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  1. VIP clients do not get put with new staff member - only experienced

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  2. Ability to book a resource package easily ie, we have suites...first 30 minutes soaking tub then 1 hour booked massage then lunch then cleanup. Only want provider booked for the service but show room "activities" if that makes se

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  3. It would be beneficial to remove any service fees that result from cancellations from service commission reports for staff.

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  4. -Client has stated that they would need a backend integration with their accounting software to pursue next steps

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  5. We would love to have the fields under the "Type" column filterable, for example we can filter only "service_discount" lines. This would also allow us to load more data at one time in this report, which crashes when too much data is loaded.

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  6. We would like to have the option on the app for stylists to be able to write notes, comments, etc in the client's history but WITHOUT having access to changing the schedule, booking appointments, etc.

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  7. wants to have "member" and "past member" added to the filters on the client tab - for memberships that haven't been used in a while they would show as "past member" and members who are currently "active" would be noted in their account. This would help eliminate chargebacks for customers who are being billed that have not come back in a while and also an easy way to report on members who are not active or are past to get them back into the business.

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  10. 1 vote
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  11. Our salon is Cash/Venmo/Quickpay gratuity preferred. Enabling Gratuity on iPad checkout would allow our clients to take the easy route put Gratuity on CC and it is not really convenient for most stylists. However, for new clients, tourists or clients that forgot sometimes gratuity on CC is our only option. In our previous system we had the option to "Print with Gratuity" or "Print without Gratuity" receipt. We think it's a good option that would allow most salons flexibility with their stylists/clients.

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  12. For multiple reasons it would be great to be able to set names to only be first name, or their nickname (EXTERNAL). This is mostly for stylist safety, but having the option of making an external nickname would be great considering leaving the last name on internally is great for reports.

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  13. Rather than scanning day by day to see the stylists' availability, the client should be able to jump ahead whether it be a week, two weeks, three weeks, etc.

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  14. Would love if there is a visual indication that a client left a message at the time of booking, rather than needed to single-click the appointment to check. Thanks!

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  15. Just as a privacy issue, it would be good to filter the commission reports by the staff member first before showing all reports. This would prevent onlookers from seeing other stylist's numbers.

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  16. Make sure we are not auto-enrolling clients into the rewards system. Make it so they have to enter to accrue points. Also, put a cap on how many rewards they can accrue to make them use the rewards. This will prevent clients from stockpiling points and get a ton of free services.

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  17. 1 vote
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  18. Can the calendar time be set from 9 am to 9 om? not 12 am to 12 am.

    Thank you

    Butterfly Studio Salon, NYC

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  19. when clicking on notification - it should take you directly to that booking or the clients detail window to review, rather then opening to the current week.

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  20. As it is currently, the copy doesn't make sense in some areas for our business. ie "which professional?" title to drop down menu and "add service" button. We are using the system to book daily chair rentals. So the "which professional?" drop down menu on our system lists chair 1, chair 2, etc not names of beauty professionals.

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