6339 results found
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Automate the membership tag
The membership tag should automatically be attached to a client profile when they join any membership!
49 votes -
Edit notes
We need to add info to notes all the time. Work around is Copy and paste - add on info - then delete the old note. This is cumbersome. Also the edited note get a new date so it can get confusing. Thanks.
49 votes -
product/service look up
A quick search that allows users to look up price of product or service without having to start a fake check out. Just a quick search that gives you the price and description
48 votes -
Alert when booking appointment that tells you if the client has a card on file or not
They want a pop up alert that tells if the client has a card on file or not when booking the appointment, before it's been finalized. They want this so that they can easily tell if they need to ask for a card when booking appointments internally through the dashboard.
48 votes -
Accept custom fees
Allow for businesses to accept custom fees such as a Green Fee as part of service checkout.
48 votes -
Improve Marketing Metrics
Providing us with metrics on the marketing campaigns that are sent out. I want to be able to see who it was sent to and who booked an appointment. Open rates etc.
47 votes -
Clients can see price range (or hide price) when booking online
The business wants the ability to add symbols such as + or - when entering the cost. For an example: $40.00 is the list price but they want it to say $40.00+ as the cost may be more then what is being shown
47 votes -
collecting credit card before booking
When people call to book and it is done on the business side, there's no way to collect credit card info BEFORE booking the appt. You have to finish booking it (which notifies them) and then go back to the persons account and add in CC info. There needs to be an option to collect a CC before we finish the booking process. We need to have CC info for our cancellation policy. We used to be able to do this with square but BLVD does not let us. It is kind of pointless to ask for the CC after…
47 votes -
Ability to distribute gift cards digitally via the front desk
Allow for the front desk to email gift cards purchased at the business to a client
47 votes -
46 votes
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Improve Duo - Reduce Constant Disconnect and Unlinking
Our practice has (4) of the latest iPad Pros and (3) duos. They are constantly disconnecting/unpairing from the duo and/or unliking from the BLVD software. This is extremely frustrating. These iPads are dedicated to BLVD use and I've tried everything to keep them from doing this. I'm actually quite surprised there aren't more complaints. Please fix this! Before BLVD we had Square and their POS systems is leaps and bounds above BLVD. I can count on one hand how many times the system disconnected. With BLVD at least one of the connections goes down daily. Personally I would prefer a…
45 votes -
Commission reports for staff on mobile
Commission report access in the privilege group doesn't allow staffs access to their commission report.
45 votes -
44 votes
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44 votes
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Voucher overhaul
Ability to "undo" an erroneous voucher redemption, at current if a voucher is "redeemed" the only way to correct it is to sell a workaround one to add it back to the client's payment methods.
Audit friendly; so many times clients come in and are very confused how many vouchers they have left. Rework of payment method section or in history that shows when a package was sold and how many are left alongside each date of redemption. This would solve many if not all of the back and forth questions and provide front desk staff a way of identifying…
44 votes -
Customizable Lead Times
The default lead time for online bookings at our salon is 24 hours -- however, we have a couple of stylists who would like to allow same day bookings online. A way to customize lead times per stylist would be helpful!
44 votes -
Express checkout on iPad
Front desk team would be able to check clients in faster. Check them out faster as well. The speed of using the website through the ipad is not fast enough and has lots of glitches. We eventually want to get rid of having a desk and have pay stands etc.
44 votes -
Improved mobile app capabilities
I would love to see more features on the app to make it eaiser for employees to manage out of the salon/spa.
features such as the messaging capabilities
seeing the product list so they can sell/ answer question out of work
allow you to schedule add ons in the app
view the waitlist in the appm any stylist/ therapist/ technicians deal with client schedules outside of business hours so I would love for them to have the ability to use the app for these features
43 votes -
Printing Reports
Would be so much better/easier if there was a print option on the actual report page. It's a lot to email, download, etc. Thanks
43 votes -
Credit Card Required in front desk/calendar view
option to make credit card mandatory for front desk and calendar view
43 votes
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