however, we have a couple of stylists who would like to allow same day bookings online. A way to customize lead times per stylist would be helpful!
43 votes -
Express checkout on iPad
Front desk team would be able to check clients in faster. Check them out faster as well. The speed of using the website through the ipad is not fast enough and has lots of glitches. We eventually want to get rid of having a desk and have pay stands etc.
43 votes -
Credit Card Required in front desk/calendar view
option to make credit card mandatory for front desk and calendar view
42 votes -
Ability to add client profile photos in dashboard or client portal
We'd like our clients to be able to upload profile photos of themselves to the client portal and the ability for us to add profile photos for them to their client profile. This will allow us to provide a more hospitable experience for our clients.
41 votes -
Improve Marketing Metrics
Providing us with metrics on the marketing campaigns that are sent out. I want to be able to see who it was sent to and who booked an appointment. Open rates etc.
41 votes -
41 votes
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Enhanced reporting for staff on app
Our staff would love to see their timecard, tips, and other KPIs including pre-book
41 votes -
Show the amount of hours you've worked, not just the time you clocked in and out.
I just think it would be very helpful! :)
41 votes -
Commission reports for staff on mobile
Commission report access in the privilege group doesn't allow staffs access to their commission report.
41 votes -
Printing Reports
Would be so much better/easier if there was a print option on the actual report page. It's a lot to email, download, etc. Thanks
40 votes -
product/service look up
A quick search that allows users to look up price of product or service without having to start a fake check out. Just a quick search that gives you the price and description
39 votes -
Better Email Marketing Options
- The ability to duplicate a campaign rather than reinventing the wheel every time
- Emoji's in the subject line
- Store branded colors and fonts
- Reports that show who opened and who unsubscribed (not just a number but names)
- Better email templates
- The ability to choose multiple audiences for the campaign
- This was said before, but the ability to send to clients that may not be clients, but have purchased before.
39 votes -
Prevent clients from booking multiple appointments for the same time
When a client books online, they are able to make MULTIPLE appointments at the same time. Example a client books a 9am massage on Saturday, they are able to return to online booking and book another 9am service the same day without any flags. This could be disastrous, how was this not been found before?
39 votes -
Assign unique forms to clients that can be filled out without an appointment
An example of how to use a uniquely assigned form would be a membership sign-up. There are conditions and rules for our memberships but no way in Boulevard to assign a form to one person without booking an appointment. Ideally we could assign a form and have them fill it out on an iPad whenever we want.
39 votes -
39 votes
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39 votes
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Contact Log of Client Communications
Would like the ability to see the text and email history that are sent to customers
39 votes -
Voucher overhaul
Ability to "undo" an erroneous voucher redemption, at current if a voucher is "redeemed" the only way to correct it is to sell a workaround one to add it back to the client's payment methods.
Audit friendly; so many times clients come in and are very confused how many vouchers they have left. Rework of payment method section or in history that shows when a package was sold and how many are left alongside each date of redemption. This would solve many if not all of the back and forth questions and provide front desk staff a way of identifying…
39 votes -
Reminder Text should include service
The confirmation text should include the service you are scheduled for. We have had people that don't realize what their appointment is when they confirm and then they are angry, or they leave without receiving the service due to their available time. (if they thought it was a 45 minute haircut but it is actually a 90 minute massage, etc...)
39 votes -
Auto-applying promo codes when client books online
When we create a promo code, we want the option to auto-apply this code when this client books online with us. For example, if we create a 20% off promo code for a specified service or with a specified service provider to run a promotion for new staff or new service, this code would be auto-applied when that client uses it in the booking widget. Only the staff + services we select will display on the booking widget.
39 votes
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