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Ideas Hub

Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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6723 results found

  1. Hi Guys - Is there any way to get improved mobile optimization in the booking app online? We have some long service names and it can be tough to read when its off the screen.

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  2. It would be helpful if the service could have the same number as the order number that it is attached to.

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  3. I'd love to be able to flip through different guest check-in forms instead of having to go one-by-one.

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  4. we just had a client cancel her appt via blvd day-of. we got an email that she cancelled yet her appt was still on our schedule

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  5. 1/1/20 08:30-1/5/20 14:45. This would help analysis of any shift based or worker based issues.

    Examples:

    To determine if a staff member is checking clients out with less cost-saving checkout methods.
    To determine which part of the day an error may have occurred.

    To locate particular timing of issues.

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  6. Example is if we have to keep appointments on a schedule to track that we need to reschedule them, but do not want the clients being told that "they are scheduled for an appoitnment" when they are NOT.

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  9. it would be wonderful if our clients who book online, could do so in their proper timezone instead of west coast time by default

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  10. It is not fare when technicians can add their own request, clients should be assign fairly among the technicians! Only Front desk and manager should be allowed to add a "Request Technician" Tag

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  11. Our business just started using Boulevard and as a receptionist I noticed that the Ipad does not instruct the client when to swipe their cards. It displays a tip and signature screen, then goes back to the welcome screen when my side is asking for a card. Can this be updated to tell the clients when to swipe their cards?

    Thank you!

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  12. It seems like a pain that each person has to login/out to clock in/out. Messes with the flow of work. They should still have to enter their password to avoid messing with each others time clock. :)

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  13. Either some warning to managers or a report of problematic appointments that may have slipped through the cracks.

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  14. Would be great if there was a turn all off scheduling order to clear the defaults to start fresh. The current setup would be problematic for businesses with dozens to thousands of services.

    In Change Online Service Menu, perhaps changing the order of entire categories of services should be duplicated into the scheduling order portion. A branched structure of services seems more beneficial where as large portions would go one and after each other, and then granular controls of the sub branches ordering if need be.

    Additionally the "flexible mode" shouldn't be a before or after, it is more logical…

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  15. Assistant who provides bookable service two days out of the week and the other three days is an hourly employee - schedule is setup as unavailable for the two days and available for the other three days. because the way that the employee's shifts are scheduled, he/she/they are unable to clock in.

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  16. Make a way so that when a client selects an option such as newsletter opt-in, they are automatically tagged as such. That way you can easily filter clients with a tag who have opted into your newsletter.

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  17. Disputes pile up and it can be really overwhelming to find what's relevant vs. what's old and no longer important. Would like a way to hide old disputes from the main view, but still find to reference

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  18. "the client you are attempting to message has previously requested to terminate future SMS correspondence, would you like to: CONTINUE, SEND AS EMAIL INSTEAD, CALL CLIENT, CANCEL".

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  19. Business sells cafe items and would like to process everything through Blvd & make it easy for clients to tip on reception app.

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  20. Unchecking the "track Inventory" box on a product does not change the inventory count for the item, nor does it change the desired quantity settings. The result is that items that are no longer desired to be tracked (typically clearanced items) will still show up in purchase orders, or on inventory count reports.

    The current solution is to manually adjust inventories to zero, then change desired quantity to zero, then uncheck the box (via two different screens/interfaces). Not having bulk actions make this very time consuming to do for a whole line of products that have been discontinued.

    1 vote
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